We’re excited to announce that Perficient has been included under Competitive Profiles section in the 2024 Gartner Competitive Landscape: GenAI Systems Integrators for Customer Support Services report. As the realm of Generative AI evolves and advances, many organizations may see significant revenue and efficiency opportunities within their customer support services. Read our latest blog post to learn more! https://lnkd.in/g5TvZBWg
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Generative AI is reshaping industries by streamlining content creation, enhancing customer engagement, and driving innovation. In customer service, it empowers chatbots to understand inquiries accurately. At Perficient, we’re proud to be listed in Gartner’s Competitive Landscape for GenAI System Integrators. 🚀🌟
We’re excited to announce that Perficient has been included under Competitive Profiles section in the 2024 Gartner Competitive Landscape: GenAI Systems Integrators for Customer Support Services report. As the realm of Generative AI evolves and advances, many organizations may see significant revenue and efficiency opportunities within their customer support services. Read our latest blog post to learn more! https://lnkd.in/g5TvZBWg
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Perficient's approach to implementing GenAI in customer support received great recognition in the 2024 Gartner Competitive Landscape report. Key Differentiators: Vertical Expertise: Notable strengths in manufacturing, healthcare & retail Comprehensive CCaaS Support Flexible Technology Approach Scaling and Repeatability Responsible AI Governance
We’re excited to announce that Perficient has been included under Competitive Profiles section in the 2024 Gartner Competitive Landscape: GenAI Systems Integrators for Customer Support Services report. As the realm of Generative AI evolves and advances, many organizations may see significant revenue and efficiency opportunities within their customer support services. Read our latest blog post to learn more! https://lnkd.in/g5TvZBWg
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For the third time, Qualtrics has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer! We're committed to continued innovation for our rapidly growing customer base, and we’re paving a clear path to value for customers with our unified XM platform, omni-channel solutions and a $500 million commitment to AI initiatives. Learn more about why Qualtrics was named a Leader and take a look at the full report
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Gartner predicts that customer service and support leaders who leverage GenAI to enable human contact will be more successful than those who leverage it to reduce human contact by eliminating assisted service. Join our panel of experts in this complimentary webinar as they discuss predictions for the future: https://gtnr.it/3uvYNsN #GartnerCSS #GenAI #CustomerService
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Insights from #EnterpriseConnect: How #CX and #EX Integration Can Boost Your Business #Outcomes | @Verint #AI #CXAutomation #Automation #Data #BehavioralData #Insights #OpenPlatform #ROI #NoSilosrobert #Verint
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Helping American & Canadian organizations address CX, Digital First Engagement, Workforce Engagement
Insights from #EnterpriseConnect: How #CX and #EX Integration Can Boost Your Business #Outcomes | @Verint #AI #CXAutomation #Automation #Data #BehavioralData #Insights #OpenPlatform #ROI #NoSilosrobert #Verint
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Insights from #EnterpriseConnect: How #CX and #EX Integration Can Boost Your Business #Outcomes | @Verint #AI #CXAutomation #Automation #Data #BehavioralData #Insights #OpenPlatform #ROI #NoSilosrobert #Verint
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infl.tv
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Insights from #EnterpriseConnect: How #CX and #EX Integration Can Boost Your Business #Outcomes | Verint #AI #CXAutomation #Automation #Data #BehavioralData #Insights #OpenPlatform #ROI #NoSilosrobert #Verint
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#QuantumMetric improves #customerexperience with Google's #GeminiPro! #CloudNClear host Tony Safoian & Mario Ciabarra, CEO at QM highlight how #SADA is helping them leverage #GenAI tools for real-time #customerdata & #data-driven customer journeys! ➡️📻 https://ow.ly/Aei650Sx0M4
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Insights from #EnterpriseConnect: How #CX and #EX Integration Can Boost Your Business #Outcomes | @Verint #AI #CXAutomation #Automation #Data #BehavioralData #Insights #OpenPlatform #ROI #NoSilosrobert #Verint
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Data Analysis (Business and Artificial Intelligence) | Full web dev | Cloud platform management | Leadership and Project Management | Learning and Research | Innovation and Technological Experimentation |
3moGreat news!