Optimism is a recurring theme in Deloitte’s new Chief Strategy Officer survey ( https://deloi.tt/3X7404x )—a welcomed perspective in a world filled with uncertainty. As strategy leaders look to the future, I am especially pleased to see a significant increase in the planned investment in #AI, #data, and ecosystem business models. Big shifts are happening in the number of organizations investing in these areas to drive future performance and growth:
📈88% are planning to invest in AI, up 63% from last year’s report
📈96% are planning to invest in data, up 35%
📈60% are planning to invest ecosystem business models, up 28%
CSOs are overwhelmingly aligned on the organizational benefits anticipated for their AI investments: 80% indicate efficiency and productivity is a leading benefit with the top use cases of automation, optimization, and customer service.
It’s thrilling to see this sense of optimism reflected as organizations employ emerging technologies to help build competitive advantage. Thank you Kristen Stuart, Nick Jameson, Gagan Chawla, and Andrew Blau for these insights into the mind of the #CSO.
Good examples and point of view here.