London Borough of Barking and Dagenham’s Post

Our housing company B&D Reside's new digital repairs and maintenance model sees results. Through a new pilot in partnership with EVO, currently 380 homes are able to log housing and repairs issues via an app. At the push of a button residents can kick-start the repairs process and track the status. With a 96% first-time fix rate success in the pilot scheme and a 6-day repairs resolution time – down from 28 days-plus, it’s a sure step in the right direction. Find out more 👇🏾 https://orlo.uk/w8WsW

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