Holman’s Post

🚘🔍 #Quickreaction: Elevating Customer Experience in Automotive Services In a transformative era for car dealerships, the debate is hot: Which service format reigns supreme for customer satisfaction? With the industry at a crossroads, this question sheds light on evolving customer expectations and operational agility. It's not just about convenience anymore; it's about crafting unforgettable experiences. 📊 Automotive Leaders: Which service model do you believe sets the bar for excellence? Share your perspective and let's navigate the future of automotive services together.

Let us guess what's on your business Christmas list this year...🤔 🎁 Reduced fleet operating costs? 🎁 Improved driver retention? 🎁 Enhanced customer satisfaction? 🎁 Better driver safety? With Solera SmartDrive all your wishes can come true. 🪄 Our best-in-class safety programmes transform fleet performance with analytics and transportation intelligence that improves safety and unlocks new opportunities for operational efficiency. #SmartDrive #SoleraFleetSolutions #FleetPerformance

We're Reputation award winners for 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 - helping customers on their automotive journey 🥳 It's always great to win awards. But to win them for helping our customers through their new/used car journey and knowing that we're providing one of the very best customer service experiences in the industry just hits differently. We're nothing without our customers and we're thrilled at the feedback! Here's to more awards before the years out 🥂 Full report in the comments ⤵️ #CustomerService #AwardWinning

We could not agree more! Customers who have a positive experience will not only come back, they will also tell their friends. This will lead to increased sales and revenue. CX has a significant impact on a company's bottom line. #CX #CustomerExperience #CXmatters #RealityBasedGroup #WeMeasureCX #CXexperts

Deliver Excellence with TMS! Tackle the Vehicle Routing Problem effortlessly! Harness the power of technology to calculate optimal routes for each vehicle, ensuring efficient deliveries, reduced fuel consumption, and enhanced customer satisfaction. It’s not just about reaching destinations; it’s about delivering excellence! #VehicleRouting #OptimalRoutes #DeliveryEfficiency #TechInLogistics

Impressive but not quite. How many car owners were surveyed for each brand? Is this an equal evaluation? If you read the entire report Rivian does not top any of the specific categories like comfort, driving, cabin storage, etc. It interesting how the attention is pointed to areas of the article that places Rivian in a good light.

Did you know that last-mile delivery processes can account for up to 53% of shipping costs? Poorly optimized routes are a significant contributor to this expense. But there's a solution: smart route planning. By optimizing vehicle capacity, avoiding road delays, and monitoring driver availability, businesses can significantly cut costs and maximize profits. Moreover, improved customer communication through automated updates and performance monitoring ensures high customer satisfaction and successful deliveries. Embrace the future of delivery with smart route planning. #CostSaving #CustomerSatisfaction #SmartLogistics

Presenting about customer centricity which really matters for both Renault trucks and Volvo Trucks and for the whole Volvo organisation as we value the "customer success" a lot .. Some glimpses of today's workshop ..#wearevolvogroup #renaulttrucks

🚘 #Quickreaction: Navigating the maze of measuring utilization in vehicle pickup & delivery services presents a novel challenge. 📊 For dealership managers, this question isn't just operational; it's strategic, impacting customer satisfaction & operational efficiency. Automotive industry leaders, how do you ensure your services aren't just available but actively utilized and aligned with market demand? Your strategies are invaluable. 👥 Connect & share your insights or strategies here. Let's drive the future of automotive services together. #AutomotiveInnovation #ServiceExcellence