London Borough of Redbridge’s Post

Beautiful example of how collaboration between employers, civic leadership and education regionally, is helping to close the #skillsgap and widen access to #talent. Another reminder of the importance of #reskilling and #upskilling 🦓

Hi LinkedIn network, We've been busy lately helping a number of clients with their capability, skills and learning requirements. In fact, we recently passed a significant milestone for Mind The Gap | Better Working World without acknowledging the feat. Starting, growing and winning business is never easy and despite the personal and professional challenges and significant risks along the way including navigating unique COVID and economic climates, we're immensely proud to achieve our 5-year anniversary. Of course, our continued success could not have been possible without our loyal and trusted clients as well as our agile and highly experienced team and partners. So, we wanted to take this opportunity to pause and say THANK YOU for your continued partnership in helping us grow together to create a better life for a better working world.  Delivering tangible results requires authenticity, curiosity, excellence and persistence. Just some of the values selected by our clients to describe their experience working with our team. Feedback is a gift, and we are thrilled to reach the professional services top quartile with a 5-year average overall Net Promoter Score (NPS) of  73. Our success is directly correlated with our clients' success, and we are eternally grateful by continuing to help elevate customer, business and employee outcomes. For those who may be interested in what has been keeping us busy, a brief summary of some of our recent projects are below: Learning Design and Delivery  1. Capability uplift program on Sustainability (eLearning and instructor-led) for an international infrastructure and building organisation. 2. Customised learning modules on Information Classification and Data Protection as well as Market Sensitive Information for a State-owned statutory corporation. 3. Facilitation of an enterprise-wide Bullying, Harassment and Discrimination program for a government agency.  Leadership and Team Development  4. High Performance Teams modules on Self-Awareness, Psychological Safety, Building Trust Under Pressure and Managing Conflict Effectively for a number of leading national professional services organisations. Capability and Skills Benchmarking 5. Learning and Career Pathway design for an international telecommunications provider. 6. Competency Management System and Learning Experiences design for a NSW government statutory agency.    Thrilled to see the impact we continue to have on improving retention, attrition and employee engagement results with our clients from our continued partnerships. Please visit www.mindthe-gap.com for further information about how we can be of service to you and your organisation. John Holland WaterNSW Australian Institute of Company Directors Piper Alderman Transport for NSW Leah Seymour Tania Yates Bern Blake George Tsitsis David Stockler Suzi Kuti Benjamin Arabin Jason Alexander Daniella Zuvela Kristyn Carter Sam Banzi Mandy Makhlouf Michael Hooper Patrick Campbell Dani Guest

📣 Insights from the Disability Employment Australia People and Culture Forum Today, I had the privilege of attending the Disability Employment Australia People and Culture Forum where Parkhouse Bell Australia delivered the results from a recent survey of Middle Managers in Employment Services . The discussions were insightful, shedding light on some critical trends and opportunities in our field: Turnover Rates on the Rise: Both involuntary and voluntary turnover rates continue to remain high (over 40%). This highlights the need for strategies to enhance employee retention and engagement. Leadership Gaps: A significant number of middle managers are promoted from front-line positions without formal leadership training. This gap underscores the importance of equipping new leaders with the skills they need to succeed. Focus on Training and Development: Middle managers identify training and professional development for their front-line teams as crucial for increasing job outcomes for clients. Investing in our teams is investing in our clients' success. Value of Micro-Credentials: Micro-credentials are recognised as valuable tools for upskilling both middle managers and front-line workers. These credentials can provide targeted, practical knowledge to enhance performance and career growth. The forum was a reminder of the dynamic nature of our work and the continuous need for growth and adaptation. Thank you Disability Employment Australia, Helen McAnally and James Weait FIEP for providing a forum to discuss and strategise as a sector. Let's continue to support and develop our teams to better serve our clients and communities. 💡 Call to Action: At Bounce Global, our programs are designed to support leaders and front-line staff in developing crucial communication skills using evidence based coaching frameworks. These programs have shown impressive results, with some organisations recording over 90% retention of staff who have completed our Job Coach Certification program. Explore our programs at www.bounceglobal.net and see how we can help your team thrive. #Bounceglobal #Coachingskillsforleaders #jobcoachcertification #DisabilityEmployment #PeopleAndCulture #ProfessionalDevelopment #Leadership #MicroCredentials #EmployeeEngagement #JobOutcomes #ContinuousImprovement   

Impressive insights, Kelly Mason FIEP Reflecting on the last decade, I've witnessed firsthand the profound impact of effective training and coaching on staff alignment with business values, real-time resilience building, enhanced client connection, and the cultivation of trust and collaboration through the development of soft skills. A 40% staff turnover is a significant concern, underscoring the importance of investing in your team as a strategic investment in the success of your organisation. #InvestInYourTeam #StaffDevelopment #coaching

🌟 We're  honoured to partner with  InterContinental Sanctuary Cove Resort in fostering an inclusive work environment. Brayden and Noah’s stories illuminate the profound impact of embracing diversity and offering inclusion opportunities. These are narratives of growth, resilience and the enduring effect that partnership and support can have on shaping meaningful careers. #EmpowermentAndInclusion #HospitalitySuccess #EmpowerWorkplaces #EmpowerLives #InclusionHiringPractice #DisabilityEmployment #Empowerment #Equality #5YearAnniversary  #PrestigeEmploymentSolutions 

The mission of the PA Consulting Foundation is to develop and inspire people to be the innovators and leaders of tomorrow - and in this video I think you can see it happening in real time!

Being featured in an article is a new experience for me, and it's truly an honor. Overcoming discouragement from teachers who doubted my potential without a university degree motivated me to prove them wrong. Post high school, I ventured into diverse fields, learning more from my experiences than traditional schooling. My journey led me to employment services, where I aim to guide others let down by mainstream education or lacking career direction. I hope my story inspires, check out the linked article for more details on what I do.

*Loved* chairing Learning and Work Institute's Employment and Skills Summit, where we convened a broad range of speakers & organisations to look at employment support. What struck me is that there’s no shortage of ideas, evidence as to what works, and a huge amount of willing across sectors to make the whole system work better for people & the economy. Making progress can be complicated & have many barriers along the way. But in a changing world it feels like we need to embrace and ride with that complexity, and keep collaborating across sectors and system, to make sure we can achieve our shared goals. It’s too important not to. There’s just so much to pick up on. 💬 A keynote address from Naomi Clayton, Deputy Director L&W covered the latest #LabourMarket analysis and, crucially, the implications for policy on #employment, #benefits & economic growth. 💬 We then did a deep dive on employment support, what’s working, who's it reaching, and where the support is just not as effective as it should be. Thanks to Samantha Avanzo Windett L&W, Elizabeth Taylor Employment Related Services Association (ERSA), Barry Fletcher Youth Futures Foundation, David Finch The Health Foundation, Nic Witton-Dowd Greater Manchester Combined Authority for excellent debate. 💬 Our next panel looked at job quality. Surely supporting people into not just any job but a good job & promoting better work should be a priority? Thanks to Naomi Clayton L&W, Ian Caplan Department for Work and Pensions (DWP), Anna Ambrose WorkWhile, Ashwin Kumar The Manchester Metropolitan University, Ola Kolade Business in the Community for covering these crucial issues. 💬 And then our 3 breakouts: o  Achieving better outcomes for young people (Sam Avanzo-Windett L&W, Chris Goulden & Jess Evans YFF, Sonal Shenai Impetus - Backing the best, Olly Newton Edge Foundation) o  Supporting labour market participation through essential skills (Alexander Stevenson L&W, Jo Pownall Clarion Housing Group, Josh Smith Ufi VocTech Trust, Sean Lewis Sunderland City Council) o  Supporting people with health conditions into employment (Jill Rutter L&W, Julie Bailie Centre for Mental Health, Richard Clifton, Shaw Trust, Jess Elmore L&W, John Hall West Midlands Combined Authority)   All of today’s sessions have been recorded & will be available on our website soon. Thank you again to our sponsors – Clarion Housing Group Youth Futures Foundation Edge Foundation City & Guilds. #EmpSkills23 #conference #event #economy #work #jobs #BackToWork #AutumnStatement #Skills #YoungPeople #YouthEmployment https://lnkd.in/eAMSHpUa

WFH Rights: 5 days in-office employer is successful A pregnant manager's request to work remotely one day a week due to nausea was denied by her employer, Melbourne Apprenticeship Group (MAG). She resigned and claimed unfair dismissal. The Fair Work Commission ruled in favour of MAG, finding: ➡ Clear company policy: The employer had a clear policy against remote work, consistently applied. ➡ Job requirements: The employee's role involved in-person training & collaboration, making remote work unsuitable. ➡ No forced resignation: While the decision may have been "uncaring," it wasn't intended to force her resignation. ➡ Other options: The employee had other options, such as waiting until maternity leave or taking other forms of leave. ➡ Ultimately, her decision to resign was her own choice. There is likely more to come in this space... Link to decision: https://lnkd.in/gGTAD37C

Hello Mr. Venkatesalu P & N. Chandrasekaran This is to inform you that i went to one of your store in Airia mall Gurgaon where i met Mr Mohit (the so called Manager) and Mr Kundan Singh where i asked them that this is my birthday month and why you guys have been mention my wife’s wrong date of birth , first of all they asked show me the proof and all and when i said dare you ask me this, then they replied we need to have a proof and all. I simply asked them when you approach customer to start membership why don’t you take a proof that time so later they were mentioning this is a system glitch and we will write a email and check but if it get resolved also still you can use it from next year. Kundan was saying something and Mr Mohit was saying something else. They should need a proper training specially to Mr Mohit, he does not even know how TO TALK TO THE CUSTOMER. Such an TERRIBLE EXPERIENCE. Being such a reputed brand with such an HORRIBLE STAFF. When i said if your relative would have been there at my place what you would have done, they replied FOR THEM WE ARE HERE SO YOU NEED NOT TO WORRY. I asked i would like to speak to store manager Mr Mishra, they said he is not available they went to the metro where no signals so i cant contact them too. Then later i gave one of my known number then they checked and replied “ ok sir on this you can renew membership and after 24 you get your billed done later they took money from my card and after that they were showing tantrum, called that people and check for discount and all. Even though they have taken the money from my card. WHY DID YOU TOOK MONEY FROM MY CARD WITHOUT MENTIONING ALL THIS?? Such a scam they guys are running. In the end Mr Mohit said sir i am sorry i will pay from my pocket and all. Mr Kundan said sir as per your request in two days it will changed later Mr Mohit came in and said Kundan are you sure. Mr Mohit wanted me to pay extra as he does not want to help customer at all. So being a privilege customer to westside is a huge mistake as people working with westside aria mall specially Mr Mohit and Kundan Singh. They do not have a courtesy to talk to a customer. PFA THE BILL FOR YOUR REFERENCE. Because of all this crap i end up paying Rs 2000 extra and the time they guys has wasted. These kind of people can only ruins company image nothing else. This is strange how come you guys hire such people. DONT YOU HAVE SUCH PARAMETERS OR QUALITY CHECKS!! 2000rs is nothing for a brand but for someone it is an HARD EARNED MONEY. INSTEAD OF 8000rs, i ended up paying 10,001 because of such unprofessional people (Mr Mohit- So called Manager). I seriously do not understand why you being such a big brand not taking proof at the time of enrollment into membership then why you dare asked me at the time of redemption of birthday discount. Rest you can continue with your scam games with the customers. I WILL MAKE SURE TO BOYCOTT WESTSIDE WITH ALL MY NEAR AND DEAR ONES. Regards, DK