Using Process Automation to Remain Resilient Across 3LOD Guy Mettrick, Industry Vice President - Financial Services at Appian Corporation, speaks with #FinextraTV to explore how the #technology landscape has changed over the past decade and how technology has become a facilitator for #operationalresilience. Further, with new forms of #AI emerging, operational resilience should also be considered, but must not get in the way of #innovation. The way forward is #processautomation and ensuring that technology can be used to mitigate #fraud, #financialcrime, and #riskmanagement across the three lines of defence. https://lnkd.in/egGkNkrB #fintech #finance #economy #financialservices #finacialinstitutions #banks #banking #governance #risk #regulation #compliance #reporting #automation #artificialintelligence #RPA #ERP #future #trends #DORA #resilience #data #analytics #cloud #cloudservices #SaaS #digitization #digitaltransformation #GenAI #LLM #skills #value #privatedata #dataprivacy #AML #KYC #ML #machinelearning #security #cybersecurity #riskcontrols #customerjourney #3LOD #riskgovernance #operationalrisk
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Insurers should be cautious not to fall into the trap of rapidly implementing #automation without assessing their existing processes. Discover more:
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University Talent Acquisition Partner at Appian | Ex-Senior Analyst,Goldman Sachs| Christ University
Financial services leaders need to maximise resiliency and minimise risk, deliver a better customer experience, and remain agile to meet increased consumer, regulator, and investor demands. Discover how Appian is transforming the financial services industry with AI-powered process automation to improve your workflows, unify data, and optimise operations. #Appian #FinancialServices #DigitalTransformation
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2wGuy Mettrick's insights highlight how technology, especially process automation, has evolved to bolster operational resilience in financial services. This shift isn't just about staying secure but also enabling innovation without hindrance. Historically, similar technological advancements have transformed industries, such as the adoption of automation in manufacturing during the industrial revolution.A thought-provoking question for experts could be: How can financial institutions balance the need for stringent risk management with the imperative to innovate rapidly in an increasingly digital and interconnected world?