Omnicom Media Group Sweden’s Post

A year ago, Carina Svensson took over as CEO of OMD Sweden, the largest media agency in Sweden. Today, Dagens Media published an interview where Carina shares her thoughts and plans for the future. The interview highlights a reorganization with an even greater focus on customer service and tailoring work to individual client needs to increase customer satisfaction. It also discusses transforming the client management role by involving various specialists, not just media specialists. Under Carina Svensson's guidance, OMD is embracing AI to enhance efficiency and customer focus. This includes involving non-client-facing employees in client interactions. The positive impact of AI on OMD is evident, with improved work quality and speed. The organizational change is expected to strengthen OMD as a strategic partner, with a greater emphasis on AI development and creative activations. Read the full interview at the link below if you are a Dagens Media subscriber:

OMD omorganiserar: ”Allting kan alltid bli lite bättre”

OMD omorganiserar: ”Allting kan alltid bli lite bättre”

dagensmedia.se

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