Eric Hoppe’s Post

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Head of Marketing at Canny

A great man once said, "I love it when a plan comes together." That's how I feel today. We've been planning some awesome AI features at Canny for almost a year. Today, we're releasing them to the world. My favorite feature is Feedback Discovery. Canny's Autopilot scours your chat logs and automatically finds feedback for you. It'll add customer feedback to your board, and even merge duplicates to keep things tidy. I'm so proud of the team that built this. Seeing the amount of testing, optimizing, and iterating they put into this AI was impressive. We didn't want to add AI just for the sake of it. This had to be a reliable, accurate, and useful feature. And it is. Please check out the video for more details on how it works. And, if you're building products and want to automate feedback management, you can try Autopilot for free on our site — https://canny.io/

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12,447 followers

This day is finally here. The day when feedback management completely changes. 🚀 We’re beyond excited to finally launch Canny Autopilot! Join our webinar to learn all about it (plus, get $50 AI credits): https://bit.ly/3JWmj6e 🤖 We’ll explain how Autopilot can: ✅ Detect and deduplicate feedback like never before ✅ Auto-reply to posts ✅ Summarize long threads ✅ And more Put your feedback on autopilot – starting today!

Sarah Rollins

Growth Marketing | Demand Gen | Paid Media

2mo

Sounds like a very cool and useful feature! Congrats on the launch.

Andrew Stern

Chief Operating Officer/Partner at Pilothouse Digital

2mo

Well done Hoppe! Love to see it

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