Omni Retail Enterprises’ Post

I'm currently in my 2nd season of playing golf ⛳, and I've found that Dick's has become one of my absolute favorite places to shop, whether it's in-store or online. It's no surprise to me that their sales have exceeded analysts' expectations. I value a great customer experience, and Dick's delivers on that front. Here are a few reasons why I think Dick's is doing so well: - BRANDING: At Dick's, we're not just customers or shoppers - we're all athletes. - CUSTOMER LOYALTY: I love the focus on loyalty and the fantastic loyalty program they offer. Gold Member Here! - DATA-DRIVEN OPTIMIZATIONS: Dick’s Sporting Goods said, "Customers are spending more on new sneakers and athletic gear, leading the retailer to raise its full-year earnings guidance." Their in-store experience encourages product discovery, like having a sneaker release calendar right on the homepage. - OVERALL EXPERIENCE: My Dick's orders arrive in 2 days, there is a batting cage in my store (which I have yet to try out) but it's on my bucket list AND there is a golf simulator in store as well. The deep understanding of who their customers are and delivering relevant delightful experiences in-store and online is my hot take on why they are winning. What do you think? #customerexperience #retailmarketing #dickssportinggoods #ecommerce

Luxury Briefing: The brand and retailer relationship status is evolving

Premium or commodity. Pick a lane and proceed accordingly. The outdoor industry has generally reached its commoditized phase. REI, the largest retailer in this space, has signaled to its vendors that it plans to discount its way to profitability in 2024 after losing about half a billion dollars over the past two years. Last week's kickoff of the warm weather season saw nearly every brand offering discounts to compete— a trend consistent with almost every non-COVID season in the last decade. The difference between many competitive brands now boils down to fonts and taglines, as their products have become commodities. With REI choosing to act like a TJ Maxx brand, most outdoor consumer brands have sacrificed margins for hypothetical turn. When your biggest customer sells most of your product off-price, you are a commodity. And that's OK! There are a ton of successful, commodity brands. If you're a brand leader, it's time for some honest self-reflection. Going forward, successful brands will recognize their lane and build their business models accordingly. If you're a brand leader comfortable with most of your product being sold below MSRP, that's OK! Your brand is a commodity. Structure your wholesale programs to reflect this reality. Ask for low commitment, make reorders easy and cheap, and reduce order lead times. Make it profitable for retailers to move your products by reducing risk and increasing transparency. If you believe your brand has inherent value and deserves a premium status, act like it. Reduce promotions, increase scarcity, and build programs that allow profitability with lower turn. Whatever your strategy, ensure your approach reflects your actual market position. We, along with thousands of your partners, look forward to seeing your answer reflected in your preseason terms. BTW, if you are a commodity brand, this article is about the growth of future-you’s most important partner.

As a retail enthusiast, I usually visit markets to understand the trends and pulse of the industry. I visit at least 10 retail outlets a week to grasp key market trends and discover what's new. Today, I visited a store called 'Klub Fox' in the evening and was really shocked by the pricing in relation to the quality. The look and feel at first sight were very impressive. I was surprised at how they manage their operating expenses. However, if they can maintain such a perfect, genuine price range and high quality, they have the potential to reach the top. I found the products' pricing and merchandising to be promising. Pros of the store: - Fantastic price range - Well-organized merchandising - Excellent infrastructure Cons: 1. Poor choice of location 2. Limited to casual merchandise; they should add formal wear as well. Klub Fox

SILENT HYPER MARTS ARE DOING BETTER Major irritation comes from the brand staffs in the hyper market stores who are noisy and intrusive, they try to educate the educated customers and the chaos happens after that combined with the announcement of offers by megaphones that hurt the ears and cause extreme disgust in the sensitive customers. The big retailers should understand that the Customers who come to buy the essentials at the Anchor stores in Malls belong to the 0.001% of the top of the pyramid of the consumers, who are elite, aristocratic, rich and highly educated, they want to make educated and informed choices themselves, they don't need the brand staff to tell them what to buy. The noisy ghosts of Indian Roadside Bazaars have entered into the Big Anchor Stores in the Metro cities due to some faulty assumptions. These ghosts are chasing away the most spending customers from such Bazaars to the silent and informative ones. The actual billing in silent stores are higher than the noisy ones. Visual Merchandising holds the Key.

Thankful for the opportunity to share insights in an article by Courtney Shapiro for Best Life, discussing the '5 Worst Things to Buy at Bath & Body Works.' Consumers need to make informed decisions, especially when popular products may not always be the best investment. This piece sheds light on the importance of quality and value in our purchases. For more, please read: https://lnkd.in/gfCWaa-H  #bathandbodyworks #shopping #retail #retailnews

You know a brand is confident in their product when they do this… Brooks Running's new store down the street from our office on Abbot Kinney is focused on getting shoes on feet — just try them. It’s how they differentiate from HOKA, their neighbor just a few doors down. Now this is how you meet shoppers where they are. Any creative strategies to get shoppers to experience your product before buying? Share in the comments below! #customerexperience #trybeforeyoubuy #ecommerce

My thoughts on Godfrey’s. Great Australian brand, strong equity and trust with consumers. Reasonably well trained and knowledgeable staff ( though that has dwindled in the last few years ). Not selling Dyson - even at low margins was a disaster. Dyson has won the minds of most consumers to believe they are the best in floor care - I don’t believe they are but that’s a separate discussion. Omnichannel. In 2024, if you have a strong store network coupled with a very strong online presence - you win. Godfrey’s didn’t get online right. Range. In my humble opinion, the consumer coming in for floor care is equally interested in kitchen appliances. With the rise of air fryers et al, this should have been a no brainer. People can simply get what they’re getting at Godfrey’s from JB or HN and their kettle and toaster in one shop. Private label. Have Dyson, promote a private label brand for margin. I’m saddened to ever see a business go under. I see it like a death. I hope this iconic retailer gets picked up and rejuvenated.

Sales might decrease for several reasons, including disorganized shelves, poor inventory management, and doomed display ideas. The only way to increase sales is to address these issues with an efficient retail strategy. One such strategy is implementing visual merchandising planograms. A sales person can take lead to change the store atmosphere to increase sale. For more information, if you want to have a discussion or short meeting please don't hesitate to DM to me. Suman Kalyan Saha [email protected] #retail, #retailsalestips, #salestraining, #retailssalestraining, #sumankalyansaha, #sales, #training, #traininganddevelopment,

Merchandising is a key component to standing out and making it easy for your customers to find what they need. And don't leave your website out of the equation. Remember, it's your digital storefront; it should be as welcoming and easy to shop as your b&m locations. #appliances #localbusiness #shoplocal