Heidi Schalk’s Post

Transcript

Hi, Happy Valentine's Day and welcome to 10 Minutes to win it. Who has it been? Quite the last, I don't know, 10 Minutes trying to get on here. But there is a reason that I wasn't able to connect for a little bit. But I'm here, so let me let Becky know here because she's been checking on me. She's messaging me. I can't find you Makeup. I'm a little late. So yeah, it's been it's been an interesting morning. But first, before I dive into that happy Valentine's Day. I hope you're having an amazing beautiful day so far. Filled with lots of love. And I hope you have the most incredible day going forward. Filled with joy, love and all the things, all amazingness for you today. And I don't know if I'm live inside of Instagram because somehow. Oh, there it is. Yes. I don't know if I'm live. It doesn't. I don't know that I am. If I can't, Oh well, It's just not working today, but that's OK. Welcome Happy Valentine's Day. Welcome to 10 minutes to win it. So this morning I am a little behind. It's not ten AM like I normally do but I stopped at Starbucks this morning for to grab something quick to eat in a in a drink and they are slammed. Y'all so. Everybody must be buying Starbucks for their loved ones or or maybe people in their office or something because even the lady in the in the window, she was like I didn't even have to pay. She's she, she, I went to pay her and she's like I wanted to pay with cash. And she said unfortunately I didn't have a small bill and she was like giving smaller and I said no and she's like don't worry about it. I'm like I can give you a card and she's like, no, no, don't worry about it. They're they are just slammed. So I receive the free Starbucks today, which I'm really excited about. But if you want, if you're like in the mood for a snack, maybe not hit up Starbucks just now because they are running behind and I'm sure if it's like that where I am, it's probably like that where y'all are too. So are you interested in knowing the three words not to say, not to say, great to see you, Becky. Thank you for joining me. So there are three little words that we do not want to say. So for those of you who do sales calls, enrollment calls, when you're connecting with your, your potential clients inside of your business. There are three words that we don't wanna say when we first get on the call with them. I don't even know that you ever wanna say it on the sales call. You could say it later. But these three words is what you do not want to say when you start off because it can put you into a you, it can take you in down a rabbit hole depending on what the response is. And those 3 words are how are you, how are you? And it's it's the first thing we want to say because we're so used to saying that when we meet people is how are you. But we don't want to be saying these on a sales. Well, because if you have somebody on the other line on the other end, whether it's Zoom or on a phone call, depending on how they actually are, they just might tell you. And if it's not, if they're not in a really great space mentally or they're going through some stuff and they share that with you, it's now taking your call on a completely different down, a different Rd. completely different tangent that you won't be prepared to go down and you may not be prepared to be able to bring that. Called back to where you want it to be. So when you first start a sales call the for an enrollment call the first thing you want to be saying is really just laying it out like it's great to see you right. There's no response it's great to see you the if they do respond to that they're going to be like it's great to see you too or I'm excited to chat with you today. I'm excited to connect with you and learn more about you and where you are on your journey to getting better health or I'm excited to get to know you a little more and your. Business, what are the biggest challenges you're facing and where you wanna, where you want your business to go? And then you can lay out what that call, what your call is going to look like. So it's really important to remove those 3 words from your sales call, from your enrollment calls because like I said, it could take you down a road that you're not prepared to go down. The majority of people will say, I'm great, thank you, how are you? However, you will get some people that don't, and you won't be able that that's going to be a really hard, it's going to be really hard to navigate. Yourself out of that if you say those 3 words. So my suggestion is it's great to see you if you're on Zoom, it's great to talk with you or connect with you if you're on the phone. I'm really excited to to dive in with you today and learn more about you and XYZ, whether it's whatever their goals are, whatever the reason they're on this call with you, which is what you how you serve people. For me, it's I really want to get to know you and your business, the challenges you're facing right now and where you want this to go in the next six months to a year. Right. And for you, whatever it is, if you're in health and Wellness, then cater it to that. If you are more in the wealth space, financial space, cater to that. If you're in a relationship space, then cater it to that. But really kicking off the call, strong with it. It's great to, it's great to connect with you. It's great to see you. I'm looking forward to, you know, diving in with you today. We have in you know over the next 30 minutes or over the next 20 minutes. This is what I'm going to ask you some questions. So really laying out what your call is going to look like. So you're in control of the call. You don't. There's no opportunity for you to lose control because if the control goes to the other person on the other end, you've now, you've now you're going to have a hard time getting your footing back and regaining that control of the call. You want to be in control of the call because you want to guide the call to where you want it to be. And the goal of this call or this connection is to determine if this person is a fit to be working with you and your program or not, right. It's for you both to have clarity you to get. Clarity on whether this person is a right fit to be working with you inside of your program or not. If they're fit, then you get to make your offer. If they're not a fit, then you get to give them a step that they can take or refer them out. You always want to be serving, so making sure that you're you're you're solving a problem for them in some way, that's the goal of the call. They get to get something by coming on this call with you and that is either an invitation to work further work with you so that they can get the result that they're looking for. Or it's the next step for them if you're not a fit, if you guys are not a fit to work together. So next step for them or it's a referral out if you know somebody that can better serve them. But really guiding them on this call by asking deep questions, getting connected with them and letting them know like all over the next 20 minutes, over the next 30 minutes I'm going to be asking you some questions so I can have some get clarity on what your, what your, what your biggest struggle is right now or. Challenges right now and see how I can support you in getting the result that you're looking for and you want to be asking questions around what is their challenge. Have some other questions how they how they try to solve this problem before, that's good. A great question to give you clarity on how they have they put effort into this before right. Have they invested in trying to move this through this problem. It will also give you clarity on great well what what worked for you when you were. When you did, you know we're working on this before or have you worked with somebody already on trying to get your, the result you're looking for? And that'll let you know if they are an investor, if there's someone who invests in their solutions. And also what worked for them inside of working with someone or inside of whatever they did in order to move through this problem and what didn't work because then that gives you the opportunity to be able to fill that gap when you're making the offer to work with them. OK. So we're not going to dive into the whole call today. But I do want or objections, but I did want to share with you. So when you have sales calls or enrollment calls today, avoid those first three. Those first three words, if you say them, if you ask that question then just go with it. But try to remove that from your from your the beginning of the sales call. So if you need to even put a sticky up by saying do not say or actually if you do put a sticky up, it says do not say, chances are you're going to say that. So put a sticky up with how you want to. Open the call that will better support you. That way you're not accidentally saying how are you, Which is what we all want to go to, especially when we're learning to take that piece out. So I hope this supports you today. Have an amazing Valentine's Day. Have an amazing day. Wishing you again a day. Yes, Becky. Yes, you would. I I've, I've done it so many times I've done it and that was one of the people like the biggest gold I received when I was going through sales training. Is that those remove those 3 words and it's easy to forget. So putting a sticky up until you get in the habit of removing those words is, is really helpful. So like I said, if you do most of the people will say fine, it's not, it's just not a strong opening. And there are people that if they are having, if they're going through something and they're going through a rough day, they may just spill it all out for you. And like I said, you're going to go down a rabbit hole that you're going to have a really hard time navigating and pull yourself out of. So have an amazing Valentine's everybody. I will see you tomorrow for another 10 minutes to win it. Ohh, this is our last day for enrollment into business in a box. So if you are a new entrepreneur and you're just getting started and you want to, you're looking for a community and for exact steps, taking all the guesswork out of building your business so you can build it faster. Especially if this is the side hustle for you and you're looking to get out of the 9:00 to 5:00 in into your business full time, then check out business in a Box at business. In a box academy.com this is where you'll find an amazing community of other entrepreneurs who are building their businesses. Also also eight weeks of live trainings and coaching to support you in creating your signature virtual events where you're going to be able to rinse and repeat this event consistently over every month over the year to be building your business and enrolling clients consistently. And we're going to walk you through our money system, which is the marketing. We're going to help you with all your marketing. Inside of your business, which includes your branding, also includes your messaging. Creating your irresistible, gotta have it offers so that when you make your offer, people are like a heck yes, I wanna work with you. Networking, growing your network so that you can get on, you can lever, you can leverage other people's audiences by getting on other people's stages and building that as relationships. So you can do that together. They can be on your stage and you can be on theirs and enrollment, taking the guesswork out of enrollment, making it easy. And taking out any uncomfortableness on your end of feeling salesy and slimy and really making it easy for your clients to say yes, to work with you. And then how to show up effectively authentically on camera and in your messaging and on social media. So that you're showing up authentically as you where you're pulling your ideal clients out in your audience, coming forward to wanting to work with you and knowing, liking and trusting you in that process. So we're going to work with you over through all of that over the next. Eight weeks. We're also going to be giving you the simple tech, so all the simplicities of building your e-mail campaign, how to set up your your e-mail marketing platform, how to create your opt in Page for your signature virtual event in any of your lead magnets that you're creating to grow your audience, your landing pages. We're going to show you how to do that too in this in the platform that we use. Also text messaging so you can build your text message SMS platform so you can send. Text messages, not only emails but also text messages to your audience that will increase your engagement and also increase your attendance to them showing up at your events. Also the platform what we use, the tech we use to schedule out our social media posts and how we can stream to multiple platforms at once and also how to build out your course easily and record your videos. So all of that tech work and we'll also push move you through canvas so you can easily create your graphics and templates. So we're going to be doing all of that over the next eight weeks inside business in a box. So go to businessinaboxacademy.com and you can we're running this Galentine special for Valentine's Day where you can actually share this with your business bestie for free. So you can bring them along for the ride. You can both split it to, you can split it and join together or you can gift it to them and have your business bestie join you inside. So I hope to see you there. Have an amazing Valentine's Day, everybody and I'll see you tomorrow for. 10 minutes to have an amazing day.