Ozmo’s Post

"As we delved deeper into the capabilities of generative AI, we couldn't help but envision its potential to revolutionize the telecom industry. With billions of customers and an ocean of transactions, telecom needs smart automation. We saw firsthand how leveraging AI can transform raw data into strategic insights, making it a necessity rather than an option for driving efficiency and personalization." – Chrisaman Sood, Product Manager, Optiva 🚀Join us at DTW24-Ignite! Hall C2 Booth 216 🎯 Check out our Optiva Next Best Offer AI demo. Learn how it can help you significantly reduce churn and boost customer loyalty and satisfaction! #TMForum #DTW24 #Ignite #telecom #telco #BSS #MVNO #AI #cloudnative #poweringinnovation

Imagine a world where your network self-optimizes 🌐, customer experiences are seamless, and data-driven decisions are the norm. That's the power of AI in telecom, and it's what we at MLNetworks deliver. 🚀 Our AI-driven platform gives telecom pros like you the control and insights to not just compete, but to lead in a crowded market. From optimizing network resources to speeding up service launches, AI is the secret sauce. 📈 Ready to revolutionize your network? Let's chat! 💬 Contact us for a demo to explore the potential of AI for your telecom needs. #AIinTelecom #NetworkInnovation #MLNetworks

Imagine a world where your network self-optimizes 🌐, customer experiences are seamless, and data-driven decisions are the norm. That's the power of AI in telecom, and it's what we at MLNetworks deliver. 🚀 Our AI-driven platform gives telecom pros like you the control and insights to not just compete, but to lead in a crowded market. From optimizing network resources to speeding up service launches, AI is the secret sauce. 📈 Ready to revolutionize your network? Let's chat! 💬 Contact us for a demo to explore the potential of AI for your telecom needs. #AIinTelecom #NetworkInnovation #MLNetworks

Guess what's ringing? It's not just a call, it's your personal symphony! 🎵📱 AI is in the spotlight, transforming every ring into a uniquely tailored experience. 🚀✨ Ready to up your telecom game with the magic of AI-driven insights? Let's dive into the future! #AIRevolution #TelecomMagic - 🌐 Unleash AI's power: Elevate your telecom game with personalized experiences. - 🎵 Symphony of Connectivity: Turn every interaction into a uniquely tailored experience. - 🚀 Future-Ready: Embrace the telecom revolution with cutting-edge AI-driven insights. - 📱 Your Connection, Your Way: Explore the magic of personalized customer experiences. - 🌈 Transformative Insights: Let AI shape the future of your telecom journey. #AIinTelecom #CustomerExperience #TechTransformation #TelecomInnovation #DataDrivenGrowth #ITServices #FutureTechTrends

SVP for Customer Experience, Deborah Battaglia, on stage at #mwc24 part 2. This time as a panellist in a live discussion for Telecom TV on The Customer Experience Revolution in the AI Era. Lots of great insight shared with Deborah calling out the important role #genAI plays in supporting employees to deliver an even better experience for customers. And happier employees lead to happier customers. If this is all backed up by a profound and effective ecosystem then Generative AI can be pivotal to supporting customers with their connected devices. The future is exciting! #AI #insight #customerexperience.

Hi All Please join me at #DTW24 where I will be speaking on A Telco's AI Roadmap for Hyperconnected CX.   Looking forward to meeting on June 18 at The Loft - #DTWIgnite, from 11.54 AM onwards.   Discover how leading CSPs are optimising the customer journey with Copilot and Autopilot capabilities, transforming their CX strategies with AI. Join us and explore real-world use cases showcasing how Wavenet powers telcos with a powerful Contact Centre AI suite, Sense, to drive significant improvements in FCR and CSAT, along with OPEX reductions up to 50%, boosting agent productivity, and faster time-to-market. Let's cut through the hype and focus on practical applications, showcasing the real impact these solutions have on the hyperconnected telco market.   TM Forum #Innovation #DigitalTransformation #Wavenet #DigitalBusiness #DigitalMarketing #Telecommunications #Telco #Technology #ArtificialIntelligence #GenAI #AI

Field service is evolving faster than ever! Discover how integrating real-time updates, mobile tech, AI, and IoT-enabled hardware will reshape customer interactions and build lasting loyalty. Hear more from Zuper CEO Anand Subbaraj in Forbes Business Council https://bit.ly/3yMlR8d #Zuper #Forbes #FieldServiceIndustry #ZuperFSM

SVP for Customer Experience, Deborah Battaglia, on stage at #mwc24 part 2. This time as a panellist in a live discussion for Telecom TV on The Customer Experience Revolution in the AI Era. Lots of great insight shared with Deborah calling out the important role #genAI plays in supporting employees to deliver an even better experience for customers. And happier employees lead to happier customers. If this is all backed up by a profound and effective ecosystem then Generative AI can be pivotal to supporting customers with their connected devices. The future is exciting! #AI #insight #customerexperience.

SVP for Customer Experience, Deborah Battaglia, on stage at #mwc24 part 2. This time as a panellist in a live discussion for Telecom TV on The Customer Experience Revolution in the AI Era. Lots of great insight shared with Deborah calling out the important role #genAI plays in supporting employees to deliver an even better experience for customers. And happier employees lead to happier customers. If this is all backed up by a profound and effective ecosystem then Generative AI can be pivotal to supporting customers with their connected devices. The future is exciting! #AI #insight #customerexperience.

SVP for Customer Experience, Deborah Battaglia, on stage at #mwc24 part 2. This time as a panellist in a live discussion for Telecom TV on The Customer Experience Revolution in the AI Era. Lots of great insight shared with Deborah calling out the important role #genAI plays in supporting employees to deliver an even better experience for customers. And happier employees lead to happier customers. If this is all backed up by a profound and effective ecosystem then Generative AI can be pivotal to supporting customers with their connected devices. The future is exciting! #AI #insight #customerexperience.