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According to Gartner's Digital Workplace maturity research, 25% of organizations still have limited insight on their digital workplace operations and 58% have the basics covered but are still in reactive mode. With many organizations now looking to automation to improve digital workplace operational efficiency, measuring and reporting become a critical element of IT success. To help define those metrics that matter we have identified 13 crucial KPIs that you need to track that will help you understand the efficiency, experience, and success of your digital workplace maturity journey. Read the article to understand the KPIs that matter: https://hubs.ly/Q02ChdZz0

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