MIT Sloan School of Management Admissions’ Post

MIT Sloan School of Management Admissions reposted this

Club Demonstration Services (CDS), the powerhouse partner behind retail giant Costco, provides product samples and demos in more than 800 Costco warehouses across 12 countries, with a strong focus on food. There’s just one problem: Demonstrations, food especially, appeal to in-person customers. The company aimed to branch out to new products, especially health, beauty, and home goods, to attract online shoppers. Entrepreneurship in Organizations Lab students Masa Kawahashi, SFMBA '24 and Ayobami Aluko, SFMBA ’24 were tasked with sharpening CDS’s e-commerce strategy. (Susan Neal, Sue Siegel, Yu-Ting K., Devon Sherman Daley, MIT Sloan School of Management Admissions, MIT Sloan Fellows MBA Program, MIT Sloan CDO) https://lnkd.in/e894JSiX

  • Graphic of Amy Lang, President of Global Business Operations, CDS, with quote, "We needed fresh eyes, and it was helpful having Ayo and Masa coming from different industries and disciplines, they brought new perspective and questioned some of our own myths around what we could do for our client. We have already leveraged their survey and analytics insights in our sales presentations with the client."
  • Graphic of Ayobami Aluko, SFMBA '24, with quote, "What's special about this class is that it's taught by practitioners. We heard from a former CVP at Microsoft and the former CEO of GE Ventures. These practitioners were always willing to guide us."
  • Graphic of Masa Kawahashi, SFMBA '24, with quote, "The project really tested how MIT we were: mind and hand. You need to get your hands dirty. It's high-frequency trial and error."
Vinicius Mollo

Risk Management, Compliance and Internal Audit | Experienced Operations Manager | Legendary Award Recipient | Board Director and 2SLGBTQIA Community Advocate

1mo

Great initiative helping CDS expand into e-commerce and new product categories. Exciting to see how they’re bridging the gap between in-person demos and online shoppers!

Heather Marcolini

Passionate Marketing Leader | Digital & Retail Media | eCommerce | Business Strategy | Relationship Management I Customer Account Management | Innovation Catalyst

1mo

In-the-moment engagement with members is always valuable - love the great perspectives you added for continuous e-comm strategy improvements - great stuff Amy!

Lisa Carlson

Vice President | Leader | Strategy | Business Transformation | Retail | Operations | Merchandising | I help organizations deliver transformational results!

1mo

Shoutout to James Hedges for his partnership on this great project!

Ifti Azam

MARKETING/ SALES / BUSINESS DEVELOPMENT/BUSINESS OPERATIONS

1mo

Impressive stuff Amy Lang

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