Monterey AI now supports integrations with Gladly and Freshworks / Freshdesk. 👉 Check out and start supercharge your voc analytics today https://lnkd.in/gSuQVP8W https://lnkd.in/gT_3MX6V
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For Freshworks Product Demo connect with us at Xoogle Global Technologies! AI can give all answers. But what about actions? Here’s where #FreddyAI goes a step further for you: 🔍Gather data 🏗️Build workflow 🤖Create and deploy chatbots 🤝Build APIs Be among the first to try out: bit.ly/40X1IGv
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Here's how Freshworks is utilising Gen AI functionality with Freshservice: - Faster Resolution: enabling your team to respond swiftly to employee needs - Reduced average ticket handling time by an impressive 60% - Saved up to 80% of average ticket handling time by generating quick and effective responses - Improved Productivity: simplifying administrative tasks, freeing up agent time for strategic initiatives. - Reduced time spent on drafting articles and performing tasks by 54% - Streamlined Efficiency: Enhance operational efficiency - Save 31% of the time spent reviewing content, enabling your team to focus on high-priority tasks. Watch it in action here
Freddy AI for Freshservice
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Enterprises not born in the digital age are challenged with modernizing their approach to integration, but it is a must for achieving competitive advantage. Tray.io’s Universal Automation Cloud™ makes it easier. Powered by Merlin AI, our newly-released unified multi-experience iPaaS cuts integration time from months to days.With three AI-augmented experiences to choose from — Tray Code, Tray Build and Tray Chat — developers, business technologists and front line managers can work in the way that best suits them, further accelerating velocity and productivity. Engineering teams who are working code-first, technologists who prefer using low- and no-code tooling and front-line employees looking for on-demand automations can now easily collaborate, reuse and reinvent processes using a single platform. Learn more: http://tray.io #TrayUniversalAutomationCloud #iPaaS #AI #integration
Unified, AI-powered iPaaS for every team to automate at scale | Tray.io
tray.io
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Contact centers have mountains of data, yet they struggle to deliver a smooth customer experience. Learn how Infosys Cortex is extracting data to provide insights, using #GoogleCloud Vertex AI to deliver superior experiences to both customers and employees. infy.com/3xBcd8c #InfosysCobalt #iCETS #FutureProofingBusinesses
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Looking to humanise your Chatbot experience in Bahasa? Tired of getting customer complaints 😡 about bad experience because of clunky…awkward & robotic answers from your bot? Look no further, and join us at our #CX Webinar to get tips and tricks to improve your #CX strategy with AI from: 👤 IDC Research Analyst Customer Experience, Asia/Pacific, Lavanya Jindal 👤 Amazon Web Services (AWS) Global Head of Enterprise Application Solutions, Christopher Kuthan 👤 Zendesk Chief Technology Officer, APAC, Jason Maynard Providing an #AI powered, yet humanised customer experience just got easier with us at #zendesk
Unlocking the power of AI for CX - APAC
event.zendesk.com
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Sharing one new GPT for projects each fortnight. AI alignment and capability for projects. Knowledge graphs for fun
Looks like many of us will be primarily using AI to help navigate our own relationship with work day to day - mentoring , relationships , prioritisation of work. Sure, we will be navigating SAAS platforms with LLMs, but the bulk of interactions for the next year or two may be on our phone on consumer AI apps. Judging by how well the Companionship category is doing amongst Consumer AI categories anyway. ‘What’s the least I have to do today before I can switch off ?’ ‘My boss is upset with me’ ‘I’m bored, can’t I do this task another way ?’ Ignore the Prosumer and Consumer behaviours at your peril if you are building B2B Ai Useful survey update here : https://lnkd.in/d57RcWQU Remember this just looked at consumer products , not B2B
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Salesforce introduces 'Slack AI' to aid user productivity by leveraging conversational data, available for paid customers with expanded language support. Slack AI, priced at $10 per user per month, offers features like 'recap' for morning digests, 'search answers' for personalized responses, and 'conversation summaries' for channel highlights. Future updates aim to enhance search and summarization capabilities by incorporating additional data sources like files, apps, and clips. Visit our instagram page for more soch content https://lnkd.in/gpMBH4Bs #ai #future #salesforce #itindustry #softwaredevelopment #machinelearning #zero2ml #machinelearningtools #aiforgood ##prediction #futuretechnology #aiinsoftwaredevelopment #bigdata #dataanalyst #softwareengineer #machinelearningengineer
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