PWG Network Solutions’ Post

More and more #ISPs and #MSPs are reaching out to CRG | TEC Recruitment They've all tried directly advertising on the likes of Indeed/Linkedin and the feedback from hiring managers is the same- inundated with unsuitable applications, taking them away from their day jobs. The view that there are lots of candidates in the #telecoms market- DOES NOT MAKE HIRING EASIER! Our consultants spend their days building candidate networks, so when you have a requirement, we complete the screening to meet the needs in a matter of days. All candidates know the end client and are happy to progress (we don't chuck CVs at vacancies) Hiring managers recieve a shortlist- usually 3-5CVs, all qualified and who meet the skills of the role and culture of the business. The result- CVs to interview rates of 90%- higher quality of interviews with fully engaged candidates (no ghosting!) offer to acceptance rates extremely high and time and cost to hire reduced. Drop me a message if you are feeling a similar pain- [email protected]

Struggling with IT infrastructure issues? Team Computers’ Managed Services covers everything you need for seamless performance and compliance 🙌🏻 To know more, visit - https://lnkd.in/g_cbqabH . . #ITInfrastructure #managedservices #technology #hiring #greatplacetowork #joinus #teamcomputers

KU IT's NOC is hiring a night shift lead. Here's the link for those Operations types in my connections, who also have flexible circadian rhythms. (And yes, for the 455th time, I had to look up spelling of "rhythm." If you know how to spell that word, you might be part of the problem. It makes absolutely no sense. Does mentioning this help KU find a new employee? Probably not. And why does the job posting specifically say, "work schedule does not overlap with John's"? That seems a little specific and mean-spirited. Anyway, Rock Chalk!) https://lnkd.in/g8NVtjyu

Desktop Support Vs IT Support Engineer "Desktop Support" and "IT Support Engineer" are terms that are sometimes used interchangeably, but they can have nuanced differences depending on the context and organization. Here's a general overview: 1. **Desktop Support:** - **Focus:** Primarily deals with end-user devices like computers, laptops, and peripherals. - **Responsibilities:** Troubleshooting software issues, hardware problems, assisting with installations, and providing support for desktop applications. - **Scope:** Typically involves resolving issues related to individual workstations or user devices. 2. **IT Support Engineer:** - **Focus:** Encompasses a broader range of IT infrastructure beyond just end-user devices. - **Responsibilities:** In addition to desktop support, IT Support Engineers may handle server maintenance, network troubleshooting, security configurations, and overall IT infrastructure management. - **Scope:** Involves a more comprehensive approach to supporting and maintaining the entire IT environment within an organization. In essence, "Desktop Support" tends to be more specialized in dealing with individual user workstations, while an "IT Support Engineer" often implies a more encompassing role that involves managing and troubleshooting a broader range of IT systems. The specific duties can vary from one organization to another, and the distinction might not always be clear-cut, as job titles can be used differently across different companies. #desktopsupport #itsupport #it #itengineer

Good Opportunity

#𝐌𝐞𝐞𝐭𝐓𝐡𝐞𝐄𝐱𝐩𝐞𝐫𝐭𝐒𝐲𝐬𝐭𝐞𝐦𝐬𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 A systems engineer is a professional responsible for designing and managing complex systems over their entire life cycle. Their role encompasses a broad range of tasks, including planning, implementing, maintaining, and troubleshooting various systems. Here are some key responsibilities and tasks typically associated with systems engineers: System Design: Develop and design system architecture based on specified requirements. Create detailed plans and documentation for system implementation. Implementation: Oversee the installation and configuration of hardware and software components. Ensure seamless integration of different subsystems within the overall system. Testing and Evaluation: Conduct thorough testing of systems to identify and address any issues or vulnerabilities. Evaluate system performance and recommend improvements or optimizations. Maintenance and Support: Provide ongoing maintenance and support for existing systems. Troubleshoot and resolve technical issues as they arise. Security Implementation: Implement security measures to protect systems from unauthorized access or cyber threats. Stay updated on cybersecurity best practices and integrate them into system designs. Collaboration: Work closely with cross-functional teams, including software developers, hardware engineers, and project managers. Collaborate with stakeholders to understand and incorporate their requirements. Documentation: Create comprehensive documentation for systems, including design specifications, operating procedures, and troubleshooting guides. System Optimization: Identify opportunities for system improvement, optimization, or upgrading. Implement changes to enhance system performance and efficiency. Risk Management: Assess potential risks associated with system designs and propose mitigation strategies. Plan for system recovery in the event of failures or disruptions. Lifecycle Management: Oversee the entire lifecycle of a system, from conception to decommissioning. Plan for system upgrades and replacements as technology evolves. Compliance and Standards: Ensure that systems adhere to industry standards, regulations, and compliance requirements. Stay informed about changes in technology and standards relevant to the field. In summary, a systems engineer plays a crucial role in designing, implementing, and maintaining complex systems, ensuring they operate efficiently, securely, and by organizational needs and industry standards. Meet our very own Chester as he walks us through what he does: https://lnkd.in/gM6UskPc #SystemsEngineer #VA #VirtualAssistant #24x7Direct #VirtualStaffing

Hi Friends, We have an Urgent requirement for the below position. Level 1 Desktop Support Engineer   Candidate will be monitoring customers environments utilizing: MSFT Defender Cloud & Server (MSFT XDR/MSFT Sentinel)   Responsibilities 1. **User Assistance:**   - Respond to user inquiries and issues via various communication channels such as phone, email, or chat.   - Provide guidance on software applications, hardware, and IT-related problems. 2. **Issue Triage:**   - Assess and prioritize incoming support requests based on urgency and impact on the user's productivity.   - Categorize issues and assign them to appropriate support teams if needed 3. **Basic Troubleshooting:**   - Perform initial diagnostic procedures to identify the root cause of issues.   - Guide users through basic troubleshooting steps and solutions. 4. **Password Resets:**   - Handle password resets and account unlocks for various systems and applications. 5. **Documentation:**   - Maintain accurate records of user issues, resolutions, and common troubleshooting procedures.   - Create and update knowledge base articles to aid in issue resolution. 6. **Software Installation and Updates:**   - Assist users with the installation and configuration of software applications.   - Ensure that software and applications are up to date. 7. **Hardware Support:**   - Provide basic support for hardware-related issues such as connectivity problems, printer malfunctions, etc. 8. **Escalation:**   - Escalate more complex issues to higher-level support tiers or specialized teams.   - Provide detailed information to assist higher-level support in resolving escalated issues. 9. **Communication:**   - Keep users informed about the status of their requests and provide timely updates on issue resolution. 10. **Remote Desktop Support:**   - Use remote assistance tools to troubleshoot and resolve issues on users' computers. 11. **Security Awareness:**   - Educate users on security best practices and assist in identifying and mitigating security threats. Please share your consultant’s profile to [email protected]   

Can a L1 Service Desk Role Fast-Track Your IT Career Skills? Answers: https://lnkd.in/g_NrNEYy #ServiceDesk #CareerGrowth #ITSkills Hey everyone! 😊 I'm curious to hear your experiences with Service Desk L1 jobs. Have you found yourself in a position where you not only tackled daily tasks but also picked up some valuable skills that helped you level up in your career? Here are a few areas I’ve been thinking about that could really boost your skills on the job: Enterprise Networks: Understanding how networks operate can be a game-changer. VLANs and Switches: These components are crucial for managing data traffic efficiently. IPv4 vs IPv6: Knowing the difference between these two can greatly enhance your troubleshooting skills. Security Measures: It's essential to know how to protect your systems from threats. Scripting: Learning some basic scripting can automate tasks and streamline processes. Endpoint Configuration Managers: Managing devices effectively is key in any IT environment. Imagine being able to learn these things right at your job instead of having to do it in your spare time! It can make such a difference in your professional development a...

Hello from AUH Technologies This is requirement for Canada for dispatch support *Location:*       Site 1: 170 MacNaughton Avenue, Moncton, New Brunswick, E1H 3L9        *Requirements* : Install Network switches in the network advance of maintenance window based on the coordination with Remote network team over the Webex bridge call. Label all cables in the existing switches in advance to support migration activity Be available onsite during the change window( Tentative by mid of Oct 24, Either Friday afternoon hours or Weekend afternoon hours), join the bridge call initiated by Remote Network team. Based on the direction from Remote network administrator during change window, Network FE engineer move the fibre and copper patch cables one by one. Provide the console connection from the new switch and do the screensharing to the remote network administrator for the troubleshooting. Be available onsite for the next day ( 2 hours) for hyper care support and join the call with remote network administrator for troubleshooting (if any issues) Decommission old switches from rack and need to handover to local site team. *Field Engineer Checklist:* Carry Cisco basic Console cable- Both Mini USB & RJ45 to USB ( well tested in laptop) & Lan Ethernet cable. Putty installed on the machine. The laptop should be able to connect to an external Wi-Fi Carry a mobile phone with mobile data/External WIFI Internet dongle to enable Hotspot connection In some remote locations mobile may not have tower or face disconnection. ensure that hotspot is mandatory, so carry two Wi-Fi hotspot options Should have administrator access. to install any required software. Carry label Printer to tag the labels in the ethernet/fibre cables in the existing switches , which will help to move the right cables from right switchport( Old switch) to right switchport in New switch Mandatory Tool kits to remove/install the switches. If you're interested then share your CV and Whatsapp number #moncton #canada #itsupport #desktopsupport #networksupport #interested #hiring #newhiring