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📬 WELCOME to “The ZELOCIN™ Advantage Series” – Our first Thought Leadership Piece on Open Banking! ZELOCIN & Partners LLC, in conjunction with BCM. Best Customer Management GmbH International, are excited to unveil a thought-provoking white paper: From Brand Loyalty to Customer Centricity - Why CRM is the New Frontier in Banking and Financial Services! 🛑 The Challenge: The financial services industry is in a digital upheaval. Open banking regulations are empowering customers, making them less loyal and demanding hyper-personalized experiences across every touchpoint. New FinTech competitors are poised to exploit this, offering transparent pricing and superior products. Traditional banks risk losing ground if they don't adapt. Don't lose customers in the Open Banking Transformation. 🆘 The Solution: This white paper unveils how CRM is the secret weapon banks need to thrive in this customer-centric future. Download it now and discover: 💡How to leverage CRM to navigate the open banking landscape. 💡Strategies to win customer loyalty in the face of digital disruption. 💡Actionable steps to transform your customer experience. ⛔️ Don't wait for your customers to defect! Download the white paper and unlock your growth potential 👉 https://lnkd.in/etuqyB4X ❗️Start a Discussion: What are your biggest concerns about customer churn in the face of open banking? Share your thoughts in the comments below! ‼️ If you are attending #Money2020 Europe in Amsterdam next week, let's connect and have a discussion. You can find me on the Connect App. Thomas Hamele Nicole Schimpf Dr. Markus Guthier Bjorn Leigvold Andrea Carey Frederick Crosby Michelle Beyo Geraint Jones Tracey Davies (Byers) Scarlett Sieber Almudena Solera Frederic SIMON Sam Fitzpatrick Christian Traversini Steve Kuhl, CFA Roy Farah, MBA, CFA Brian McIntosh Curt Chadha Yasmin Ulrich AJ Hanna Millicent Tracey Brian Harris Walker Fleming Janet Lowe 💯 Jim Marous Keith Daly Indra Elangovan Robert Mulverhill James Robert Lay Chris Schmidt Ken Philbrick, CPA, MBA Nawaz Ali Robert Brooks Hadi Hedayati-Rad Adrian Carlyle Simon Clough Jennifer Tramontana #ConquerOpenBanking #CRMrulesCX #DigitalTransformation #UnltdGrowth

In today's digital age, shouldn't opening a new bank account be a breeze? Unfortunately, many banks still require at least one visit to the branch to complete onboarding, creating a fragmented and time-consuming experience. This outdated process frustrates both the user and the bank. The Answer: Seamless Digital Onboarding. Imagine your users opening a new account from the comfort of their couch, with complete transparency throughout the process. Studies by McKinsey & Company and PwC show that digital onboarding can increase customer acquisition by 20% and reduce up to 15% of costs. Ready to Experience the Future of Banking? Discover how Appzillon Retail Onboarding Solutions can help your bank streamline onboarding, acquire more customers, and enhance operational efficiency. https://lnkd.in/gZggcC9J #onbaording #retail #digitalbanking #iExceed

Financial institutions (#FIs) can set themselves apart in the competitive #RetailBanking landscape by introducing novel features within their banking applications. These enhancements empower customers to handle tasks such as managing receipts, subscriptions, disputes, and returns—all in one digital hub. This Datos Insights report, commissioned by Ethoca, presents key findings from a Q4 2023 online survey conducted among consumers in the U.S., the U.K., Australia, and Brazil. The study aims to shed light on consumer attitudes, perceptions, behaviors, and their preferred use of super-apps for #DigitalBanking and dispute resolution processes. Ron van Wezel Learn more: https://lnkd.in/eqmEFfUz

The Evolution of #BankingTechnology - How ATMs Came To Be While ATMs are ubiquitous today, many people don't realize that the earliest versions from the late 1960s still involved human tellers on the other end! A 1969 prototype showed customers using a "closed-circuit auto bank kiosk" with two-way video and audio to conduct transactions remotely with a teller located on a different floor. The process was more secure and efficient - customers filled out checks that were whisked via pneumatic tube to the teller, who had the cash ready. This "TV banking" reduced holdup opportunities compared to traditional in-person tellers. Customers got what they needed quickly too. It's fascinating to see how far banking tech has come. Now we can withdraw from virtually any ATM without human assistance! This evolution was enabled by secure payment processors like PAYCLY Merchant Services, which provides merchant account services tailored for high-risk businesses. #Paycly understands these businesses face unique compliance challenges. However, they also deserve access to modern payment solutions. PAYCLY Merchant Services proprietary review process and dedicated support team help high-risk merchants accept cards securely while meeting all regulatory requirements. As the first ATM prototypes showed, innovative payment technologies can benefit both businesses and consumers when implemented responsibly. What questions do you have about how banking or payment technologies may continue to evolve? How can systems balance security, accessibility, and customer experience? The progress is endless! - Start streamlining payments today. Contact us to get started with a #PayCly account: https://paycly.com/ #paycly #highrisk #Payments #ATMHistory #BankingTechnology

🏢 Operating as a small & medium enterprise (SME), financial service provider 💼, or an e-commerce platform? 🛒 👋 Say goodbye to complicated processes 🌀 and embrace a seamless way 🌊 to fulfil all your banking needs 🏦 right at your fingertips🤳 🔌 Leverage the power of Connected Banking with Instantpay ⚡ and embrace the Future of Banking! 🚀🌟 #Instantpay #ConnectedBanking #BankingSimplified

Forget branches, brace for hyper-personalisation! UK retail banking is headed for an open, tech-driven future where your data fuels bespoke financial experiences, delivered seamlessly by a constellation of players, not just your traditional bank.   To dive deeper into this topic, join us at MoneyLIVE 6-7 March. We'll work together to solve the top 5 challenges to help deliver #digitalbanking for the future of UK retail banking:   ✅ Building Trust in Data Sharing: Open Banking APIs allow banks to seamlessly integrate and share data with third-party providers.   ✅ Balancing Innovation With Regulation: a balance with regulatory frameworks that adapt to help foster fast-paced innovation, while ensuring stability and consumer protection.   ✅ Bridging the Digital Divide: equal access requires collaboration among banks, internet service providers, and government agencies to ensure financial inclusion for all.   ✅ Wider Adoption of New Business Models: requiring a paradigm shift to platform-based models where majors and fintechs offer services through third parties to grow their customer base and revenue streams.   ✅ Modernising Legacy Infrastructure: enabling seamless integration, increasing agility, improving CE and ultimately helping build the roadmap to hyper-personalisation. Join us on Pod 32 & 33 and unlock the future of payments and banking with Rackspace Technology. Find out more: https://lnkd.in/gXyRqJcV   Waheed Mahmood, Karl Graham, Matthew Savva, Mintra Sadler, Smriti Jain, Khushi Jha, Kane Bulman, Maureen Sweeny, Brian Lillie and Judy Vansell   #MoneyLIVE #FuturePayments #OpenBanking

Banking as a Service - Your Leap into Digital Banking is Here! The financial landscape is evolving, and Banking as a Service (#BaaS) is a game-changer for businesses like yours. Partnering with ProdBox and BancX, you can enter the digital banking arena with confidence and ease. Here's why BaaS is your breakthrough opportunity: Effortless Entry: Leverage our expertise and BancX's secure banking infrastructure to launch innovative financial products faster than ever. Seamless Integration: ProdBox seamlessly integrates BaaS with our market-leading omnichannel CRM, QContact, creating a centralized digital banking hub. Frictionless Neo Banking: Our solution plugins deliver tested refinements for a superior consumer Neo Banking experience. Ready to take the leap? ProdBox empowers you to: Offer customized financial services within your existing platform. Enhance customer engagement with a unified banking and communication experience. Drive growth through innovative financial product offerings. ProdBox BancX Qcontact: The winning formula for digital banking success. Let's chat! We're here to answer your questions and guide you on your digital banking journey. #banking #digitalbanking #BaaS #fintech #ProdBox #BancX #Qcontact #neobanking #omnichannelcrm

The financial landscape is evolving rapidly, and Banking as a Service (BaaS) is unlocking a world of opportunity for businesses to enter the digital banking arena. Here at ProdBox, we're partnering with the industry leader BancX and QContact to empower companies to seamlessly integrate state-of-the-art banking solutions. ProdBox is your one-stop shop for entering the digital banking revolution. Let's discuss how we can help you take that bold step forward. #ProdBox #BaaS #DigitalBanking #NeoBanking #FinTech #OpenBanking #Partnership #BancX #Qcontact Join the conversation! Share your thoughts on how BaaS is changing the financial game.

KeyBank transformed its merchant services line of business, turning it into a profit center in just 13 months. How did it do it? The bank chose technology that unlocked visibility into its entire customer journey EVEN when parts of it were fulfilled over at third-party providers. It was the only way KeyBank could be sure it was optimizing its CX from end-to-end and delivering on its brand promise every time. Read our white paper on the KeyBank/OvationCXM collaboration to learn how the bank uses our #AI-infused CXMEngine platform to design, monitor and even adjust customer experiences in real time. 🔥 https://lnkd.in/gQQgpJKv #OvationCXM #customerjourney #CXmanagement #KeyBank #banking #customerexperience #merchantservices #finserv #artificialintelligence