FirstService Residential Nevada’s Post

Slow periods often precede busier times. Hiring a transaction coordinator during a slow phase allows you to prepare your business and processes for an upswing in transactions. When the market picks up, having a coordinator in place and the kinks worked out ensures you're ready to dazzle your clients and make those sales. #TransactionCoordinator #GARealEstate #SCRealEstate

2024 is your year to be a top producer. Hiring a Transaction Coordinator can help you grow your business. Here are some ways that hiring a Transaction Coordinator can Take Your Business to the next level. • Time Management- you’ll be free to take on more clients without sacrificing service. • Increased Revenue- Time is money!! And More satisfied clients leads to more profits. • Improvement in productivity- Delagating administrative tasks to a coordinator allows you to do what you do best… Sell homes. • Improved accuracy- Attention to detail helps to ensure your contracts are properly maintained. • Favorable customer experience - repeat and referral business is the vein of an agent’s business. Being able to give your clients the care and attention they deserve is what this business is ultimately about. Contact me to discuss how I can help you free up time and focus on growing your business. https://lnkd.in/gRgBTa26 #topproducer #topagent #realestategoals #transactioncoordinator #realestatetips #multistate

I'd like to share some thoughts on what a good customer service team should do when problems arise. This topic came to mind because of an issue I've experienced at my apartment recently. Since LinkedIn often discusses job-related topics and customer service is relevant to all jobs, I believe it's worth talking about. Recently, the weather in Toronto turned hot, and our management office had promised to switch the heating to AC by May 27. However, by May 29, my unit was still stuffy and hot, even with the thermostat set to 16°C. I emailed the management office to ask about the AC issue. Within 30 minutes, they sent an email to all tenants (not just me, but fortunately not on top of my email) explaining that the AC was still under maintenance. While the quick response might seem impressive, it didn't address me directly, suggesting that many tenants had the same question. This impersonal approach felt rude, much like asking a store representative a question and having them shout the answer to everyone without acknowledging you. The main problem here is that the management office didn't proactively report the issue. If the responsible party doesn't communicate problems, several issues arise: 1. Customers ask many questions because they are unaware of the problem, causing stress for frontline staff. 2. Customers may feel that management is hiding the truth, leading to a loss of trust and loyalty. Future issues will result in more unrest and harder-to-handle complaints, further burdening frontline staff. 3. Ultimately, customers may lose trust in the management and leave. To retain customers, management should proactively report issues. Yes, customers might be angry, but if you promise to follow up, some will appreciate your honesty and look forward to seeing the problem resolved. Effective problem-solving can increase customer loyalty and confidence in management's abilities. Perhaps the high demand for housing in Toronto makes this management office less concerned about customer feelings, knowing they can always find new tenants. As of now, my apartment's AC is still not fixed, and I hope it will be resolved by tomorrow (May 31). #CustomerService #CustomerExperience #PropertyManagement #ApartmentLiving #TorontoLife #CommunicationSkills #TenantSupport #ProactiveManagement #CustomerLoyalty #ProblemSolving #HotWeather #BuildingManagement #TorontoRealEstate #LinkedInCommunity #ProfessionalInsights #TenantExperience #CustomerCare #frontline

#hiring Community Manager at Osprey, Atlanta, United States, fulltime #jobs #jobseekers #careers #Atlantajobs #Georgiajobs #RealEstateProperty Apply: https://lnkd.in/ggW5aDuN Our Community Managers are smart, savvy team leaders with a passion for customer service and a strong business acumen. They are accountable for all aspects of their property's operations, including financial performance, resident satisfaction and retention, and developing an engaged and productive team. They monitor a wide array of performance metrics, implement strategies to meet operational and leasing goals, analyze and respond to changing market conditions, and identify areas for improvement. As a Community Manager, you will direct sales activities, leasing administration, and maintenance initiatives at your property, exemplifying Equity Residential's brand each and every day by thinking like an owner and ensuring that your team members have the resources they need to be successful while enjoying the ride.At Equity, being a manager is much more than sitting behind a desk directing others; we believe in leading by example and walking in the shoes of the people you manage. As a Community Manager, you will be out on the sales floor with your leasing team, inspecting the community with your maintenance professionals, and communicating and building rapport with your residents. You will be an expert on your community and submarket, including market conditions, competitor pricing, and new and pending lease-up developments. Overall, you are the business leader at your property; overseeing the entire operation including team performance and development, resident satisfaction, and financial success.WHO YOU AREA Leader. You will provide leadership and mentoring to your team, promoting a positive work environment that encourages collaboration and teamwork.A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.Organized and Accountable. You have exceptional time management abilities and are able to juggle the needs of changing priorities at the community while accomplishing objectives through training and motivating a high-performing team.Creative. You are an idea person and like coming up with smart solutions to new challenges.Levelheaded. You keep your cool during stressful situations and quickly find solutions.Flexible and Adaptable. You understand that the world does not exist through black and white lenses and embrace the opportunity to live in the gray. Confident and Decisive. You take initiative, trust your gut, and are not afraid to make a decision or deliver a difficult message.Motivated. You invest extra energy to reach your goals and help your team reach theirs.Solution-Oriented. You follow through on commitments, letting residen

Ever transitioned a property completely by yourself? 🤨⤵️ Today I get to say that I added that to my track record😮💨 After being on this assignment for the past 30 days, today I got to lock the doors and hand over the keys purely alone. And MAN did it feel good! While every property I’m called to has their own particular set of obstacles, it’s always rewarding getting to the finish line overcoming each and every one. When I accepted this assignment, this community had no manager, leasing agent, assistant manager, porter, or maintenance technician (thankfully we had a Supervisor!). So what does that mean? I immediately became it all! Within these last 30 days, I completely transformed this asset, increasing the leasing percentage, lowering delinquency more than 70%, and most importantly restoring this asset to the beautiful community that I knew it could be. How? Patience, dedication, persistence, and a bit of delusion 😂 I was always taught that if my last name is behind my work, I cannot do anything less than exceptional. Being able to uncover the spark in one of my employees eyes after them confiding in me with their struggles, was the most valuable part of this assignment for me. EVERYONE wants to be acknowledged for their hard work and told that they are important in some capacity. In what ways, as a leader, can you mold yourself to show up in the best way for the ones you’re leading? Stay committed! As my mother used to say, everything is temporary. So work your hardest while you can. After getting my final move in’s housed, last minute work orders addressed, invoices submitted, reports sent out, vendors contacted, I got to lock the office happy. Happy that I left something in a better condition than when I arrived. Remember, the hardest part of anything is the part we don’t know. You may never realize that you can transition a property single-handily if you never attempt it! Follow and connect with me to stay up to date within all things multifamily. Let’s win together!! 😁🙌🏽 #multifamily #apartmentliving #apartments #multifamilyrealestate #multifamilyhousing #propertymanager #propertymanagement #leasingmanager #leasingagent #leasingconsultant #salestips #leasingoffice #apartmentmarketing #propertymanagementexperts #propertymanagementlife #studenthousing #propertymanagementlife

Smiling Culture Benefit! 😁 As customer service officer, I'm dedicated to providing top-notch support, always with a positive attitude and a smile. I know that a friendly and empathetic approach can turn a difficult situation into a opportunity to build trust and loyalty. secret sauce? I genuinely care about my customers' experiences and well-being. I listen actively, respond promptly, and always strive to exceed expectations. Let's celebrate the power of a smile in customer service! 😁 Share your own stories of how a smile made a difference in your day, or give a shoutout to a customer service rockstar who's made a positive impact on your life. #CustomerService #JomavHomes #SmilingCulture #PositiveVibes #CustomerExperience #EmpathyInAction #RealEstate! This Third Quarter of the year still promising to be a thrilling time for real estate investment.✅ Reach out and let's talk About Real Estate 🤝 Happy New week filled with Achievable Opportunities 🤗

Calling all Real Estate Professionals. If you’re looking to expand your business this post is for you. Hiring a Transaction Coordinator can free up your time to focus on money generating activities. Dm me of click the link in my bio for a free consultation on how I can contribute to your business. . . . #moneymatters #topproducerrealtor #transactioncoordinator #growthmindset

Let’s talk about the typical path of a real estate agent. 🌟 1. Start as a new agent, seeking mentorship and building clientele. 2. Partner with another agent to handle the workload (remember to always consider your net!). 3. A game-changer for us was hiring an assistant about a year or two in. This brought in systems we didn't even know existed. The journey can be overwhelming, but strategic moves and partnerships make all the difference. ✨ #RealEstateJourney #FromNewbieToPro #Teamwork #SystemsForSuccess

"🌟 Attention all property management pros! Want to take your customer service game to the next level? I'm here to help! Join me as we dive into the world of providing exceptional customer support in property management projects. From handling tenant inquiries with finesse to ensuring prompt maintenance resolutions, we'll unlock the secrets to creating a stellar customer experience in the real estate industry. Get ready to elevate your skills and make a lasting impression on your tenants! ✨🔑 Share your own tips and tricks and let's work together to make property management shine. Let's do this! #CustomerService #PropertyManagement #RealEstate"

If you have more money than time, hiring a property manager is a game changer. Instead of spending hours fixing a toilet, I focus on making more money and finding new deals! Remember, your time is priceless. #money #realestateinvesting #landlord #rentalproperty #michelettimedia