Greetings from Unique System!!
We are Hiring for IT Helpdesk Technician with fully Remote Position
Position: #IT_Helpdesk_Technician
Location: Remote in India
Interested candidates can share their resume on [email protected]
Description:
#Technical_Support: Providing #support\ #helpdesk to users experiencing #technical_issues. This can include #troubleshooting problems, running PowerShell scripts, #L1 to #L4 diagnosing #system errors\issues and offering immediate solutions or workarounds.
#System_Maintenance: Regularly checking and maintaining IT systems to ensure they function smoothly. This includes software updates, hardware repairs, and network checks.
#User_Assistance_and_Training: Helping users understand and efficiently use various #IT tools and #software. This may involve creating user guides, conducting training sessions, or offering one-on-one assistance.
#Process_Improvement: Continually assess current processes for potential improvements using PowerShell automation. Collaborate with the IT team to implement automation strategies.
#Network_Management: Overseeing and maintaining the organizations internal and external networks. This includes network security, connectivity issues, and managing #network access for users.
#DataManagement and Security: Ensuring the security and integrity of data. This involves implementing data backup procedures, data recovery plans, and security measures to protect sensitive information.
Documentation: Maintain accurate documentation of updates, processes, scripts and related systems.
Problem-Solving: Identifying and solving complex IT issues, which require analytical skills and creative thinking.
Staying Updated with Technology Trends: Keeping up to date with the latest technology trends and developments to recommend upgrades and improvements.
Collaboration and Communication: Working with various teams and departments to ensure IT alignment with business goals. Good communication skills are essential to explain technical concepts in non-technical terms.
#Windows & VMware Administration || #Talks about | Active Directory | Backup tool Commvault and Veeam | ITIL
8moYes