Earlier this month during CCW in Las Vegas, ibex hosted an exclusive dinner at Bouchon for CX Leaders. Among our esteemed guests, we had the pleasure of hosting several of ibex's CX Leadership Award winners! The dinner was buzzing with talk of innovation, AI, and the future of CX strategies. We are grateful to our guests for bringing their insights and expertise to the table and sparking new ideas and conversation! 👀 Check out the highlights from the event here! We can't wait to host our next CX Leaders Dinner in a city near you! Stay tuned for updates. #CX #CXLeaders #Leadership #CustomerExperience #BPO #Networking Jason Entwistle Matthew Dolkart Roger Brewer Stacie Parrish Darrell A. Allen N. Adam Seede Ashleigh Hill David Bartsch
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Glad to have been honored with the CX Leader Award at the 2024 World CX Summit hosted by Trescon Ring #WorldCXSummit #DigitalTransformation #CustomerExperience #Innovation #Leadership #customerservice #CX #customerjourney #customerengagement #customerinteraction #customercare #customerrelationships #customersatisfaction #cxstrategy #CustomerRetention #UserEngagement #BFSI #digitaltransformation #Fintech
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👀 Have you seen the content rich agenda for CX Leaders Advance? Our experienced speakers set the stage in each session and then CX leaders unite to share ideas for pressing topics head-on! Claim your seat 🪑: https://lnkd.in/eN_RVuU6 👈 #spreadtheword #CXPA #CCXP #CX #CustomerExperience #CXstrategy #strategy #successmindset #strategicthinking #strategicplanning #CXLeaders #leadership #CXO #CCO #CXinsights
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👀 Attention all CX leaders! Have you seen these hot topics on the agenda? 🔥 Don't miss out on the 2024 CX Leaders Advance conference where you'll explore intriguing sessions addressing daily challenges. Secure your seat 🪑 👉 https://lnkd.in/eN_RVuU6 #spreadtheword #CXPA #CCXP #CX #CustomerExperience #CXstrategy #strategy #successmindset #strategicthinking #strategicplanning #CXLeaders #leadership #CXO #CCO #CXinsights
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Good stuff. Anyone know the difference between #horizontalAI vs #verticalAI? Kenneth Tuchman will walk you thru it in this edition of the Customer Strategist Journal along with insights of his 40 years ago!
CX pioneer, Ken Tuchman, reflects on his 40 years at the helm of the company he started and industry he helped pioneer, and muses on the future of both | READ NOW https://lnkd.in/e3bJfNE7 #ttec #customerexperience #cx #leader #leadership #customerexperiencemanagement #customerstrategistjournal
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👀 Attention all CX leaders! Have you seen these hot topics on the agenda? 🔥 Don't miss out on the 2024 CX Leaders Advance conference where you'll explore intriguing sessions addressing daily challenges. Secure your seat 🪑 👉 https://lnkd.in/eN_RVuU6 #spreadtheword #CXPA #CCXP #CX #CustomerExperience #CXstrategy #strategy #successmindset #strategicthinking #strategicplanning #CXLeaders #leadership #CXO #CCO #CXinsights
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👀 Attention all CX leaders! Have you seen these hot topics on the agenda? 🔥 Don't miss out on the 2024 CX Leaders Advance conference where you'll explore intriguing sessions addressing daily challenges. Secure your seat 🪑 👉 https://lnkd.in/eN_RVuU6 #spreadtheword #CXPA #CCXP #CX #CustomerExperience #CXstrategy #strategy #successmindset #strategicthinking #strategicplanning #CXLeaders #leadership #CXO #CCO #CXinsights
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Creating a Service or Customer-Centric Culture starts from the leadership team! If you're a leader seeking an exciting starting point or if your fellow leaders could use some guidance, consider joining Leonie Williams 💛 for our 'Infusing CX & Culture' session. This session is all about sparking a conversation on the crucial role of leadership, what aspects to prioritise, and offering practical ways to get going. To get involved, simply click on the registration link in the comments section. Also have a look at the latest MEASURE UP article on leadership on our website https://lnkd.in/enXxQr8X
Supporting Leaders to Strategically Build Customer-Centric Culture for Business Growth. Founder, Business Mentor, #14 CXM Professional, CX Consultant, Customer Culture Transformation Expert.
Join me for 'Infusing CX & Culture' next week! For just 30 minutes, we'll discuss "How to get" Senior Leader Buy In, Accountability & Tone from the top". Click the registration link in the comments to sign up and be a part of future weekly themes that supercharge your customer-centric mojo! Our 12-block framework lays down the foundation for an enduring customer-focused culture, paving the way for business growth and incredible results! I hope to see you there! Leonie #customercentric #customerculture #serviceculture #leadership #buyin #customerexperience
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Rarely do you have the chance to connect with and learn from so many industry leaders at once. Register today to attend the CIO100 Symposium & Awards, and participate in this exciting Leadership Masterclass. #techleaders #itleaders
Join us at The CIO100 Symposium & Awards, August 14-16 at the Terranea Resort in Rancho Palos Verdes, California and participate in a Leadership Masterclass with Dan Roberts, CEO at Ouellette & Associates Consulting, Inc., Rob Carter, CIO with FedEx, Shelia Anderson, CIO with Aflac, Sven G., CTO with Mattel, Inc., Anu Khare, CIO with Oshkosh Corporation, Ghada Ijam, CIO with Federal Reserve System, Cisco Sanchez, CIO with Qualcomm Gain new strategies and explore topics including how to determine your most important customer experiences, balancing innovation and risk, developing the future-ready workforce, unlocking business value and much more! Register your team today: https://bit.ly/3Mx14dc and connect with like-minded executives in California this August! #CIO100 #techconference #digitalbusiness #itconference #leadership Foundry
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Supporting Leaders to Strategically Build Customer-Centric Culture for Business Growth. Founder, Business Mentor, #14 CXM Professional, CX Consultant, Customer Culture Transformation Expert.
Join me for 'Infusing CX & Culture' next week! For just 30 minutes, we'll discuss "How to get" Senior Leader Buy In, Accountability & Tone from the top". Click the registration link in the comments to sign up and be a part of future weekly themes that supercharge your customer-centric mojo! Our 12-block framework lays down the foundation for an enduring customer-focused culture, paving the way for business growth and incredible results! I hope to see you there! Leonie #customercentric #customerculture #serviceculture #leadership #buyin #customerexperience
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Such an awesome night celebrating these amazing CX Leaders!