Welcome Kelly!
Welcome to our New Assistant Food & Beverage Manager for 2024 Summer Season!
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Welcome Kelly!
Welcome to our New Assistant Food & Beverage Manager for 2024 Summer Season!
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Ramada has reached a conclusion. As the General Manager of the restaurant, I have received multiple customer feedback suggesting that our servers be granted 10-minute breaks during iftar (break fast). However, my observation indicates that customers tend to lose their patience even with just a five-minute delay in receiving their orders after having consumed the iftar platter and waiting for the main meal. Given this unfavorable situation, it appears impractical to allow our staff a 10-minute break to break their fasts as we risk being perceived as unresponsive managers who fail to cater to our employees' needs. Is this fair? Perhaps customers should exhibit some flexibility during Ramadan.
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What Does Commis Mean to a Restaurant Server? What Does Commis Mean to a Restaurant Server? What Does an Apprentice Server Learn from the Term Commis? How Does a Line Chef Fit Into a Restaurant Server's Role? How Does a Restaurant Server Benefit from Knowing the Term Commis? What Role Does a Bartender Play in a Restaurant? The term commis is widely used to refer to various entry-level roles within the restaurant industry, particularly positions like waiters and waitresses. A server's job is to ensure every customer feels welcomed and special; that means engaging them throughout their meal and providing personalized attention. To read the rest of this article, please click on the link below: https://lnkd.in/eZht-F47
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Ramada has reached a conclusion. As the General Manager of the restaurant, I have received multiple customer feedback suggesting that our servers be granted 10-minute breaks during iftar (breakfast). However, my observation indicates that customers tend to lose their patience even with just a five-minute delay in receiving their orders after having consumed the iftar platter and waiting for the main meal. Given this unfavorable situation, it appears impractical to allow our staff a 10-minute break to break their fasts as we risk being perceived as unresponsive managers who fail to cater to our employees' needs. Is this fair? Perhaps customers should exhibit some flexibility during Ramadan.
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After the restaurant service competency exam
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Here's why food and beverage (F&B) services are now integral to the hotel guest experience.
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Being a waiter or waitress is truly an art. In fact, for reasons more than evident, it is one of the most important profiles. We summarize the 7 most evident things that it is ideal for every waiter to know and apply in their performance: 🍽️👨🍳 1.- It is very important that the waiter knows which dishes are not available for each service, to communicate it to the customers in time and avoid frustrations. 🛑🔍 2.- Appetizers, starters, and desserts are always better served all together. It is more appropriate to serve, for example, 3 starters that have been ordered together, even if you have to wait for all of them to come out of the kitchen, than at different times, as customers generally feel more comfortable this way. 🥗🍮 3.- When the waiter comes to take the order, most of the time customers have not yet fully decided. Keeping this in mind prevents annoyances. Patience and more patience is the formula. ⏳😌 4.- Many customers do not listen carefully when the waiter is explaining the ingredients and cooking method of the dishes, or do not understand it at first. So the waiter or waitress must be willing to repeat the information probably more than once. 🗣️👂 5.- Having comfortable and non-slip shoes is simply fundamental. It is a working tool that the better quality it has, the easier the day will be and it can save the waiter from accidents more than once. 👟🛑 6.- Be careful not to interrupt customers in the middle of a conversation. In these cases, it is always advisable to wait until the customer gives the waiter the word. Not only is it polite but it is also a courtesy highly valued by diners. 🤫✋ 7.- If the customer asks to remove a plate full of food, it is essential that the waiter kindly ask why it did not meet their expectations. It is an honest gesture towards customers and also a great opportunity to improve restaurant management. 🍽️📋 If in your dining room and during your services, you keep these tips in mind, you are surely already seeing the results: well-served customers and especially waiters performing their duties in a more fluid and harmonious way. #WaiterTips #RestaurantManagement #CustomerService #HORECA #CookingEurope
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Food and Beverage Director, Published author of 1st scientifical business book in field of hospitality service industry in Croatia, Degree in International hotel management in tourism
How big it is to work in a company where your superiors are your mentors, in company where you're given full trust and space to bring all ideas to light, implement changes, make decisions and grow together. Proud to be a Food and Beverage Director at Margaritaville at Sea ! #hospitality #hospitalityindustry #cruiseindustry #cruiselines #foodandbeverage #foodandbeverageindustry #hotelmanagement #businessintelligence
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Executive Culinary Chef | Kitchen Director | Consultant - A Successful Culinary Professional, and Effective Leader; having a solid reputation in maximizing the productivity of my Team and the efficiency of my Division.
#Culinary skills are the competencies and strengths that professionals in this industry possess that help them design menus, prepare food items and contribute to managing kitchen inventory and adhering to food safety procedures. Culinary professionals may work in a variety of environments, including bakeries, restaurants, hotels, food trucks and cafeterias. The minimum education requirement for these individuals can vary depending on the career they're interested in and their employer, although they may benefit from earning a culinary degree. Academic training can help expose them to their prospective job duties, helpful techniques and the skills required for their role. #food #foodlovers #chefslife #chefstalk #kitchen #culinary #culinaryarts #hotels #Egypt #executivechef #kitchenmanagement
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🚨 Attention all Contestants at The World's Top Waiter Competition! 🚨 We’ve received many questions about the tasks each contestant will need to perform and record after registering. To help you prepare, we will start posting videos that explain and demonstrate exactly what is expected from you! In today’s video, we’ll show you the wine service procedure that everyone will need to perform on camera in the coming months: Decanting Wine. Please pay close attention to every detail of the procedure. We will be looking for correct technique, style and elegance, confidence, and knowledge in your presentations. Best of luck to all participants! 🍷✨ To register for the The World's Top Waiter Competition click here: https://lnkd.in/gVVE7PJU How to Take Guests' Orders in a Fine Dining Taking orders in a fine dining restaurant is an art that goes beyond simply writing down what the guests want to eat. It involves engaging with the guests in a professional and courteous manner, ensuring accuracy, and maintaining a smooth flow of service. Here are some key guidelines to follow: Engaging Presentation When taking orders, waitstaff should: 1. Stand Upright: Maintain a professional posture to convey confidence and attentiveness. 2. Maintain Eye Contact: Engage with guests by looking them in the eye, which helps build rapport and trust. 3. Speak Clearly and Confidently: Ensure that your voice is clear and confident, reflecting the high standards of the restaurant. Note-Taking Use a Notepad: Even if you have an excellent memory, it’s advisable to take orders using a notepad. This minimizes the chance of errors and shows guests that you are thorough and attentive. Repeat Orders Confirm Orders: After taking an order, repeat it back to the guest for confirmation. This step ensures accuracy and demonstrates your commitment to providing a precise and personalized dining experience. Special Requests Be Attentive: Pay close attention to any special requests, allergies, or dietary restrictions mentioned by the guests. Communicate Clearly: Ensure these special requests are communicated clearly and promptly to the kitchen to avoid any mistakes. Timing Prompt Communication: Send orders to the kitchen promptly to ensure that courses are delivered in a timely manner. Pacing: While it’s important to maintain a good pace, avoid rushing the guests. Each course should be well-paced to allow guests to enjoy their meal without feeling hurried. Stay tuned for more tips on fine dining service in our upcoming posts! #waiter #waitress #finedining #restaurant #hotel #restaurantmanager #restaurantmanagement #hotelmanager #hotelmanagement #comptetition #topwaitercompetition #awards #theworldstopwaitercompetition #thewaitersacademy #wine #wineservice #Decanting #decantingwine #howtotake orders #takigorders #takingguestsorders
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