In today's business environment, fostering a strong and trusting relationship between the IT function and other business units is crucial. However, in HPA Senior Advisor Bob Kaplan's experience, dysfunctional relationships between IT and senior business unit leaders can be common and detrimental to the organization as a whole. In our latest blog, Bob discusses why these groups need to overcome this divide and outlines some strategies to build collaborative working relationships and thriving organizations. #IT #technology #strategy #relationships #communication #consulting
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🚀 Empowering IT Leadership with Assessments: Assessments are the preparation for an Audit For an IT Director, navigating the complexities of our environments is a daily challenge. As IT Directors, our mission is not only to ensure operational efficiency but also to drive strategic value through technology. Today, I'm sharing insights on how leveraging Assessments has revolutionized the way we optimize our IT landscapes. 🔍 Comprehensive Assessments Made Simple Assessments stand out as a pivotal step for conducting thorough overview of IT environments. A comprehensive dashboard of an Assessment tool offers a bird's-eye view, enabling us to pinpoint inefficiencies, manage assets more effectively, and enhance security posture with ease. Here’s how it can elevate your strategy: Streamlined Processes: Automate routine assessments, across customers and across tenants, freeing up valuable time for strategic initiatives. Proactive Management: Utilize predictive analytics to anticipate issues before they escalate, ensuring business continuity. Enhanced Collaboration: Foster a collaborative culture by providing stakeholders with transparent access to performance metrics and reports. 💡 Strategic Alignment and Value Creation Integrating Assessments into our practice has not only optimized our operations but also aligned IT initiatives with broader business goals. By leveraging the Assessment tool's insights, we can make informed decisions that drive growth, enhance customer satisfaction, and create tangible value for our stakeholders. 🌐 Embrace the Future of IT Management For fellow IT Directors seeking to transform their processes and drive strategic value, a tool for Assessments presents a compelling solution. Its ability to provide deep insights and facilitate informed decision-making is unparalleled. I encourage you to explore how Assessments can be integrated into your IT strategy, marking a significant step towards achieving operational excellence and strategic impact. As we continue to navigate the ever-evolving tech landscape, sharing knowledge and experiences enriches our collective journey towards innovation and excellence. Let's embrace the tools and practices that propel us forward. Which tool/tools do you use for your assessments? #ITLeadership #Assessments #TechnologyManagement #StrategicInnovation #OperationalExcellence
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Are Your Processes Built for Your Strategic Growth Goals? Achieving operational excellence is a central ambition for many organizations, yet reaching this pinnacle is not merely about setting goals—it's fundamentally about the meticulous design and diligent implementation of processes that clear the path toward these objectives. Consider operational goals as the destination on your organization's roadmap. Without a reliable vehicle—a seamlessly operating machine of efficient processes—those goals might as well be mirages on the horizon. A methodical approach is key to assessing the current health of your processes and then reengineering them to ensure every facet of your organization is not only aligned with but actively propelling your business towards its strategic goals. To ensure your processes are not just meeting but exceeding your strategic goals, consider these critical steps: ▶️ Assess Current Processes: Dive deep into your existing workflows to identify areas needing streamlining or enhancement. ▶️ Benchmark and Establish Metrics: Set clear, actionable metrics that align with your strategic vision to effectively measure progress. ▶️ Understanding Customer Requirements: Explore your customers' needs to guarantee your processes fulfill their expectations. ▶️ Voice of Business Feedback: Elicit feedback from all organizational levels to gauge the impact of current processes and unearth opportunities for improvement. ▶️Leadership's commitment: Fostering a culture where every employee actively engages in enhancing and growing the business is vital. If you think your processes are not adequately driving the growth goals set, it may be time to undertake a transformative redesign process. This endeavor goes beyond mere incremental changes; it's about comprehensively overhauling your operations to achieve significant improvements in a short timeframe. At Hallett Enterprise, we excel in transforming operational challenges into opportunities for operational excellence. Our "non-traditional" consultants are ready to partner side by side with your experts to steer your organization through a strategic process redesign that aligns with your lofty goals. Don't let process inadequacies deter your progress or hindering you to meet your strategic objectives in 2024! If you have been nodding in agreement while reading this post and what to connect for an exploratory discussion: 1️⃣ Contact us here on LinkedIn or 2️⃣ Check out out our website (link in the comments) to understand what we mean by "non-traditional consultants", how we can best support your to solve your most complex challenges and to contact us to schedule a call. #operationalexcellence #businesstransformation #redesign #performancemetrics #vsm
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Digital transformation is not just a buzzword. It's a necessity in the ever-changing digital landscape. Every leader must strive to make their business transformation initiatives successful. Along the journey, organizations must stay agile, foster adaptability, and embrace an iterative approach. Discover more about digital transformation here: #digitaltransformation #adaptability
Council Post: 20 Essential Steps For A Seamless Business Digital Transformation
forbes.com
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Are you planning to introduce new technology at your service organization in 2024? In this blog from our ServiceExperts™ series, Jim Bohn, Ph.D highlights the 12 risks leaders should avoid during planning and implementation, plus clear action items to ensure success. #digitaltransformation #newtechnology #serviceexperts https://lnkd.in/e9i2N2kb
Managing the Risks of Technology Introductions by James Bohn, Ph.D | Service Council ServiceExperts™ Series
https://servicecouncil.com
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Streamlining your organizational structure can be a game-changer. Good governance is the backbone of any successful organization, and it's no different when it comes to planning and executing organizational events or meetings. 🏢 A solid governance structure ensures clarity of purpose, defines roles, and establishes a clear decision-making process. It helps in setting the right expectations for attendees and sets the frequency of meetings/events. Here’s a sample blueprint you can follow in enhancing communication, clarity, and productivity in your organization. 📈 Weekly Trading Review: Vital for monitoring progress across new business ventures, cross-sales, and retention strategies. Exec Leader Team Leaders come together to dissect the wins, losses, saves, and pipeline, shaping a dynamic Gap Plan. ✅ Frequency: Weekly 🛠️ Monthly Business Review: A strategic deep dive led by a diverse team including Exec Leader, Team Leaders, Finance, Marketing, & Specialists. The focus? Setting directions, reviewing customer satisfaction, transformation plans, and marketing campaigns. Frequency: Monthly 🔑 Key Account Business Review: Execs and Account Leads gauge 'key' accounts, assessing opportunities & threats and aligning initiatives for sustained performance. Frequency: Monthly 💼 Key Deal Review: An in-depth evaluation ensuring each key account is on track. Critiques are matched with action plans. Frequency: Ad Hoc 💰 Pricing Board Meetings: The nexus of strategy and finance, where pricing gets the green light. This board oversees the Opportunity win strategy and formulates a solid commercial plan. Frequency: Ad Hoc 🚀 All Team Off-Site: The grand event for inspiration and education. Exec Leadership, the CEO, and guest speakers join forces for an immersive experience, from campaign unveilings to recognition and team building. Frequency: Quarterly 🌐 The success of these events relies on a few critical factors: 1. Igniting passion with purposeful engagement. 2. Positive cultural reinforcement and exemplary leadership engagement. 3. Reducing admin overhead and focusing on what's measurable and impactful. 4. Eliminating redundant conversations, using CRM as our single source of truth. 🚨 Impact & urgency are driven by: - Blending the internal operations with the customer-focused reality. - Leadership's daily commitment and inquiry. - Elevating weekly conversations across all levels. - Clarity in customer prioritisation and allowing task cessation where necessary. - Celebrating even the smallest of victories, for they pave the way to grand triumphs. This structure creates a clear communication hierarchy, ensuring that all levels of the organization are informed and engaged to ensure excellence and accountability. #Governance #BusinessReview #StrategicPlanning #Governance #OrganizationalStructure #EffectiveMeetings
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I help people design and implement organizations that drive employee engagement and business results | Align Structure and Strategy | Organizational Design | Engaged Employees
Here's the next in our ongoing series "Organizations that Work". If your business could benefit from increased reliability and velocity, have a look! And be sure to let us know what you think! And of course, "Like"!
Organization velocity and reliability are outcomes of organization design aligned to strategy. They are not dependent on having superstars who can break log jams in the business, because strategic organization design eliminates those logjams and enables all leaders and employees to fully contribute to the success of the organization. In last week’s blog on Organizations that Work, we discussed the case for strategic organization design and set the stage for its process while focusing on role authority and accountability. This week we will discuss how strategic organization design supports reliable performance and business velocity. Together, we’ll chart a course toward a more efficient, effective, and resilient organization – one that works for everyone. Read part five of Organizations that Work now: https://lnkd.in/efRaNZfN #OrganizationDesign #WorkSystems #StrategicReview #ManagementConsulting #Organizationsthatwork
Reliable Performance and Business Velocity • Core International | Organization Design Consultants
https://coreinternational.com
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There is an undeniable importance to transparent communication when driving product success. Here, we present item five of our Success Model. Highlights: We have observed that the efficacy of engagements often hinges on the Reactive to Proactive Spectrum. When individuals are proactive, they foster transparency and initiate conversations. Conversely, those who are reactive are inclined to withhold information and obscure the facts. While fear or other concerns might prompt some to adopt a predominantly reactive stance, we've noted that organizations reduce stress and better manage responses to anxiety by proactively sharing information. How to Use This Information: Assessment: Start by gauging where your organization currently lands on this spectrum. Being candid in this evaluation is crucial. Strategic Planning: To shift towards a more proactive approach, utilize the descriptors as benchmarks. Please keep in mind the existing gaps and plan for ongoing improvement. Engage & Share: Disseminate this infographic among your teams. Facilitating discussions around its content can catalyze betterment. Recognizing the 'what' and the 'why' behind decisions paves the way for a collaborative atmosphere. Continuous Improvement: Communication strategies must remain dynamic. Please make it a practice to review this infographic and recalibrate your position periodically. To instigate change, comprehension is the first step. You can use this infographic as a foundation to nurture a more transparent, informed, and collaborative organization. Together, let's transform our visions into tangible outcomes. 5/12 #SuccessModel #outsourcing Previous 4/12 -- https://lnkd.in/gzhhNpJ6
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Organization velocity and reliability are outcomes of organization design aligned to strategy. They are not dependent on having superstars who can break log jams in the business, because strategic organization design eliminates those logjams and enables all leaders and employees to fully contribute to the success of the organization. In last week’s blog on Organizations that Work, we discussed the case for strategic organization design and set the stage for its process while focusing on role authority and accountability. This week we will discuss how strategic organization design supports reliable performance and business velocity. Together, we’ll chart a course toward a more efficient, effective, and resilient organization – one that works for everyone. Read part five of Organizations that Work now: https://lnkd.in/efRaNZfN #OrganizationDesign #WorkSystems #StrategicReview #ManagementConsulting #Organizationsthatwork
Reliable Performance and Business Velocity • Core International | Organization Design Consultants
https://coreinternational.com
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Chief Information Officers (CIOs) are evolving beyond traditional roles, becoming orchestrators-in-chief within their organisations. Some are using that insight to take on a more strategic role. Check out these six steps to get started - via CIO Online. #cios #strategymanagement #orchestratorinchief
CIOs have unique insight into everything that happens in a company. But how can they use that unique vantage point to shape strategy for their organisation? Check out CIO Online's six steps to get started 👉 https://bit.ly/3uIQEAX #cios #strategymanagement #orchestratorinchief
The CIO's new role: Orchestrator-in-chief
cio.com
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Wise words from HPA Senior Advisor Bob Kaplan. His experience as a former CEO, CIO, and longtime management consultant gives him a unique perspective and POV.