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#hiring Customer Service Professional, Charlotte, United States, fulltime #jobs #jobseekers #careers #Charlottejobs #NorthCarolinajobs #Accounting Apply: https://lnkd.in/eybhSpGt Serve as first point of contact for advisors, clients, and relationship partners for routine service issues, requests, policies, procedures, and account information. Communicate directly with clients and advisors to research questions, open issue resolution cases, and resolve minor problems over the phone or notify appropriate service partners. Respond to basic inquiries with prompt, accurate solutions to transaction/service requests in a fast-paced, customer-focused team environment. Key Responsibilities Serve as first point of contact for customers regarding routine service issues, assist in troubleshooting issues, and enter routine service requests into appropriate systems for resolution by appropriate service partners. Make sure all pertinent information is gathered and accurately entered to ensure prompt resolution. Receive guidance from coaches, on a frequent basis, to process requests. Develop an understanding of systems and procedures to educate clients and advisors directly on newly-enacted services as they arise to facilitate efficient self-service. Serve as a key resource for customers on company or product policies and systems and troubleshoot simple usability issues raised by customers. Refer more complex issues to appropriate service partners. Respond directly to information requests initiated by customers utilizing a variety of systems. Provide information to clients, advisors, or other relationship partners, and work with appropriate internal partners to resolve any outstanding question

Good opportunity here

As professionals, we're often presented with opportunities that help us discover our true strengths. My experiences have shaped my skill set as: 💼 Billing Expertise: My role in billing has honed my attention to detail to a razor-sharp level. Accuracy is paramount, and I've learned to navigate complex financial details, prepare invoices, and manage billing processes with precision. 📈 Sales Admin Savvy: Sales admin has taught me the art of organization and multitasking. Managing the sales pipeline, coordinating logistics, and supporting sales teams requires a keen eye for detail and exceptional time management skills. 🤝 Customer Service Excellence: Customer service is the heart of it all. It's where I've cultivated strong interpersonal skills, honed my ability to empathize, and learned to exceed client expectations. Every interaction is an opportunity to build lasting relationships. #administrativeassistant #billing #salesadmin #customerservice #invoiceprocessing #experienceandskills #professionalgrowth

#hiring Senior Resolution Specialist, Minneapolis, United States, fulltime #jobs #jobseekers #careers #Minneapolisjobs #Minnesotajobs #Accounting Apply: https://lnkd.in/gTuc6MzJ Support and enhance the advisor and client experience by providing immediate specialized operational support, as it relates to brokerage platforms, products and services. Provide high level service to our field and business partners by providing subject matter expertise across multiple brokerage business lines. Perform data analysis and reporting of team metrics and recommend solutions to enhance client and advisor satisfaction. Be a leader on team by providing coaching and guidance on complex issues. Key Responsibilities Serve as a central point of contact for escalated complex issues requiring tier 2 service support, including requests to expedite and requests for exceptions. Cross-skilled and knowledgeable across multiple business lines. Provide subject matter expertise, as well as serve as a resource to other team members. Collaborate across a cross-organizational team to resolve complex escalations for advisors challenging existing policies, procedures or decisions. Work directly with highly-impacted advisors in high change" moments that have a large impact on their book of business. Mentor, coach and train team members on complex issues. Support leader as back-up and provide indirect leadership to team. Provide subject matter expertise on projects. Conduct LEAN process confirmations and provide feedback. Run team reports in order to analyze data and make recommendations. Proactively identify process improvements, trends and perform root cause analysis on demand. Run small to medium initiatives. Present trends, gaps, issues and improvements to senior leaders. Role model problem-solving approach with other team members. Develop, sustain and maximize relationships with advisors, staff and Service and Operations business partners. Collaborate with business partners on escalations, exceptions, and complex issues. Partner with high producing CAC and PWA advisor practices to arrive at solutions for their clients. Provide premium concierge service to qualifying elite advisors. Proactively reach out to advisors, and/or business partners to educate and train them on organizational change moments, systems, policies, and business processes. Required Qualifications Education: High school or GED 3 to 5 years relevant experience required Excellent customer service skills that include the ability to explain complex policies or concepts in a straightforward, easy to understand manner with brokerage industry experience. Ability to research and solve problems and ask the right questions to understand underlying issues and identify root cause. Self starter with the ability to manage multiple priorities in a fast-paced environment. Strong written and spoken communication skills. Ability to collaborate w

#hiring Global Time Consultant I, Jacksonville, United States, fulltime #jobs #jobseekers #careers #Jacksonvillejobs #Floridajobs Apply: https://lnkd.in/dt8uDHcy ADP is hiring a Client Service Consultant. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself.In this role, you will serve as ADP's front-line for solving client challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000 employees. You carry the weight of ADP's service reputation and client satisfaction in your hands.The nature of what you do every day will not change your goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ , multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: Ready to ? Apply now! To learn more about Client Services at ADP, watch here: WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Research, Troubleshoot, and Reso

How much money does a customer support manager make? Let me share a little thought on what a customer support manager earns annually. it's amazingly enough to see that this set of persons are making good money 🤑🤑 Base salary varies by location, company, and experience, but there are some trends to note: For roles based in San Francisco the average salary for customer support specialists is anywhere from 🤑$30k to $70k per year, while people managers may make anywhere from $60k to $160k per year. For roles based in New York, the average salary for customer support representatives is between 🤑$20k and $90k per year, while people managers may make anywhere from 🤑$50k to $140k per year. For roles based in Austin the average salary for customer support agents is between🤑 $20k and $75k per year, while people managers may make anywhere from 🤑$45k to $130k per year.... money money money. I hope you know now that customer support manager aren't just managing life, there are also make good money for themselves. source: hobspot I will be dropping other exciting write ups on Customer satisfactory and Feedback. stay Blessed... #customer #customerexperience #customercare #newcareeropportunities #jobapportunity

#FICHA #TÉCNICA DE: Melissa Rivera Salazar #REMOTELY #JOB #Quoting #Coordinator or #Sales #Operation #Analyst #Service #Desk, #Costumer #Care #Support and #Processing Extremely dedicated Customer Services Representative professional with more them 7 years’ experience in Quoting, Sales Operations Analyst, Customer Care including Back Office and administrative duties Strong team player highly organized, intellectually curious, a fast learner, and able to move quickly while keeping focused on high work volum to take charge and meet tight deadlines establish and maintain excellent communications and relationships with the clients .managing the day-to-day requests for account and opportunity administration and data maintenance Todas las reacciones: 1 Herald Arguedas

Feeling overwhelmed with tasks, stressed, need more hours in a day?!? If you answered YES to any or ALL of these questions, it’s time for us to chat! Hiring a TRANSACTION COORDINATOR can alleviate these issues, saving you time to do what you do best…HELP YOUR CLIENTS! #tctiptuesday #tclife #hireatc #problemsolver #contracttoclose #getitclosed #transactioncoordinator #dianepradotc

#hiring Intake Specialist, Orlando, United States, $38K, fulltime #jobs #jobseekers #careers $38K #Orlandojobs #Floridajobs Apply: https://lnkd.in/gk9xFYwb Synergy is a place where compassion, collaboration and expertise transform lives for the better. Every case we assist with is an opportunity to improve another life. Our advantage at Synergy is the powerful connection between our team and our purpose. It binds us together. We help each other to help those catastrophically injured.Synergy is a place where compassion, collaboration and expertise transform lives for the better. Every case we assist with is an opportunity to improve another life. Our advantage at Synergy is the powerful connection between our team and our purpose. It binds us together. We help each other to help those catastrophically injured.We seek team members for our Intake & Customer Engagement Specialist position who believe in our mission of improving lives, want to be part of a supportive team and deeply believe in our corporate values of professionalism, respect, integrity, dedication, and empathy. This position is based in the Orlando corporate office.To support our desire to ensure continuity in hiring and job placement we utilize the Predictive Index assessment. Please complete both portions of the assessment to be considered for employment. To access the assessment either use this link to complete, or if necessary, copy and paste into a new browser page:Some of the responsibilities will include:Input all new cases into our Customer Relations Management