How are you preparing?
I spent some time early in my career scheduling pharmacists. It was a challenging job. Every Monday, my colleague, Walt, and I would touch base to look at the next week of scheduling we would have to solve. "It's never been this bad, has it?" was said pretty much every week. The year was 2003.
The more things change, the more they stay the same.
During that time, in addition to my dispensing duties, I was also doing my "best" to keep pharmacies open in the midst of a significant pharmacist shortage. I was woefully underprepared for that job. What I have learned in the many years since is that my ability to lead and influence people was quite limited. At the time, I thought this was just the way things were. What I did not know was that I could deliberately and intentionally improve my skills to lead and influence people.
Where I stand today, I believe the most important skills anyone can learn are around influence and leadership. It doesn't matter the industry.
The reality is that there will ALWAYS be another challenge coming. Some situation where you may say, "It's never been this bad before."
I do not know what or when your next challenge will surface. In anticipation of that day, what are you doing to prepare? How are you growing and refining your ability to lead and influence people?
Believe me, when that day comes, you will be so glad you did!
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Grocery Clerk/Wine Steward at Kroger
1moIt's so great when you get to know your customers and have earned their trust, respect and gratitude. Keep on doing what you are doing, bringing to life Every Customer, Every Time.