J.D. Power Utilities Intelligence’s Post

Did you know about the age differences in tap water drinking habits? Water utilities that prioritize communicating their drinking water's safety can see higher overall satisfaction! One of my favorite parts of the job is learning insights like this while we put together marketing pieces.

Are you ready for the J.D. Power 2024 U.S. Water Utility Residential Customer Satisfaction Study results? This comprehensive study measures satisfaction among residential customers of 90 water utilities across the country, focusing on utilities that serve a population of at least 400,000 people. The study examines customer satisfaction across six core dimensions: - Quality and Reliability of Water Service - Pricing and Value - Water Conservation Programs - Billing and Payment Experience - Communications from the Utility - Customer Service 📅 Stay informed and mark your calendars for May 2, when the results will be released! Discover which water utilities will shine as top performers in their respective region and size category. Learn more about the study: https://hubs.la/Q02vsf5Q0 #Utilities #CustomerSatisfaction #Residents #Residential

Are you ready for the J.D. Power 2024 U.S. Water Utility Residential Customer Satisfaction Study results? This comprehensive study measures satisfaction among residential customers of 90 water utilities across the country, focusing on utilities that serve a population of at least 400,000 people. The study examines customer satisfaction across six core dimensions: - Quality and Reliability of Water Service - Pricing and Value - Water Conservation Programs - Billing and Payment Experience - Communications from the Utility - Customer Service 📅 Stay informed and mark your calendars for May 2, when the results will be released! Discover which water utilities will shine as top performers in their respective region and size category. Learn more about the study:

Learn more about how Ranck Plumbing, Heating, AC & Excavation scored big cost savings, while dramatically improving service and customer satisfaction with its hosted phone system from Grudi in our recent case study.

Plumbing issues can happen to both homes and businesses, causing disruptions and inconveniences. However, in a commercial setting, the impact can be even more significant, affecting both business operations and customer satisfaction. At Hickman Solutions, we understand the specific challenges of commercial plumbing and are fully equipped to handle them efficiently and effectively. #hickmanplumbing #localplumber #tulsaplumbing #tulsa #emergencyplumber #plumbingrepairs #plumbingleaks #commercialplumbing

As we enter the heating season, we believe that a well-prepared business can make all the difference in customer satisfaction. Here's what we remind our customers of heading into the heating season: 🔥 First Fills of the Season: We prioritize timely oil deliveries, ensuring our customers' tanks are filled before the chill sets in. 🔧 Heating System Tune-Ups: Performing thorough tune-ups that catch issues before they become major problems save us on emergency calls at the peak of the season and build lasting trust with our customers. 🛤️ Smooth Pathways for Seamless Operations: We emphasize the importance of clear driveways and walkways. It's a simple yet effective strategy that streamlines deliveries and makes for smoother operation. #FallHVACPrep #HomeComfort #HVACMaintenance #RFOHL

💧 What are the top 5 challenges water utilities face and how can they be solved? In an article, we explore how innovative solutions can address pain points like operational visibility, leak management, pressure control, energy efficiency and ensuring customer satisfaction. ✅ Discover actionable insights to optimize water utility operations and conserve precious resources. 🔍 Read the full article here: https://lnkd.in/dE9Txde2  #WaterUtilities #WaterSolutions #WaterManagement 

Quick Guide to Finding a Reliable Residential House Cleaning Service https://lnkd.in/gjVHT8sK Ensure reliability in a residential house cleaning service by checking customer reviews, company reputation, and service offerings before making a decision.