Tech for tech’s sake. That type of thinking just doesn’t work. It will only waste your money and your time. Selecting what tech you use should be simple: it should better your business. In hotels, that means enhancing guest experiences, reducing pressure on staff, and optimising revenue while minimising costs. When you’re reviewing your hotel’s tech stack (and, just like changing your smoke detectors or changing your toothbrush at home, a business review should be a regular occurrence!), consider: • What solution will make my hotel more money? • What can deliver me more – and happier – customers throughout the business? • What will make our operations more efficient? When was the last time you reviewed your hotel’s technology, ensuring it is not only fit for purpose but integrates with all the other essential systems you use?
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Guestline will be attending the 25th anniversary of Hospitality Exchange, promising an engaging and insightful experience focused on the key themes shaping the future of our industry. 🗓️ Date: 15th & 16th October 2024 📍 Location: Crowne Plaza Belfast Join us at the biggest conference for tourism and hospitality in Northern Ireland! Come along, connect with industry leaders, and explore the trends that will define the future of hospitality. We can't wait to see you there! Learn more below! #HospitalityExchange2024 #Guestline #HospitalityInnovation #Tourism #HotelTech Northern Ireland Hotels Federation Clio O'Gara Louise Law
The official 2024 Hospitality Exchange programme has now been revealed! 🤩 Our twenty-fifth anniversary will offer an engaging and insightful experience with a focus on the themes shaping the future of the industry. 🎟 Get your tickets and view the full programme at: https://lnkd.in/dHPqtzB #HE24 #NIHF #HospitalityExchange #SilverAnniversary
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Take your hotel operations to the next level with Guestline. Let us discover if the Guestline Platform could be the perfect fit for you. Arrange for a personalised proposal of the Platform with Payments below, and receive a £50 reward. Learn more in our latest Guestline What’s New newsletter: https://lnkd.in/eZFS8myT
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🚀 Mark Your Calendars! Guestline is Heading to the Independent Hotel Show London!🚀 We're gearing up to showcase our latest game-changing features, products, and updates—because at Guestline, innovation never sleeps! And here’s the big news: We're proud to be Gold Sponsors of the Innovation Stage on Day 1! 📅 Date: 15-16th October 2024 📍 Location: Olympia, London 🔍 Stand: 1320 We can't wait to see you all there and showcase our amazing platform Learn more: https://lnkd.in/ewr2gvEY The Access Group Access Hospitality
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What future trends are shaping boutique hotels? In advance of their conference in September, BLLA shared thoughts on key ways the industry is evolving and what consumers expect from hotel stays, including: • Eco-friendly practices move beyond what’s in the room. Hotels need to provide guests with authentic experiences which connect them to the hotel’s local area. This can be on-property or in partnership with local businesses. • Dare to be different. Art and design are great ways to personalise your property and create memorable moments for a guest. By using local artists and designers, hotels can further showcase your location’s culture. • Know your guests. Make business decisions – from décor to technology – with them in mind. Personalisation is more than a buzzword, but to connect with guests on an individual level, you need to understand them first. • Wellness is not as simple as ‘spa’. It incorporates a full spectrum of health and wellbeing – from yoga and meditation to diet and mindfulness. If you don’t have spa facilities, it’s a trend you can still tap into by utilising in-room amenities (such as a yoga mat) or hosting weekend workshops. • Be transparent, especially with pricing. Guests at all levels – from budget to luxury – want control over their spending, and the best way to help them do this is by being upfront and honest about costs such as resort or Wifi fees. What trends do you think represent the future of boutique hotels? Read more about BLLA's trends: https://lnkd.in/gmDqz6kG
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Simplify your HR processes with our all-in-one platform! Our solution includes everything from employment records and time off management to secure document storage—all in one place. 🚀 Ready to elevate your workforce management? Discover how Rotaready’s seamless integration with Guestline can transform the way you manage your team. 👉 Find out more: https://lnkd.in/eixNdVwu
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According to a report by SumUp and Hotel Owner, three in ten independent hoteliers expect their business to perform well, and 26% are “very confident” they will see significant growth over the coming year. Necessary costs such as rent, energy and stock remain the biggest factors influencing hotelier confidence, with 54% citing them as concerns, followed by cheap competition (42%) and the economy and inflation (35%). As a hotelier, what is your top business concern as we approach the final quarter of 2024? Take our poll below. Learn more here: https://lnkd.in/gqbJ43-f
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Myth Busted: It's Not Just About Expedia and Booking.com! MYTH: Only Expedia and Booking.com are worth using for bookings. Niche channels and Airbnb are just a novelty. FACT: Your target audience is more important than the booking source. To maximise revenue, it’s crucial to understand your most valuable guests and market to them across the right channels. By expanding beyond Expedia and Booking.com, hotels can capture untapped revenue. Platforms like Airbnb are gaining popularity, even among hotels, as they offer booking opportunities for a broader range of businesses. By aligning your brand with guests' specific interests and expectations, you not only attract the right guests but also build a loyal, returning customer base—ultimately reducing future sales costs. Learn more about Guestline DBM today! https://lnkd.in/eReRszPQ
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