EPAM Systems’ Post

Explore the potential of a headless architecture for unparalleled user experiences. Embrace API-driven improvements that serve both administrators and users. You are empowered to design an omnichannel journey that connects with your customers across all touchpoints thanks to our decoupled environment. Dive deeper into our transformative platform: https://bit.ly/3LkXim4 #HeadlessInnovation #OmnichannelEngagement #OmnichannelExperiences #DigitalTransformation #HeadlessArchitecture #APIInnovation #OmnichannelExperiences

I'm excited our latest eBook is live! Learn how Sitecore’s #composable architecture gives you the power to fully unlock speed in DX stacks and future-proof #DigitalExperiences. Discover key challenges and effective solutions. Make sure to download a copy for yourself

Consumers today expect a compelling customer experience and seamless, omnichannel interactions. How can your business meet these demands? Read our eBook to learn how Sitecore’s composable architecture gives you the power to fully unlock speed in DX stacks and future-proof digital experiences. 👉 https://epamsys.co/3QmnXAU #Composable #CustomerExperience #DigitalJourney #DigitalTransformation CC: Shareen Campbell, David Mead, Bogdan Jurjevich, Dustin Collis, Ellen Waugh, Anders Skjønaa, Philipp Heinl, Victoria Smith, Isobell Lawrence, Walt Rolle, Aakanksha Mishra, David Wilson, James Kirkland

The Final Keynote of Emarsys Power To The Marketer New York 2023 covers one main thing... ✨ Customer Experience ✨ "Is it store, is it digital first, is it mobile first? I mean, I think consumers today are seamlessly going through them. They are not thinking of that as a virtual experience or a physical experience right?" - Sandeep Seth, Coach Global CMO and North American President. Emarsys creates truly seamless and personalized omnichannel experiences that cross digital and physical spaces 📱 🛍 Let's bring Power To The Marketer with Customer Experience ❤️ #PTTMFestival2023 SAP Customer Experience Vogue Business

Many businesses are realizing they don’t need to – and shouldn’t – run their own contact/call center. Beyond the expense of creating and maintaining a contact center, they often lag behind the newest features and capabilities. An on-premise platform can be a logistical nightmare to update for your business needs. As your CCaaS provider, Fusion Connect enables a truly omnichannel customer experience. Connect with your customers on a scalable cloud-based solution... https://lnkd.in/g4vkU5gA #CCaaSProvider #ContactCenter #CloudSolution #FusionConnect

No two customer journey maps look alike. 👀 Managing Customer Experience through customer journeys requires an in-depth understanding of the customer’s perspective. To gain this, you must develop a customer journey map to visualize how customers interact with your brand throughout their lifetime. By creating one you'll be able to: ⭐️ Illustrate the customer journey to help your business view stories from the perspective of your customers ⭐️ Move your organization from a transaction to a relational customer experience strategy ⭐️ Combine user research with cross-department input to create an omnichannel, 360-degree view of the customer journey Learn how you can manage your customer experience across customer journeys, here: http://cs.co/6041RtGgh

Do you want happier customers? Improve your customers' digital experiences through APIs - the foundation of consistent digital channels. Sensedia can help you delight customers quickly! We deliver fully integrated digital experiences, such as apps, chatbots and websites, in the shortest time possible. How we can help your organization? 📈 Continuously increase the performance of your channels 💻Deliver a truly omnichannel experience 🤖 Better user experience Why Sensedia? Accelerate new product launches x4 📈 Add partners to your portfolio 4.5x faster 🕣 Grow up to 500% with open strategies 💰 Do you want to know more? Request a demo ➡️ sensedia.com/demo

In today's digital era, prioritizing the optimization of your digital presence is key to exceeding customer expectations. User-centric design, mobile optimization, personalization, omnichannel integration, and continuous improvement are the building blocks to creating exceptional digital experiences that foster customer satisfaction, loyalty, and drive business success. In our recent Think Tank on “Getting the Digital Front Door Right – Meeting Consumer Expectations”, a distinguished panel of healthcare professionals shared their expertise and experiences, addressed pressing questions to help you stay ahead in the digital landscape. In case you missed this thought-provoking discussion, you can watch the on-demand video here: https://hubs.la/Q01Zq16l0 #DigitalFrontDoor #CustomerExperience #DigitalTransformation #ThinkTank #ThoughtLeadership Greg Caressi / Adnan Iqbal - Luma Health / Naomi Adams, MBA - League Health / mike sutten - Innovaccer / Dr Rishi Pathak

In today's digital era, prioritizing the optimization of your digital presence is key to exceeding customer expectations. User-centric design, mobile optimization, personalization, omnichannel integration, and continuous improvement are the building blocks to creating exceptional digital experiences that foster customer satisfaction, loyalty, and drive business success. In our recent Think Tank on “Getting the Digital Front Door Right – Meeting Consumer Expectations”, a distinguished panel of healthcare professionals shared their expertise and experiences, addressed pressing questions to help you stay ahead in the digital landscape. In case you missed this thought-provoking discussion, you can watch the on-demand video here: https://hubs.la/Q01Zq3MV0 #DigitalFrontDoor #CustomerExperience #DigitalTransformation #ThinkTank #ThoughtLeadership Greg Caressi / Adnan Iqbal - Luma Health / Naomi Adams, MBA - League Health / mike sutten - Innovaccer / Dr Rishi Pathak