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We're thrilled to announce that our Search team has been accepted to present their groundbreaking research at the prestigious ACM KDD Conference in Barcelona this August — one of the premier international forums for data science, machine learning, big data, and artificial intelligence research and applications. Their paper "Mitigating Pooling Bias in E-commerce Search via False Negative Estimation" introduces an innovative approach called Bias-mitigating Hard Negative Sampling (BHNS). This method significantly enhances the relevance of search results by reducing errors during data training, which is crucial for improving user experience and boosting business outcomes. See you in Barcelona! #Research #Ecommerce #DataScience #ArtificialIntelligence

KDD 2024 - ACM KDD 2024

KDD 2024 - ACM KDD 2024

https://kdd2024.kdd.org

so in the last almost 3 1/2 hours, I drove a Menlo Park and to San Jose 26.5 miles stopping at several Costco’s, several sprouts, several Safeway and past about 30 other source. Other than Lowe’s $20 batch there was a eight dollar, nine dollar, $10, $11, $13 one of those were given to me after I pass the mountain 2 miles. I’m sitting at sprouts and can’t get anything. why you ask well because of all the people using the bots. So if you don’t open things up so that we can actually see the batches then don’t expect them to get done. Don’t expect them done done well or on time. Because you guys don’t seem to understand is what these bots can do and how much these groups don’t give a care about anybody but the cells. so if you want the batches done instead of asking us, if we recommend people which means you’re looking for new people because you have not done. Concept why don’t you just show us the batches of telling us to go to recommended areas because I can guarantee you the 99.9% of the time there’s nothing therebecause they are holding them while they are doing their batches and they get them when they get them.

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so I don’t know if I’m being ignored or people are not understanding this, but why not opening up the proximity you were preventing those people that are not using bottom multiple phones I’ve seen batches. Having the screen that tells us where to go isn’t helpful sometimes they have a good directions, and if you choose the directions just as well where you were at. Until you do something about the people using the box you need to open up the proximity so that we can actually see bashes. Because his to the certain stores isn’t helping because we don’t see the batches we go there we don’t see the batches but if you open up proximity, we may be able to see batches that we normally wouldn’t see.people are cheating. Unless of course you were rewarding them.

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did you ever think of having your software New Year’s your IT people teach the system to not worry so much about the timing of the batches and start recognizing when people are not picking up batches. Like when you stack them to the point where even at Walmart, the amount of heavy items you havewould take up almost the whole shopping cart and that doesn’t even count the rest of the stuff you need to fit in there, especially if you have it with three customers. Because when people aren’t picking it up, the timing goes way off to start off with.

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so not that I only get shafted out of seeing eight dashes at sprouts this morning. I had a stretch of 45 minutes with a few that I did get were ridiculously unbalanced. But then the Costco drop was at least 15 bashes in here I did not get to see. All I got to see is the one I take because it’s got a long distance and a ridiculously unbalanced 19.5 mile free customer to store one for $35. Did I mention the batches that I did not choose from. That equals about 22 so far and figuring out at least 30 bucks per that’s what they do. So $660 plus that I didn’t get a chance at. And this is a daily occurrence. This is why I am on here all the time. I just wanted to be fair. I want the same opportunity as everybody else.

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I haven’t had a picture of the receipt problem in eons. All the sudden I have four with threats that I’m going to be deactivated. Considering it was the last four maybe isn’t issue with your system and not me. You might want to check on that. and second of all, don’t threaten to deactivate me over pictures of receipts when I can just as well send them to you if there is a problem with your system when you have people out there thousands upon thousands of users. Don’t threaten to deactivate your good shoppers or you’re going to end up with no customers because all you have left are the crap shoppers that don’t give a care they know how to work the system.

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so yet again, the cheaters with the bots in the multiple phones, they left me with one choice of a Costco order. A $30 trip all going on almost 13 miles. I don’t think that the trip supposed to be used for long-distance ones the triples should you use for maybe three for those ordering five items are less which this one had but I also think that it should be for customers close to the store, not 13 miles away. You really have to take care of three customers. You shouldn’t have to be driving across town as well. Issue is every Costco Costco’s every Costco. I either get the low totem on the pole bash or no batch at all. It is wrong and this is every day. Also be in the fact that I’m sitting in the spot with Walmart I should be able to get ones from there too but again the only one I got to see from there was a double store and I got them while I was trying to figure out what and where it was going

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to me, it makes more sense just to show the bashes opening up the perimeter so that we can see more batches. By asking people to go to particular store if we hit in the wrong store or if everybody decides to go and they all go in the wrong direction to the wrong store and you get a whole bunch of people who showed up for one batch and nobody hitting towards the other stores. So why not just open it up so that we can see the batch. Since the people using the pots and such get to see batches as far out as they would like to, wouldn’t be nice for the rest of us who aren’t cheating to be able to see something just even 3 miles away from us..

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Check out more on the Search Team’s journey and findings here: https://arxiv.org/pdf/2311.06444. And if you'd like to join the Instacart Search team, we're hiring ML Engineers! Head over to our Careers page to learn more.

since the people using the bottom of my area seem to think it’s OK to give me all the apartment ones with heavy and alcohol. Why don’t you have every order that way they have less batches to pick from. And then have you support people keep an eye out on people that are canceling off apartment and tell them, well you can but you’re gonna have to take a cancellation for it. Because you really should have people checking out all the cancellations of customers off of bigger batches. I can tell you that happening in my area and I would imagine in other areas as well, that has the same problem with these groups.

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if someone and start car can honestly tell me there are no Costco orders anymore. There are over $22 except for the ones with an excess of 15 miles then I’ll quit complaining about those. But I very much doubt that. And I’m not just talking one or two I’m talking in the majority of the Costco’s in the South Bay. because we all know that is bull. And we all know why. Because during the drop those of us that don’t have the pot don’t get to see anything better than a $22 batch unless in excess of 50 miles and then we’re lucky if it’s in the 26 or $28 range. As I know not all things, but if Instacart was doing their job, then at least we would fairly distribute the batches instead of letting the people with the bots and multiple phones take all the good batches

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