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"We have drastically improved a lot of our metrics from both an internal and customer experience perspective." VEYER, the logistics backbone for Office Depot and Office Max, faced frequent challenges in delivering top-notch customer experiences. Issues like insufficient tracking and delayed information often led to customer dissatisfaction. Since integrating our #HighVelocity Supply Chain Platform, VEYER has achieved remarkable results: ⭐ WISMO inquiries remain below 2% of all incoming contacts ⭐ Customer disputes have declined by 30% ⭐ First contact resolution improved by 15% Kendra Bocinsky, VEYER's Director of Customer Service and Experience, shares how our partnership has driven efficiency, transparency, and elevated customer satisfaction.

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