Aloha from the Fairmont Hotels & Resorts Kea Lani in Maui, Hawaii! 🌺 Staying at this hotel is essentially a Flowcode scavenger hunt... okay, not really, but we are loving how the Fairmont is integrating Flowcode across the entire guest experience! Here's how we're making a difference: ✨ Engage and Delight: Capturing on-premise guest feedback and engagement, creating seamless and interactive experiences that resonate with visitors. 🎨 Branded Codes: Our in-house design team can create bespoke Flowcode QR codes that match your brand's aesthetic and elevate your marketing efforts. With Flowcode, you can achieve a seamless brand experience. 🤝 Drive Loyalty: Encourage loyalty sign-ups effortlessly. Our technology makes it simple to track the path from initial engagement to sign-up, helping you understand and optimize your customer journey. Flowcode is changing the game in the hospitality industry. If you want to learn more, connect with us 📩 Email: [email protected] / OR https://lnkd.in/e-CT_-3R #travel #hospitality #hospitalityindustry #luxuryresorts #qr #qrcode #flowcode #marketingtech #adtech
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#SuccessStories #Salobre 🌟 How Salobre Hotel Resort & Serenity, a pioneer in adopting Hotelverse's Digital Twin in the Canary Islands, enhanced its guest experience. 🏨💯 Our collaboration with Salobre, which involved a crucial integration with Roiback booking engine, showcases the transformative power of disruptive technology in the hospitality industry. 🎯 Our goal: 𝗧𝗼 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗴𝘂𝗲𝘀𝘁 𝗷𝗼𝘂𝗿𝗻𝗲𝘆 𝗮𝗻𝗱 𝗯𝗼𝗼𝘀𝘁 𝗱𝗶𝗿𝗲𝗰𝘁 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗮 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝗮𝗻𝗱 𝗶𝗺𝗺𝗲𝗿𝘀𝗶𝘃𝗲 𝗼𝗻𝗹𝗶𝗻𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. ✅ Check out some of our outstanding results: 👩💻 1 out of 2 web users immersed themselves in this captivating experience. 🕒 x2 time on page. 📈 70% Superior rooms requested (vs standard booking process) 📍 At least 4 attributes selected by users on the Digital Twin (hyper-personalized shopping experience). 💼 Explore the case study to uncover insights and testimonials from the Salobre team ➡️ https://lnkd.in/edaq7BQP Congratulations, Salobre Hotel Resort & Serenity, on leading the way and emphasizing the importance of innovation in hospitality.👏 Join the Digital Twin revolution, elevate guest experiences, and drive direct bookings with Hotelverse! 🚀 Ask for a demo at [email protected] 📩 #CaseStudy #HotelInnovation #GuestExperience #DirectBookings
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Hotelier working with hoteliers to help improve guests experience by allowing them to do what they do best with our Cloud PMS | Passioniate about Hospitality Tech
🚀 Elevate Your Hotel's Success with Stayntouch PMS! 🏨✨ 💫 Seamless Guest Experience: Streamlined check-ins, mobile room keys, and real-time guest communication for a delightfully hassle-free stay. ⚡ Efficient Operations: Intuitive UI, lightning-fast performance, and advanced analytics save time and optimise your hotel's performance. 💳 Stayntouch Pay - Secure Transactions: Offer guests a secure and convenient payment experience directly from their mobile devices. 🏰 Multi-Property Functionalities: Centralised management for hotel chains, ensuring consistent and efficient operations across all properties. 🌈 Innovative Features and Highlights: Modernise with an intuitive interface, lightning-fast performance, and other exciting features for a tech-forward approach. 🤝 Exceptional Support: Count on Stayntouch's dedicated support for a seamless implementation and ongoing success. 📞 Get in touch for a personalised demo and see why more and more hoteliers are choosing to work with Stayntouch. #hotelmanagement #revenuemanagement #hoteltech #hotels #hotelindustry
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Check out this brand-new hospitality research. We have interviewed 5 international hotels to draw from their experiences on how to create a successful, seamless travel experience from bookings to payments. From APAC to the US consumers increasingly demand touchless, digital experiences when they book a hotel. Inside you'll find: - Suggestions on how each UX stage of the customer interaction w/the hotel can be improved - Where within the customer journey particular moments can be leveraged for higher ROI - Why bookings and payments play a pivotal role in the success of a happy, returning customer - Summary of recommended action points https://bit.ly/3Qj8zpM #Payments #Hospitality #Hotel #DigitalPayments #Booking #HotelPayments #HotelROI #ROI #PayByLink #discoveremployee #travel #discoverglobalnetwork
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Gabriel García of #AEHM highlighted three key pillars for the hotel industry at the ITH Innovation Summit 2024: #safety, #sustainability, and #customer experience 🙌 Digitization and new technologies are not just an advantage but an imperative to optimize operational management and enhance guest experience. From advanced management systems to mobile apps and online platforms, these tools are redefining how we interact with customers and manage resources. In a post-pandemic context where challenges have accelerated the adoption of new operational methods, García emphasized the need to adapt and evolve. "Changes have been driven by adversity, but they have allowed us to grow and better understand the demands of our customers and the environment," he added. In summary, the ITH Innovation Summit 2024 reaffirmed that technological innovation, sustainability, and personalization are the pillars on which the future of hospitality is built. We are committed to leading this path towards a safer, more sustainable, and memorable tourism experience for all our visitors. #ITHInnovationSummit #Hotels #CustomerExperience
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In the ever-evolving landscape of #hospitality, the integration of technology and personalised experiences isn't just a response. It's a commitment to exceeding and enhancing every guest’s journey. From digitised interactions to curating unique itineraries, and immersive cultural experiences, today’s #hoteliers are rewriting the playbook on luxury with purpose. Adapting to evolving consumer preferences is crucial and requires adjustments to operations and even business models. At #FarEastHospitality, we embrace change wholeheartedly, constantly enhancing our offerings, tailoring experiences for diverse guests, and delivering the finest of Singapore-inspired hospitality. Learn more about how you can retain a competitive edge in a rapidly evolving industry by embracing change and continually upgrading to cater to the needs of each guest for every stay. Read more: https://lnkd.in/gnBZtwt6
Adapting to Change: Navigating Challenges in the Hospitality Industry | By Prince A. Sanders
hospitalitynet.org
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Transform Your Hotel with Technology Dive into the future of hospitality with our innovative guest app designed for hotel owners. Discover how AI-driven personalization can elevate the guest experience, unlock new revenue streams, and foster unparalleled guest loyalty. Our platform brings smart analytics, operational efficiency, and memorable guest interactions together, setting your hotel apart. Embrace the change and lead your hotel to success. Watch now to revolutionize your hospitality business! #HotelInnovation #GuestApp #TransformHospitality" #HotelOwners #HospitalityIndustry #TechnologyInHospitality #GuestExperience #AIHospitality #RevenueGrowth #GuestLoyalty #HotelInnovation #SmartHospitality #TransformHospitality
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Experience design, product strategy, and innovation to test out next-level growth in your business | Product Design Leader
Why does hotel booking customer experience fall off a cliff after the initial brochureware page? Most prevalent in the bigger hotel groups. The experience lacks in design. There's often a fear of teams to touch "what is working," but it's the greatest opportunity to help customers understand what they're buying, and ultimately, get them to book as friction free as possible. "Whats working" should make way for "what's working better"! And with the flurry of open source tech out there, you can build value and IP, providing a better experience than competitors and off the shelf-tech. #hospitality #hotel #customerexperience
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📢We are thrilled to unveil a set of cutting-edge features and developments in the LEAN Systems - Zucchetti Group. These updates are crafted to revolutionize your operations and move up your user experience to new heights. Dive into the future of efficiency and innovation with our latest advancements! 🔎 Explore Multiple Payment Methods from Vertical Booking CRS - Zucchetti Group: this feature empowers hotels to offer diverse payment options, enhancing flexibility and convenience for guests. Exclusively accessible to hotels with activated advance creation options, this capability opens a world of possibilities. 🔎 Discover the New Icon in Room Planning: a new icon has been introduced in the room planning interface, allowing users to sort rooms by number. Component rooms will always be displayed first, ensuring a more organized and efficient planning process. 🔎 Uncover Housekeeping App Enhancement: Housekeeping staff can now view supplements in the room details associated with reservations. This new feature ensures that all additional amenities and requests are visible, improving service delivery and guest satisfaction. #ZucchettiHospitality #innovation #HospitalityTech #HotelManagement
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🌟 Exciting update for hotels! OKKAMI has integrated seamlessly with HotSOS, making guest requests a breeze. Guests' requests through the hotel app automatically create work orders in HotSOS. This means efficient, hassle-free management, allowing hotels to handle all requests in one place. A win for both guests and hotels! 🏨 To learn more, visit the link below 🔽. #OKKAMI #HotSOSIntegration
Simplified Guest Requests: OKKAMI’s Seamless Integration with HotSOS Enhances Hotel Efficiency and Guest Experience! – OKKAMI | Guest Engagement | Contactless Smart Room Service | PropTech
https://www.okkami.com
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When you think about staying in a hotel, what is it that creates lasting memories and makes you want to go back? Maybe it’s personalised service when the bartender remembers your favourite drink or somebody in the housekeeping team leaves a thoughtful gift in your room. Great hospitality has always been about crafting experiences, and the human touch remains irreplaceable. What about the evolving hotel experience morphing into smart hotels blended with a human touch? In 2024, travellers also crave seamless experiences. This means contactless services, speedy check-in and check-out, and personalised recommendations. Hotels that haven’t embraced mobile technology throughout the guest journey might be falling behind. According to Karl Escritt, CEO of Like Digital & Partners, hotels must integrate on and offline experiences to stay relevant and deliver a complete customer experience. Has shared key pillars hotels need to prioritise if they want to compete in the smart hotels arena https://lnkd.in/dsRWPZ2r
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Head of Growth Sales
2wLove this!