Operations Department is the backbone of every SaaS company, especially in the hotel industry.
Here’s why:
- We help identify the ideal customers, increasing conversion rates and lowering costs and churn.
- We create demand for expansions and upsells, driving efficient growth.
- We build strong relationships with #customers, earning their commitment and loyalty.
- We source new and better leads through referrals.
- We gather insights that enhance product development.
- We support marketing with use cases, success stories, and educational content.
- We help sales reps close more deals by being part of the sales process.
- We provide the intel needed to build a profitable pricing strategy.
We work closely with #OTAs, #PaymentGateways and #PMS to ensure smooth operations for our #hotel clients.
We work for both the company and our clients, always thinking about their growth and success.
That’s why I love working in the Operations Department.
All thanks to our partners HyperGuest, MakeMyTrip, Cleartrip, EaseMyTrip.com, Agoda, Booking.com, Yatra Online Ltd., Expedia Group, Goibibo, Airbnb, IDS Next Business Solutions Pvt Ltd, WINHMS Property Management System, Winsar Group, Infibeam, CCAvenue, Alister Lopes, Subit Bose, Jyoti Bisht #hospitality #hotels #hotel #hotelindustry #hospitalityindustry
Senior Commercial Director (Ex-Royal Navy | Ex-HRG | Ex-Amex) Consulting on Travel & Tech software challenges. Supporting the travel ecosystem using the power of AI, intelligent data and insights
1moWelcome Hakim, look forward to meeting soon.