Join Our Team! We are currently recruiting for the following positions: · Helpdesk Operative · PPM Team Lead If you want to find out more information and to apply for this role, please click here 👇 https://lnkd.in/eN49eRPJ #recruitment #hiring #newjob
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Unlock the Power of Efficiency with Outsourced Helpdesk Support! Are you still managing your IT helpdesk in-house? It’s time to streamline your operations and boost productivity by outsourcing your Level 1/Level 2 helpdesk support! Here’s why: • Round-the-clock support ensures your business stays online, no matter the time zone. • Save up to 50% on operational costs by eliminating the need for in-house IT teams. • Easily scale your support team as your business grows without the headache of recruitment and training. • Let the experts handle your IT issues while you focus on what really matters—growing your business! • Gain immediate access to certified IT professionals who can resolve issues faster and more efficiently. 📞 1-970-315-3000 🌐 www.atzittechnocrats.com 📧 [email protected] #HelpdeskSupport #OutsourcedHelpdesk #TechSupportSolutions #ITHelpdesk #SupportOutsourcing #ManagedITServices #OutsourcedSupport #RemoteHelpdesk #HelpdeskServices #CustomerSupport #TechnicalSupport #24x7Support #BusinessSupport #ServiceDesk #ITSupportTeam #HelpdeskExperts #SupportSolutions #TechAssistance
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Network Administrator | Network Technician | Desktop Technician | Tier 2 Support | Diploma in Computer Systems Technician | CyberSecurity Enthusiast
💻 Top Stressors IT Service Desk Technicians Face Every Day 😅 Working on the IT service desk can be incredibly rewarding, but it’s also one of the most demanding roles in the tech world. Here are the top stressors we tackle on a daily basis: 🔹 High Call Volume: Handling multiple tickets and calls back-to-back with little downtime can make the day feel like a whirlwind. Balancing speed and quality in responses is a constant challenge. 🔹 Urgent Requests: Everyone’s problem feels like an emergency, and prioritizing critical issues without causing frustration is a fine line to walk. It’s all about keeping things running smoothly while managing expectations. 🔹 End-User Frustration: Explaining technical solutions to non-technical users is a skill on its own, especially when emotions run high. Staying patient and calm while de-escalating frustration is a daily necessity. 🔹 Unpredictable Issues: No matter how prepared you are, unexpected problems will arise. From network outages to software failures, the need to adapt and troubleshoot on the fly is never-ending. 🔹 Working Under Pressure: From tight deadlines to SLA commitments, IT service desk technicians are constantly under pressure to resolve issues quickly while minimizing downtime. Despite the stress, the satisfaction of helping users and keeping systems running smoothly makes it all worth it. 💪 For all my fellow IT service desk pros out there—what do you find most challenging? Let’s share our experiences! #ITSupport #ServiceDeskLife #TechStress #ProblemSolving #CustomerService #TechIndustry
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🔧 Excited to leverage my 5 years of dedicated experience in IT service management and system administration! 🖥️ Proven track record in providing top-notch support at the service desk and expertly managing systems to ensure optimal performance. Ready to bring my technical expertise, problem-solving skills, and commitment to excellence to a new opportunity in Service Desk or System Administration. Let's connect and explore how I can contribute to your team's success! #ITProfessional #SystemAdmin #ServiceDesk #TechExpertise 💼🚀
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Helpdesk turnover is a significant challenge in the IT support industry. On average, service desk agents stay in their roles for just 2.5 years, with an annual turnover rate close to 40%. This high turnover leads to loss of valuable knowledge and expertise and costs American companies about $12,000 to replace a single helpdesk agent. Strategies to Improve Employee Retention Employee retention in helpdesk roles can be improved by addressing several key factors: Compensation and Benefits: Ensure competitive pay and benefits to keep employees satisfied. Work-Life Balance: Promote a healthy work-life balance to prevent burnout. Career Advancement: Provide clear growth opportunities and professional development paths. Effective Management: Cultivate strong leadership and a positive workplace culture. Adequate Training: Offer comprehensive training and skill development to enhance job satisfaction. Supportive Culture: Build a supportive and inclusive company culture. Proper Job Fit: Ensure alignment between job expectations and actual responsibilities. Tools and Resources: Provide up-to-date and efficient tools to reduce frustration. Why Helpdesk Managers Should Partner with 7N At 7N, we specialize in providing high-quality candidates tailored to meet your unique needs. By partnering with us, Helpdesk Managers can: Access a pool of top-tier helpdesk professionals. Benefit from flexible staffing solutions to manage peak times or explore hybrid models. Reduce ticket wait times and boost overall user satisfaction. Rely on our expertise in hiring for Emotional Intelligence (EQ), comprehensive training programs, and empowering recognition systems. Why Helpdesk Professionals Should Work with 7N Helpdesk professionals looking for their next opportunity should consider 7N because: We prioritize matching you with roles that fit your skills and career goals. We provide extensive training and development to set you up for success. We support a positive work environment where your contributions are recognized and valued. Let’s discuss how 7N can support your helpdesk operations or help you find your next opportunity. Reach out to me at [email protected]. #ITSupport #HelpDesk #EmployeeRetention #Outsourcing #CustomerService #TechSupport #7N
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📢 Honing clear and concise communication skills is paramount as a help desk analyst in IT Support. 🎯 Clear and efficient communication with non-technical stakeholders is crucial for promptly resolving issues and nurturing positive relationships. ✅ By highlighting the direct impact of the issue on your stakeholders' productivity or workflow is key. Emphasising how resolving these issues benefits the stakeholder can motivate their cooperation in finding a solution. ⭐ Senior Consultant Jasmin Dearing highlights this crucial tip in her latest blog, sharing insights to ensure smooth sailing in your next stakeholder interaction. 🔥 Catch the rest of Jasmin's hot tips in the link below! #ITsupport #helpdesk #communicationSskills
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For those in Oman
Hello Connections!! We are hiring Digital L2 Support Engineer #Onsite #Muscat #Oman Experience: 5 Yrs Work Location: Muscat, Oman (Onsite) Notice Period: Max 30 Days Skills Required: • Experience on Html, CSS, JavaScript, React Js, Openshift, Jenkins and java • Understanding of CI/ CD process. • Flexible work in 24*7 support role • Understanding of incident & problem management areas. • Prior experience of troubleshooting and configuration management. Relevant candidates can share resume to [email protected] References will be appreciated.
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Finally, a way to get rid of those pesky admin tasks! Delegate to a skilled offshore admin team and take back your time. Contact me to know more: 📧: [email protected] 📞: 0203 519 7097 #administrativeassistant #administrativework #officelife #productivity #efficiency #organization #workflow #offshorevirtualassistant #virtualassistant #delegate #outsourcing #businessgrowth #timemanagement #emailmanagement #datamanagement #socialmediamanagement #customercare #Admin #Adminduty #Timesavings
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In some helpdesk jobs. You may do repetitive tasks. #itsupport #itservices #itsupportservices #itsupportspecialist #desktopsupportengineer #desktopsupport #desktopengineer #systemadministration #systemadministrator #systemsengineering #servicedesk #servicedeskengineer #careeradvice #careerdevelopment
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What does Efficiency mean? Efficiency means getting the work done as quickly as possibly, as accurately as possible, increasing productivity and of course, savings in your back pocket. That's what the Team of Efficiency is all about. #EfficiencyBackOfficeServices #backoffice #efficiency #costeffective #reliable #customizedsolutions #admin #fibrebuild #administrativesolutions #Fibreadministration #Telecomfibre #backofficesolutions #connectivity #efficiencymatters
🤔 Why Efficiency? Think Efficient 💪 , Think Quality 👌 , Think Productivity ✍ · Clients Can Focus On Core Tasks That Impact Their Business · Fully Managed Admin Team That Offers Scalability · Access To Skilled Resources That Are Deadline and Target Driven · Dedicated Account Manager · No Lengthy Contracts · No Asset Or Workstation Requirements · Project Adaptation To Suit The Client’s Unique Requirements ⬆ All these services for under £10 an Hour ⬆ Chat with us and find out more about what we do, how we do it and how we can help you efficiently! 🗨 [email protected] 44 7425522761 www.efficiencybos.com #EfficiencyBackOfficeServices #BackOffice #Efficiency #CostEffective #Reliable #CustomizedSolutions #admin #Fibrebuild #administrativesolutions #FiberAdministration #TelecomFiber #BackOfficeServices #Connectivity #EfficiencyMatters
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