[Foot Locker CEO Mary Dillon Says the Company Is Progressing on Turnaround Despite Tough Q2]
Foot Locker just posted disappointing results for the second quarter, with sales down 9.9 percent and a loss of $5 million. But that’s not phasing CEO Mary Dillon, who maintained confidence in the retailer’s ability to pick business back up with its turnaround strategy.
As she approaches the one year mark as CEO, Dillon said she feels as excited and confident about Foot Locker’s potential as she did on day one.
“Now we really have the right team, and the plans in place to return our company to sustainable longterm profitable growth,” Dillon told FN in an interview on Wednesday, adding that the company is already seeing “green shoots” in its turnaround plan.
Foot Locker in March rolled out its “Lace Up” plan, a multipronged strategy meant to help Foot Locker increase market share and grow sales to $9.5 billion by 2026 by diversifying its brand portfolio, relaunching the Foot Locker brand with new store formats focused on an off-mall presence, maximizing its loyalty program and investing in technology to enhance the customer journey.
Dillon said while Foot Locker has made progress on several of these initiatives, some of the short-term impact is what is showing up in Q2 results right now. For example, while Foot Locker maintains a strong partnership with Nike, the retailer is gradually moving to a more diverse product mix and decreasing the percentage of Nike sales overall. Sales of non-Nike brands increased to 36 percent in Q2, up from 31 percent in the same quarter last year. The goal is for Nike sales to make up between 55 percent and 60 percent of Foot Locker’s total sales mix by 2026, which has led to some short term sales challenges as the retailer recalibrates its assortment.
“It’s well known that coming into this year, it was going to be a reset year for us as we’re transitioning through the reset of Nike in terms of allocating across the marketplace,” Dillon said. “That’s, I think, probably the largest part of why our sales are down now.”
Once the reset period concludes, Dillon said the plan is to work with the Swoosh on further growth plans in key categories like basketball and kids.
Dillon also reaffirmed Foot Locker’s commitment to stop selling Yeezy products last October in light of brand founder Kanye West’s antisemitic statements. While other retailers have started to sell the brand again for current drops, Foot Locker is not going back.
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Despite the rocky Q2 results, Dillon stood by the need for Foot Locker to create “a plan that drives long term, sustainable, profitable growth,” even at the expense of short-term profit gains.
“Sometimes it takes a minute,” she added. “But at least in the long term, investing in the right places, I think is critical for every business because the world is changing rapidly.”
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Commercial and customer centric CMO experienced in brand transformation in the hospitality and retail sectors. Goal-oriented with track record in planning and managing successful marketing strategies.
10moFantastic. Do no harm is usually a good approach when you go into any brand! There is nothing better than going into a brand that has rich stories to tell and modernising a heritage - evolving enough that you are still recognisable to those that made you and love you, but connect with new customers and create new stories. Getting nostalgic myself!