Our new Outage Management System marks a significant leap forward in our efforts to enhance customer service, communication and satisfaction. This system, which includes a new, interactive outage map now available on our website and mobile app, empowers our customers with real-time insights and more transparency during power outages. We understand the challenges you face when the power goes out, and we’re committed to making your experience with DLC as seamless as possible. We’ll continue to invest in new technologies and infrastructure to make service safer and more reliable now and going forward. When you’re out, we’re on. Learn more: https://bit.ly/3RIXvTs #DLC #OutageManagement #CustomerService #Reliability #Innovation
This is great!
Sr QA Lead | AMI | Operational Data Management | OMS | Utility CIS| Grid Modernization
3w"When you’re out, we’re on. " - Love this!!