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Independent Analyst & Consultant | Retail Media

𝗜𝘀 𝗥𝗢𝗔𝗦 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝗱𝘃𝗲𝗿𝘁𝗶𝘀𝗶𝗻𝗴’𝘀 𝗡𝗲𝘄 𝗗𝗶𝘀𝗽𝗹𝗮𝘆 𝗔𝗱 𝗖𝗧𝗥? I just published my latest article for Media, Ads Commerce: “Is ROAS Digital Advertising’s New Display Ad CTR? Optimizing to the Wrong Metrics is the Industry’s Original Sin." I’ve been in the digital ad measurement game for a long time, and it never ceases to amaze me that a $300 billion industry has largely been built around optimizing to sub-par metrics. I’m not a measurement purist who believes there is a singular perfect metric that will accurately depict performance. I believe there is sound--if imperfect--measurement that is useful within the practical constraints of measurement. There’s the old saying: you can have it fast, cheap, or good – pick 2 out of 3. The measurement purists want it to be good (i.e. high accuracy) but that usually comes at the expense of being fast and cheap. The rest of the industry gravitates to the fast and cheap option, which is unfortunately lacking in the “good” dimension. The problem arises when everyone optimizes to the same “fast and cheap” metrics that aren’t just suboptimal, but actually optimize the advertiser in the exact wrong direction. I’ve seen this happen too many times to count. And it may now be infecting #retailmedia. Fantastic research by Incremental shows why ROAS (the fast and cheap metric) and iROAS (the quality metric) don’t even correlate with each other in retail media campaigns. Most brands are optimizing to ROAS with little regard for whether it’s actually delivering incremental sales performance. Includes commentary from Skye Frontier and Elizabeth Marsten, and a nod to Kiri Masters. This article is for paid subscribers to Media, Ads Commerce. Link to the full article in the comments. LMK what you think!

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