"Generative AI often produces responses that seem believable but aren't always accurate. Deploying valuable generative AI is complex and faces significant challenges." - David Schreffler, Managing Director, International Markets, Kore.ai at ET NOW CX Summit 2024. David’s insights at the summit underscore the intricate balance of innovation and accuracy in AI deployment. Tackling these challenges is crucial for unlocking AI's potential in transforming CX. The future of CX hinges on harnessing AI’s power to not only streamline operations but also to provide genuinely valuable and precise interactions, anywhere anytime. As businesses strive to implement AI solutions, understanding these nuances is key to driving meaningful outcomes. Stay in touch with us to see how the advancements in AI are shaping the next generation of customer interactions! Want to discuss your CX challenges with us? Schedule a meeting now: https://lnkd.in/g9Q-kMW7 #GenerativeAI #CustomerExperience #ConversationalAI #CX #ETNowCXSummit2024 #AI #Innovation #TechInnovation #BusinessGrowth Neil Barman Abhijit Mhetre Akarsh Venugopal Rohit Koul Sanjay Patil Sohang Mathur Nisha Mansharamani Jayant Buran Abhinav Mishra Prima Dinesh Bhukya Mohan Kulkarni Ashutosh Sharma Sathish Kumar R Neeru Bhatt ET Edge
"Generative AI often produces responses that seem believable but aren't always accurate. Deploying valuable generative AI is complex and faces significant challenges." - David Schreffler, Managing Director, International Markets, Kore.ai at the 5th Edition of Salesforce presents ET NOW CX Summit 2024. Know more: https://lnkd.in/ddx7K-77 #ETNOWCXSUMMIT2024 #CXSummit2024 #CustomerExperience #CXTransformation #CustomerCentricity #InnovationInCX #DigitalExperience #LeadershipInCX #CustomerJourneyMapping
