Major phone carriers have adopted an aggressive program to identify incoming robocalls and robotexts, using the FTC and third-party companies that maintain Spam number databases.
Being incorrectly identified as Spam can result from several causes:
❌ Users manually identify the number as Spam
❌ A high number of short calls originating in a short time period
❌ A spike in call volume
An unfortunate side effect of spoofing and aggressive algorithms is that legitimate businesses frequently have their phone numbers wrongly identified as a Fraud, Spam Risk, or Scam Likely call. NUSO Brand Watch is the way to know if legitimate phone numbers (DIDs) are blocked or listed in Spam databases.
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CEO @ The ASCII Group | LL.M.
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