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"Listen with Curiosity. Speak with Integrity. Act with Integrity." - Roy T. Bennett 👂🗣️🤝 Wise words from Roy T. Bennett that perfectly resonate with one of our core values at CourierPlus: Integrity. Listen with Curiosity: We approach each conversation with genuine interest, understanding your needs thoroughly. Speak with Integrity: Transparency and honesty guide our communication, ensuring you receive accurate information. Act with Integrity: Our actions mirror our words. We adhere to the highest ethical standards in every delivery; and every interaction. At CourierPlus, Integrity isn't just a word; it's a way of doing business. It's the foundation upon which we've built lasting relationships and earned your trust. Experience the power of Integrity in action. Visit https://lnkd.in/eeNcmhWn to learn more about how it shapes everything we do. Let's redefine logistics together. #IntegrityMatters #TrustInDelivery #CourierPlusIntegrity #ConsiderItDone #EthicalLogistics #CourierPlus #YouSendWeDeliver For more details about our services, send us a DM or an email to [email protected] or Call: 07033074129

Courier companies like FedEx, DHL, and UPS play a crucial role in moving packages of varying values efficiently. While their services are typically reasonable and timely, challenges can arise, impacting customer experiences significantly. Recently, my encounter with FedEx was far from ideal. An incorrectly intercepted package turned a 2-day service into a 3-week ordeal. The bureaucratic hurdles faced were frustrating, leading me to share my ordeal on social media for resolution. Sadly, such instances are not isolated, with numerous similar complaints often falling on deaf ears. Customer commitment should never be overlooked. Companies must honor timelines and ensure the safety of the merchandise they handle. It is imperative for these courier services to prioritize operational efficiency over just the bottom line. Addressing operational shortcomings and enhancing customer-centric practices are pivotal for courier companies to uphold their service standards. #CustomerExperience #CourierServices #OperationalEfficiency

Did UPS just lose a massive volume of 2.2 million packages daily in Q2 2023? It's Q2 of 2023. UPS is deep in contract negotiations with the International Brotherhood of Teamsters. The air is thick with anticipation, and the business world is watching closely. ✅ The Great Shift: Amidst the tension, UPS witnesses a surprising move. Customers, wary of a potential strike, divert about 1 million parcels daily to other carriers like FedEx and the U.S. Postal Service. In total, UPS sees a dip of nearly 2.2 million daily packages YoY for that quarter, marking a 9.4% decrease. ✅ The Destination of Diverted Parcels: So where did all these parcels go? One-third went to FedEx, another third to the U.S. Postal Service, and the rest to a mix of regional carriers. CEO Carol Tomé, armed with market share intelligence data, reveals this distribution. ✅ The Comeback Strategy: UPS isn't sitting idle. They're putting "all hands on deck" to win back the volume. They're showcasing their strong service levels, boasting a speed advantage over FedEx in several markets, and promoting their SurePost product. Plus, they're expanding their Saturday delivery and weekend pickup services. ✅ The Control Tower Initiative: UPS sets up a "control tower" to smoothly onboard returning volume, mirroring their strategy during the peak holiday shipping season. Tomé is optimistic, believing that UPS will reclaim all the diverted volume by the year's end. ✅ The Silver Lining: Amidst the challenges, there's a glimmer of hope. The regular contact with customers during these negotiations has given UPS a deeper understanding of shippers' supply chains. As the story unfolds, UPS employees represented by the Teamsters are voting on the tentative contract agreement. The future looks promising, with the deal potentially benefiting UPS by allowing flexibility in integrating new technologies and adding seasonal support roles. In the world of supply chains and package deliveries, it's more than just parcels; it's about understanding, adapting, and always moving forward. Stay informed about e-commerce trends with Irina Poddubnaia and TrackMage. #advertisingandmarketing #ecommerce #ups #logistics #suppychain #shipping

I tried Parcelforce Worldwide and selected globalpriority to post some papers from UK to Korea. Royalmail takes usually a week as well, even just a normal letter. Checked with their chat if they would make it within a week, they said yes no probem, as advertised 3-5 working days. There is a choice of 3 different services (1 ,3 ,5 ) Picked up well on time, then 4 days in the depot in UK, just for the sake of saving cash. Asked today and was told it takes 12 working days, delivery scheduled 13 working days later. Asked for return to sender in the UK ☺. Lesson learned: want priority delivery? Used FedEx, at least they will not keep it in the origin country. Totally my fault as a customer. I misunderstood the concept of Parcelforce, they are not express delivery, they just offer they cheapest way to save on their side. I got that wrong. Reads as " you’ll find our services offer the perfect combination of reliability and value for money" translated to takes a long time but you still pay less than Fedex.

Is it a scam from DHL or just mismanagement? John Pearson On two occasions within weeks, I sent packets that were returned, citing 'address could not be found' as the reason. Interestingly, when I resent the packets to the same address, they were successfully delivered without any hitches. I lost around 13 Euros and the DHL customer care has the genorosity to tell me that nothing can be done. If someone working at DHL sees this post, the onus is on you to make your company´s side clear. Otherwise, this negative image will stay. #Logistics #Shipping #ParcelDelivery #SupplyChain #Ecommerce #CustomerExperience #DHL #DeliveryIssues

Let's play UPS & FedEx, "Did You Know?" Did you know that UPS offers a service called UPS SurePost (the comparable FedEx service is called SmartPost)? It can be a game-changer for logistics managers looking to optimize shipping costs without sacrificing reliability. By leveraging UPS SurePost (or FedEx SmartPost), you can enjoy the reliability of UPS (or FedEx) for long-haul transportation combined with the cost-efficiency of the U.S. Postal Service for final delivery to residential addresses. This hybrid service not only saves you money but also expands your reach to residential customers across the country.

They shipped exclusively with UPS for 20 years. And why wouldn't they? Their carrier rep told them their rates couldn't get any better. After all, they'd been loyal a customer for over two decades. Then, a new Director of Ops joined the team and decided to run a parcel spend health check with us. Acting on that uncertainty saved their new employer over $1 million annually by cutting shipping costs by nearly 1/3, significantly improved times-in-transit, and increased online sales by offering shorter ETAs at affordable rates. Not bad for a 30-minute call. Book your company's half-hour discovery call at https://lnkd.in/gtQ_rq2u #logistics #ecommerce #retailing

Saying yes in support of a customer in need is what we do.

At NW Pro Couriers, we're more than just a delivery service – we're a proud partner in the NGLCC's Supplier Diversity Initiative, and a passionate advocate for our communities. Our story began with a simple yet powerful idea: that logistics, no matter how complex, can always be made simple, streamlined, and stress-free for our Partners. That's the heart of our motto: "Logistics Made Simple." It's more than just words – it's a promise we deliver on every single day. Our secret to success? It's our incredible family of couriers. These dedicated professionals are the backbone of NW Pro Couriers, providing cutting-edge service that sets us apart. From the moment we first planted roots, our goal was clear: to build bridges between communities by offering exceptional service and empowering local families through employment. Today, we're proud to have grown by leaps and bounds, engaging, and supporting countless individuals across our regions. At NW Pro Couriers, we believe in the power of honesty, integrity, and transparency. We not only serve our communities – we're an active part of them, promoting values that matter and delivering clarity in everything we do. Our customers' trust is our greatest asset, and we work tirelessly to earn it with each and every interaction. Our mission goes even deeper. We're on a quest to bring opportunities to underrepresented industries and communities. We believe that everyone deserves access to quality logistical support, no matter where they're located or what they do. By partnering with diverse suppliers and supporting local economies, we're helping to level the playing field and create a more equitable future. So why choose NW Pro Couriers? Because when you work with us, you're not just getting a logistics partner – you're becoming part of a movement. A movement that values simplicity, integrity, and the power of community. Join us in making logistics simple, one delivery at a time.

What does a trouble-shooter look like? "I've had a terrible week. The only thing that has gone right, is when I've called Parcel Pal Ltd to fix it." It's not a testimonial as such - and neither is it Feedback Friday. Yet, it was mighty fine to hear these words from one of Danny Mannion's team over at the Smith Brothers Stores Ltd in Leeds. Thanks Ryan! In business, we can't always get it right, all of the time - despite our best efforts. But if you ask for help, usually people will endeavour to assist. The courier industry is atypical of this mantra. Usually, a same day service is needed when one of the following occurs: - Something is broken - Something is missing - Something cannot wait Of course there are many other reasons, but primarily, a same day courier will be the solution to fix any problems we may face in our day-to-day working. When the heat is on, you need a reliable service you can count in, you know what to do. Get in touch via our website below: www.parcelpal.org We'd be delighted to provide the logistical solution to your problem. #courier #courierservice #courierservices #couriercompany #sameday #samedaycourier #samedaydelivery #samedayshipping #delivery #shipping #express #expresslogistics #expressdelivery #expressshipping #timecritical #24hourservice #247service #delivery #deliveries #deliverysolutions #troubleshoot #troubleshooting #friday #feedback #feedbackfriday