Phoenix Technology Services’ Post

Tips & Tricks for field technicians Heyo! I’ve decided to give a ....

It’s absolutely a career. No reason why a tech couldn’t make a good wage and have the opportunity to have some “house accounts” they manage for commission. I had a couple of technicians where the client didn’t want to talk to me (ops manager) they wanted to talk to that technician. They trusted them, spent the most time with them, and already had their phone number. There’s so many ways to structure a package for a tech where they have the most amazing career doing what they want and your company benefits from happy clients. There isn’t a Huge step from technician to PM as far as being able to manage some accounts. You can “gamify” this industry, the careers, and even your business if you want. There’s no rules. Make the clients happy. Make your people happy. Maybe yourself happy. That’s the dish you’re trying to make, you can use whatever recipe you want.

Everyday #TeamMPL field technicians do a lot of walking, but these are the 5 most important steps they take every day. These steps can save you a lot of time & money when you're ready to begin excavation! Click here to learn more: www.TeamMPL.com

CCG Vacuum Operators are essential for creating a safe and efficient work environment for drilling teams. Watch our recent video to learn what a day in the life of a Vacuum Operator is like. #dayinthelife #vacuumoperator

I believe that most, not all but most people, when given respect will respond with the same. Excellent pay, benefits and training will attract and retain top talent that will watch the “till” when the owner can’t. Give people the chance at a real career, with all that entails, and then communicate what is needed for them to maintain that and you will have a successful operation. Make the job impossible to replace and they will do what it takes to protect it. Machines and supplies won’t get lost, wasted or misused. Efficiency will go up. Client satisfaction will go up and the carriers will begin to respond too when they begin to see better results. The adjusters have bosses, and those bosses have bosses, and they all get feedback from the clients too. If you make their jobs easier by making sure that they get less pushback then you will get less pushback. It starts with you, own it! You set the tone. If you act as though you deserve it (entitled) then you will reap entitlement. If you approach every day as though YOU must earn it, then you will find yourself surrounded by people willing to earn it. It is cynical to believe otherwise but it is a difficult leap of faith to trust this model because we are all being told, all the time, that people suck so you need to just get yours. The clients, the carriers, the laborers, the TPA’s, etc., they are all people like you and they can’t all suck. If you think that it is everyone else and that you are the only sane, good or hardworking one then… In short, respecting and honoring the efforts of your people, your boots on the ground, is about playing the long game. If you focus on short term success then that is all you will ever have.

Solve MWD/LWD Job Progress Auto-Reporting Challenge ===================================== Over 7,000 MWD/LWD job status e-mail, delivered in the past week by Mezintel Gamma field applications, with 0-Bounce, 0-Block, 0-Spam reports. Need we say more?

“Rule number one: there IS such a thing as a stupid question” This was one of the first things that my Wellsite Supervisor told me when I worked with him on my first ever hitch in the oilfield. I didn’t agree with him at first. It was discouraging to hear as someone who’s excited to work in the field for the first time. I was loaded with questions and curiosity but this sentence made me hesitant to display my curiosities. Like many of you, I've mostly heard the opposite. From our college professors, high school teachers, colleagues, maybe even your direct manager or the manager of your manager. “There’s no such thing as a stupid question” is a lot more common to hear. But as time went on, I started to understand what my supervisor was talking about. There is a good and bad time to ask certain questions. There is a good and bad situation to ask certain questions. There is a good and bad person to ask certain questions to. For example, imagine a situation where the driller is seeing returns from the well when the pump is off while doing connections and tripping out pipe. Everyone on the rig floor will be busy trying to determine whether we have a kick. Would this be a good place and time to ask the roughnecks about how the MWD pulsing tool works? No. The roughnecks are busy and on standby to follow well control procedures in case of a kick. And why would you ask the roughnecks about MWD tools? You’d get a better answer going to the MWD engineers (not saying roughnecks don’t know how MWD tools work, but obviously the MWD engineers are the subject matter experts) You should ask as many questions as possible and always try to learn new things everyday. Just make sure you’re in the right time and situation to ask questions and try to ask them to the right person.

At US Coring, we often face unforeseen challenges that require innovative solutions. While everyone loves to talk about the big, record-setting projects, it's the smaller, trickier jobs that truly test our mettle and showcase our expertise. Not every job is smooth sailing, but every job is an opportunity to demonstrate resilience and problem-solving. 🛠️ Recently, we were tasked with deepening a well on a very small workover rig. The customer chose US Coring because of our extensive experience and proven track record. However, the job was anything but straightforward. As we began the process, we encountered debris and junk that had been there since 1964—something no one was expecting. Despite these unexpected obstacles, our team was quick to adapt and strategize. 📦 Although we couldn't complete the coring as planned, our efforts weren't in vain. We made a surprising discovery in the depths of that well. 🧐 Can you guess what we found? Drop your guesses in the comments below! ⬇️ At US Coring, we have set records before, with challenges as an opportunity to grow. Sometimes the most important thing is the lessons learned. We are here to finding solutions, no matter how deep we have to dig. #Resilience #ProblemSolving #USCoring #WellDrilling #UnexpectedFinds #ChallengeAccepted

7 (non-technical) Things I learned during my first 28 days as a company man. 1. Don't act like you know absolutely everything. There is no shame in consulting service hands or toolpushers about something you're not sure of. Be confident, not cocky. 2. Always be prepared to handle unplanned & unscheduled events and always be ready to go to the rig floor. Do your reports whenever you have time, don't leave it for the last hour of your shift. 3. Mud loggers are your best friends. Without mud loggers, a company man's job would be much harder. This emphasizes why you need good mud loggers on your rig (and every other crew too). 4. Praise and appreciate everyone, especially the top performers on the rig. 5. Engage with the crew on a daily basis and encourage everyone to do the same. Build good connections & relationships with everyone. Everything runs smoother when the rig has a mentally healthy work culture. 6. Enforce disciplinary actions when necessary. Don't abuse your power but also know that maintaining order on the rig isn't all sunshine and rainbows. 7. Keep your safety message in pre-tour meetings short and clear. Don't ramble on about irrelevant stuff.