Pasquale Romano Jr.’s Post

Yours: hospitality consultant (management&cullinary) Dear all help me spread the word of my profession within the hospitality and travel&tourism sector, to the potential clients, collaborators, and students Get to know my work: I offer a personalised service to my clients(hotel, events&restaurants), individuals and in-coming professionals. I provide a service evaluation, facilitations and consultation based on the market, staffing and the training needs Hospitality service is an industry that focuses on providing services to guests and travelers. It includes various sectors such as hotels, restaurants, resorts, cruise ships, event planning, and more. The objective of hospitality service is to ensure guest satisfaction by offering accommodations, food and beverage services, entertainment, and others. Overall, the hospitality service industry is built around ensuring guests have a positive and enjoyable experience, whether they are staying at a hotel, eating at a restaurant, attending an event, or using other related services. #coaching #consulting #hospitality #hospitalityexcellence #hospitalitycareers #clientfocused #catering

Here is some real talk! As a hospitality company, it's not just about providing a service; it's about creating memorable experiences, showing genuine care, and going above and beyond to make our guests feel truly welcome and valued. I was at a company this week that wouldn't bring extra towels to the guest! Although it's inconvenient for you, as a manager, you are providing a hospitality service! Do better!! #HospitalityRedefined #GuestExperienceMatters #WeValueYourFeedback

When I got into this industry, 25 years ago, never did I dream of working with the list & caliber of talents I did for most of the time at Hyatt Hotels Corporation, Mandarin Oriental Hotel Group , Firmdale Hotels PLC , Dorchester Collection and Langham Hospitality Group {hence I have a Pinterest Album to remind me some time}. The key to it was: to be personal, discreet, trustworthy, accommodating, authentic, make them feel safe and treat them with simple humanity, to always be three steps ahead {because always something else popped up that had higher priority than the previous priority}, to look after the entire crew and not just the talent {because it goes a very long way}, to be there more or less 24/7 and to be that one-stop-shop. It had a lot of benefits, and not only did I travel, got unforgettable rewards and invitations/experiences, learned a lot from the most demanding, creating complex project management situations, working for clients that needed to get the best out of me and the efficiency of and communication to my teams, but nevertheless it combined my hobby of music, film, tv and entertainment with my passion of hospitality & care but it also showed me a side of most of my clients that will stay with me forever. Gratitude 🙏 #entertainmentsales #hotellife #hotelier #entertainmentindustry #eventmanagement #careerdevelopment #lovewhatyoudo #hospitality

This quote is trending on Linkedin. It takes me back to my last post about our job as Hospitality Managers. Our job is to facilitate the process between staff and guests, between guests and the hospitality products, and between staff and company culture and strategy. #hospitality #mamagement

Too many hotel F&B outlets are underperforming These are some of the common reasons; 1/ Your outlets are created in silo 2/ Concepts are designed too early 3/ Your story isn't clear 4/ You don't personalise communication 5/ Ineffective training 6/ Little innovation 7/ You think in-house guests are more important than external ones 8/ You don't have an F&B marketeer How many of these are on your list? Because it's not too late to change. The question is... When are you going to start? Agree with me? ♻️ Repost & Share Like what you see, hit the 🔔 in my profile #innovation #success #hospitality #hotels

Three reasons why hotel F&B isn't profitable. ➡️ It's seen as a service function to the rooms. ➡️ The concept is too 'safe' and predictable. ➡️ Process kills innovation and agility It's time to change that And I am on a mission to help hoteliers Look at F&B differently Because after 15 years in hotels And 9 in independent restaurants I have seen that by acting like independents You can make your F&B team 🚀🚀🚀 Who's with me? 🙋🏼♂️ #innovation #success #future #hospitality #hotels

As a hospitality professional, embracing the power of a positive mindset allows you to create exceptional experiences for your guests and colleagues. Here are affirmations to keep you inspired and driven: 1. I am dedicated to exceeding guest expectations with every interaction. 2. I bring warmth and enthusiasm to my work, making every moment memorable. 3. I am committed to continuous learning and growth in my hospitality career. 4. I foster a supportive and collaborative environment for my team. 5. I am resilient and adaptable, turning challenges into opportunities. A positive mindset in the hospitality industry is crucial. It allows you to approach each day with optimism, transforming routine tasks into opportunities to delight guests. This attitude not only enhances guest satisfaction but also boosts team morale, creating a workplace where everyone thrives. By staying focused on solutions rather than problems, you can navigate the dynamic nature of the hospitality industry with grace and confidence. Your positive outlook inspires others, fostering an environment of excellence and innovation. Embracing positivity empowers you to build lasting relationships, drive success, and continually elevate the standards of service in our industry. Together, we can make every experience extraordinary. Have a Blessed and Fruitful Week LinkedIn Family. #hospitality #customerexperience #guestservice #hospitalityindustry #hospitalitymanagement #hotels #restaurant #leisure

Love this guy! Scott Turner right there with you. Hoteliers making bold choices for their restaurant concepts only strengthens the eco system in which it resides. You can be a hotel with a destination restaurant, it’s time to change the old narrative, it’s a limiting belief which is restricting profitability and creating a profit centre rather than a p&l drain. Yes, it means more labour overhead and certainly marketing and associated costs but with that comes increased spend, increased covers, importantly increased occupancy (if you get it really right!) and ADR when you have a point of difference in your market space.

Three reasons why hotel F&B isn't profitable. ➡️ It's seen as a amenity to the rooms. ➡️ The concept is too 'safe' and predictable. ➡️ Process kills innovation and agility It's time to change that And I am on a mission to help hoteliers Look at F&B differently Because after 15 years in hotels And 9 in independent restaurants I have seen that by thinking like independents You can make your F&B team 🚀 Who's with me? 🙋🏼♂️ #innovation #success #hospitality #hotels

There are so many diverse roles within a hospitality team, all of which come together to provide unforgettable guest experiences. In this article, we explore each role to help you decide which is right for you! 👉 https://lnkd.in/edTCy294