Palmer-Donavin’s Post

Even if we're unsure whether John Quincy Adams or Dolly Parton coined it, this quote's wisdom is presidential! And in CX, leading means inspiring our teams to dream, learn, and do more. That's true leadership! 🚀 Happy President's Day!🎆🎇🌟 #leadership #contactcenter #cxstrategy #ex

Leadership that is focused on customer-centricity has the potential to accelerate revenue growth. Between 2001 and 2007, businesses with customer-centric approaches grew Total Shareholder Return (TSR) by 150% compared to a modest 14% for the S&P 500. To learn more about customer-centric leadership and its proven impact on revenue growth, register for my free webinar here: https://lnkd.in/eUXY4Hpj #CustomerCentricLeadership #RevenueGrowth #CustomerCentricBusiness

Our client, #PolymerResin producer's leadership, sought guidance to help the organisation create greater value, differentiation, and opportunities for growth. The dss team deployed our #InnovationManagementFramework, which deep dives into nine elements, and builds #InternalCapability to enable a market-focused business. Thanks to this process, the client discovered potential markets, identified new end-user and manufacturing audiences, and aligned on a shared vision for #innovation #transformation across the leadership. Read more about this fascinating project here: https://lnkd.in/ea3E2UHe

Discover how strong sales leadership can transform your business outcomes in our latest article. From driving growth to fostering a dynamic sales culture, learn the key strategies for effective sales leadership and its integration with a Fractional Sales Team. Elevate your sales strategy today: https://lnkd.in/gAQap9DQ #SalesLeadership #BusinessGrowth #FractionalSalesTeam

If you're a growth-stage company around $1-10 million in revenue or 10-50 employees, consider a Fractional CMO. It could be the most cost-effective, practical, and powerful marketing leadership solution for you. #growthcompany #fractionalcmo #costeffective #marketingleadership

Growth can bring distractions so when you need some to help you re-focus on your product and the problems you are solving for your customers, James Archer is the guy.

When we train our teams, we’re not just teaching them sales techniques; we’re fundamentally shaping their approach to challenges and opportunities. This is about more than sales; it’s about leadership and personal growth. By shifting how our teams view their roles—from employees to leaders—we empower them to take charge of their outcomes. This shift not only enhances their effectiveness but also builds a resilient, proactive workforce. 💪🚀 #movingbusiness #movingbusinessadvice #movingleads #movingcompanycoach #movingcompanymentor #millionairemover #louismassaro #movingmastery #movingsales #movingmarketing #moverslife #movingbusinessmentor

This case study highlights how a #PolymerResin producer transformed its business model from commodity sales to #ValueDriven innovation, resulting in a substantial increase in #EBITDA from new products. By fostering a customer-centric approach and aligning R&D efforts with market needs, the company experienced significant #growth and accelerated product launches.

Check out Gary Braun's blog post on the distinction between Sales Leadership and Sales Management. Find out how becoming proficient in both roles can boost your sales team's performance. Get valuable tips on effective leadership and management skills and understand when to use each for the best outcome. https://lnkd.in/g2yccaHw #SalesLeadership #SalesManagement #LeadershipSkills #SalesSuccess

Just in time for National Leadership Day, who at CRE gives the #bestpeptalks?! What do you think? Tell us your pick for most inspiring Expert in the comments! ✨✨✨ #RetailLeadership #CommercialSuccess #LeadingTheRetailSpaceRace #CRE #Retail #CommercialRealEstate