📣 We're thrilled to announce! 📣 Join us at #FiberConnect2024 as Ozmo's Head of Business Development, Troy Cross, takes the stage with other industry leaders. Moderated by Broadband Forum's CEO, Craig Thomas, this technical workshop will delve into subscriber services and managed connectivity, from physical or Wi-Fi managed services to device connectivity and the enabled services platform that monetizes new value-added services. Troy will share insights on monetizing a premium support offering, customer support trends, AI and more, representing Ozmo. A big thank you to Fiber Broadband Association for allowing us to participate! 🗓️ Monday, July 29, 2:00PM - 3:20PM CT 📍 Canal CD, Level M #techsupport #customersupport #AI #Ozmo #fiberconnect #fiberbroadband #callcenters #agents #broadband #telecom #tech #customerexperience #speaker #event #businessdevelopment
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