J.D. Power’s Post

✈️ New travel stats: Are high prices giving travelers the summer blues? Despite a slowdown in travel price inflation, travelers are still finding ways to save money this summer. Want the latest travel trends? Reach out for more valuable insights: https://hubs.la/Q02Fh9n-0 #Travel #SummerTravel #Summer #Traveling

Rising insurance rates are the fastest growing part of inflation in the United States. So, how can carriers and their agents mitigate the effect of rising rates on customer satisfaction and retention? Join Michael Vermillion and Stephen J. Crewdson, CPCU as they explore strategies for tackling this issue: https://hubs.la/Q02DWLxR0 #insuranceagents #agenttraining #agentsatisfaction #customersatisfaction #insurance #insuranceplans #webinar

🛜 Younger generations, especially Gen Z, have high expectations for their wireless networks. They spend, on average, five times more time on their devices daily compared to Pre-Boomers, emphasizing the need for fast and reliable networks. 💭 Want more insights into wireless networks? Visit: https://hubs.la/Q02DWMyk0 👉 Join us on July 18 for the results of the J.D. Power 2024 U.S. Wireless Network Quality Study—Volume 2. #GenZ #WirelessNetworks #Wifi #Internet #Telecom #Wireless

As electric vehicles grow in popularity, consumers are increasingly interested in used EVs as a cost-effective entry point. However, apprehensions about battery health and longevity remain significant barriers. According to David Sargent, vp and head of connected vehicle practice at J.D. Power, a robust battery health certification process could be the key to overcoming these concerns. An overwhelming majority of consumers find a battery health check essential when considering a used EV. With potential buyers worried about battery degradation and brand perceptions influencing their decisions, a trusted, independent certification can provide the reassurance needed to make informed purchases. By leveraging comprehensive data and advanced algorithms, companies like J.D. Power and Motorq Inc. are paving the way for more transparent and reliable assessments of EV battery health. This not only boosts consumer confidence but also enhances the market value of used EVs. Read more at Automotive News about how EV battery certification can transform the market and provide peace of mind to consumers in David Sargent's insightful commentary: https://hubs.la/Q02FH5Vp0 #ElectricVehicles #EVBattery #Sustainability #AutomotiveInnovation #JDPower #ConsumerTrust #EVMarket #UsedEVs

What goes into the perfect hotel experience? The J.D. Power North America Hotel Guest Satisfaction Index Study goes beyond the ordinary to measure guest satisfaction with every aspect of the experience, from pre-stay communication to check-out. Join our complimentary results webinar on July 17 for a high-level overview of the 2024 results: https://hubs.la/Q02Fg2Fw0 #Hotel #Hotels #Travel #Hospitality #CustomerSatisfaction

✈️ What transforms a routine airport check-in into a stellar experience? Today's ideal airport check-in is all about seamless self-service. Travelers crave control over their luggage, ensuring it’s securely deposited without a hitch. This hands-on experience is convenient and significantly boosts overall airport satisfaction. ➡️ Discover more about what passengers truly desire by joining the J.D. Power 2024 North America Airport Satisfaction Study Results Webinar on Sept. 18. Register now: https://hubs.la/Q02DWFlv0 #Airports #Airport #Luggage #LuggageCheck #CustomerSatisfaction #Webinar #Traveling #Travel

Physical stores still lead in home appliance sales, as most customers prefer to see, touch and experience appliances in person before buying. 📩 Get in touch to gain more insights. ➡️ Don't miss our announcement of the J.D. Power 2024 U.S. Appliance Satisfaction Study results on July 18. #Appliances #Retail #Home #HomeRetail #ApplianceStores

“Consumers are generally most satisfied with the buy-now-pay-later plans offered by their credit card insurers,” says Miles Tullo, managing director of banking and payments at J.D. Power. But the market remains fluid, with experiences varying significantly between brands. Learn more from NBC News: https://hubs.la/Q02F3S0Z0 #BuyNowPayLater #Financing #Loans #Banking #BNPL #PersonalFinance #CreditCards

The Big Three American automakers fared well in the J.D. Power 2024 U.S. Initial Quality Study. This year marks the first time the study included franchise dealership repair visits alongside Voice of the Customer data, resulting in a more comprehensive metric. Learn more from USA TODAY: https://hubs.la/Q02DW7X60 #Auto #Automotive #AutoIndustry #AutomotiveIndustry #Cars #Automakers #AmericanCars #Dealerships

Welcome to the drought: Off-lease vehicles are drying up! Starting next month and for most of the next two years, lease returns will plummet. According to Tyson Jominy, VP of data and analytics at J.D. Power, the supply of used vehicles won't recover until the end of the decade, as fewer leases in recent years mean fewer vehicles returning. ➡️ Find out what caused this leasing decline and what it means for the industry: https://hubs.la/Q02DV2gm0 #Cars #Auto #Automotive #AutoIndustry #AutomotiveIndustry #Leasing #CarLease