J.D. Power’s Post

🛜 Great news for wireless providers: satisfaction with digital support channels is on the rise, as customers using websites or apps are encountering fewer challenges when resolving issues. Will satisfaction continue to climb? Find out on Aug. 1 when we announce results of the J.D. Power 2024 U.S. Wireless Customer Care Study—Volume 2. 📩 Contact our TMT team to learn more about wireless!

🚀 Delivered accelerating revenue growth and continued strong EBITDA growth 🚀 Added record fiber broadband customers while growing ARPU 🚀 Set new industry standard with Net Promoter Score six times higher than closest cable competitor 🚀 Raised the low end of Adjusted EBITDA guidance following strong first half performance

Over the course of three years, fixed wireless access became the internet connection that 7.9 million people prefer. Read more via Fierce Wireless https://ow.ly/wkO250RyWtR #FixedWirelessAccess #InternetConnection #WirelessInternet #BroadbandAccess #DigitalInclusion #ConnectivityMatters #TechInnovation #DigitalTransformation #InternetForAll

For Operators, stellar Wi-Fi is more than just a connection; it's the key to unlocking a treasure chest of benefits, ensuring maximum wireless broadband throughput. Picture this: • enhanced customer loyalty and extended customer lifetimes, • significant reductions in customer care costs, and • the birth of new revenue streams. • all while securing that competitive edge that sets them apart in the crowded market.   Our support services are the missing piece for operators ready to transform their Wi-Fi from good to great, ensuring that every subscriber interaction is seamless, satisfying, and superior.   Dive deeper into why operators are choosing us for support during the different stages of their Wi-Fi journey: https://lnkd.in/eAtYvuqA #WiFi #Quality

We talk about the Broadvoice Difference, but what exactly is it? It describes what sets us apart from the thousands of telecommunications providers in the industry, especially when it comes to our commitment to our customers. But find out what the full Broadvoice Difference is here 👇

We talk about the Broadvoice Difference, but what exactly is it? It describes what sets us apart from the thousands of telecommunications providers in the industry, especially when it comes to our commitment to our customers. But find out what the full Broadvoice Difference is here 👇

We talk about the Broadvoice Difference, but what exactly is it? It describes what sets us apart from the thousands of telecommunications providers in the industry, especially when it comes to our commitment to our customers. But find out what the full Broadvoice Difference is here 👇

We talk about the Broadvoice Difference, but what exactly is it? It describes what sets us apart from the thousands of telecommunications providers in the industry, especially when it comes to our commitment to our customers. But find out what the full Broadvoice Difference is here 👇

We talk about the Broadvoice Difference, but what exactly is it? It describes what sets us apart from the thousands of telecommunications providers in the industry, especially when it comes to our commitment to our customers. But find out what the full Broadvoice Difference is here 👇

We talk about the Broadvoice Difference, but what exactly is it? It describes what sets us apart from the thousands of telecommunications providers in the industry, especially when it comes to our commitment to our customers. But find out what the full Broadvoice Difference is here 👇