We have been busy reflecting on what an amazing year 2023 was. We accomplished so much and will only continue to grow through 2024. Thank you to everyone who supported us in 2023. We look forward to another incredible year showing how amazing our hospitality community is. #hospitalityprofessionals #hospitalityindustry #hospitalityspotlight #networkconnections #guestexperience #hospitalitylife #hospitalitymanagement #hospitalityassociation #hospitalitycareers #leadershipdevelopment #leadershipskills
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At ALIS Summer Update, our President Dina Belon spoke on how Staypineapple Hotels Inc. is using our tech stack to enable our employees to deliver better experiences to our guests. Learn more about it in this article by Sean McCracken : https://lnkd.in/dpqXz2tj
We spy with our little eyes, Dina representing Staypineapple (look at those yellow shoes!) at ALIS Summer Update, hosted by The BHN Group. It was an honor for our President, Dina Belon, to share insights alongside esteemed industry leaders. A huge thank you to our fellow panelists: • Adrienne Andrews (fka Kautzman), Managing Director, JLL (Moderator) • Kurt Alexander, President, OMNI Hotels & Management • Larry Cuculic, President & CEO, BWH Group • Greg Friedman, CEO, Peachtree Group We are so grateful for opportunities such as this to engage in thoughtful discussions about the hospitality industry!
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Unlocking Success: As hoteliers, let's consider showcasing '12 Fail' to our teams. This movie's powerful message of resilience and triumph over challenges can motivate and inspire our employees to reach new heights in the dynamic hospitality industry. stepping stones for success! 🌟 #HospitalityMotivation #EmployeeInspiration #12thfail
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Last Week Today! If it's Friday, that means the newest edition of the Hospitality Headline will be coming out tomorrow! So here's last week's edition today, in case you missed it (the link to the newsletter is included in the comments section): "I Know It When I See It" As always, feedback is welcomed, appreciated and valued. It takes a village. Michael “schatzy” Schatzberg; Julia Suchocki; Julie Zucker; Cecelia Fowble; Noah Stern; Seth Temko; 🍔🍟🍕🎙 David "Rev" Ciancio #hospitality #hospitalitytechnology #hospitalitystrong
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President @ KPG Event Services, A Buzz Impressions Company | Director of Staffing @ Buzz Impressions
Hospitality is all about making a difference in people's lives by doing the small things with love. It's about sharing a moment and creating a connection through service. What you do matters, and why you do it matters even more! #hospitality #kpgevents #kpgstaffing #kpgservices #kpgeventservices #kpgeventstaffing #eventstaffing #kpgtalent #TeamKPG . @everyone
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Lead with kindness, listen with humility. In the heart of hospitality, it's not just about being in charge, it's about caring for those in your charge. #AD1Global #AD1Hospitality #LeadWithHeart #HospitalityLeadership
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This year is taking a different shape than years past and is being affected by several factors. Remington Hospitality President, W Chris Green, shares his thoughts as to why the Era of 'Returns' is over in the hospitality industry. Click the link below to read more about what's sure to cause a positive impact. https://bit.ly/3wowaxU #remingtonhospitality #roomtothrive #hospitalityindustry #groupbookings #foodandbeverage #hospitalityleadership
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Unlocking Potential Across Generations | Leadership & Customer Experience Expert | Transform Your Team & Elevate Customer Service | Book a Call!
💡 TIP 5: Be well-informed about school holiday events, special menus, or promotions you are offering. Also, be prepared to provide information about local events and activities in the wider community. This can improve the overall guest experience and assist them in planning their stay. An informed team member is a prepared team member. #hospitalityindustry #teamengagement #teammanagement #customerexperience #leadershipdevelopment
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Loyalty is definitely a hot topic within the hospitality industry right now, so we gathered some of the industry’s top operators to share their expertise on all things loyalty. Using insights revealed in our recent 𝗚𝗢 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆: 𝗧𝗵𝗲 𝗡𝗲𝘄 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗟𝗮𝗻𝗱𝘀𝗰𝗮𝗽𝗲 report, issues covered in our exclusive feature include... 1️⃣ Discounting discounts Mark Derry, Chairman, The Heartwood Collection 2️⃣ Focus on quality, not quantity Dan Brookman, CEO, Airship and Toggle 3️⃣ Cash-loaded loyalty James Nye, Managing Director, Anglian Country Inns 4️⃣ Personalisation is a must Anthony Pender CBII, Founder, Our Yummy Collection 5️⃣ It’s always been about consistency Ann Elliott, portfolio NED and Board Advisor ▶️ For all the insider info, head over to: https://lnkd.in/ebDRUj4K #ZonalUK #NewLoyaltyLandscape #Loyalty #HospitalityTech #ConsumerResearch #HospitalityExperiences #GoTechnology GO Technology report powered by CGA by NIQ
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🏆 Congratulations once again to Sun International! After they collected their well-deserved Intelligent Hospitality Implementation award, we sat down with their representative to find out how they were feeling. Throughout the coming weeks, we will be sharing the thoughts and feelings of all our well-deserved winners, so stay tuned. #IntelligentICTAwards #IntelligentICTAwardsAfrica
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🌱 Whereas millennials demand praise, iGeners want reassurance 🌱 A really interesting article and well worth the read. Thank you for writing it Sam Coulstock FIH MIEP. Really interesting research that I'll be looking into further for my workshops on colleague engagement. In a new generation that struggles more in social interactions and requires more support, it will require some innovative approaches to training and engagement of the next generation in a safe environment where mistakes are allowed to happen and support can be given so that their confidence can grow. #imin #ioh #learninganddevelopment #engagement
Institute of Hospitality members! Are you ready for another Fellows Broadsheet? We've just published a brand new Broadsheet for you on our website, written by our head of professional development, Sam Coulstock FIH, Sam writes about iGen in hospitality with 'Generation Game – Is hospitality ready for the next wave of talent?’ Follow the link below to access your copy https://lnkd.in/e54dvjcC #imin #IoH #FellowsBroadsheet #iGen #Hospitality #CPD
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Experienced Director of Operations | Leadership Development | Process Improvement Expert | Driver of High Performance
9moHappy New Year