Journal of Service Management Research’s Post

Can #services be used to achieve sustainable and sufficient outcomes? Although those concepts might not seem closely related at first sight, #SMR author Felix Zechiel suggests otherwise. In his latest publication, the author proposes an extension of the “services for sufficiency" framework. Service offerings can contribute to #sustainability through decreasing overconsumption of resource-intensive material goods. To understand how exactly this works, two sets of categories are integrated into the framework: 1) Different #sufficiency categories and 2) key categories for service offerings for sufficiency. By exploring how businesses can utilize services for sufficiency, Mr. Zechiel provides a starting point for business model development and adds to the discussion on sustainability within service research. Read the article here: https://lnkd.in/eCiJkbtm   Editorial Board: Christiane Hipp, Martin Matzner, Marion Büttgen, Andreas Eggert, Heiner Evanschitzky, Jens HogreveHelmut Krcmar, Joachim Hueffmeier Nomos Verlagsgesellschaft

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