#CXTrends: CPaaS: Delivering Faster, Stronger, & Better CX 🦾 CX Today’s David Dungay hosts Jay Patel, Webex CPaaS Solutions at Cisco. The video forms part of our CX Trends series, where we deep dive into a series of trends from across the CX space. In this episode, we talk everything #CPaaS, including: 🔴 What factors are driving the growth of the CPaaS market right now? 🔴 Where are the biggest opportunities for interoperability/ integration that customers can make a big difference in their CX operations? 🔴 How are companies using CPaaS as a competitive differentiator and can you share any customer success stories? 🔴 How does Cisco envision the future of CPaaS, how will you ensure companies that deploy it can be stronger and faster when it comes to their CX? Watch the full interview here 👉 https://lnkd.in/eccS8CZ9 #cx #cxnews #ccaas
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#CXTrends: CPaaS: Delivering Faster, Stronger, & Better CX 🦾 CX Today’s David Dungay hosts Jay Patel, Webex CPaaS Solutions at Cisco. The video forms part of our CX Trends series, where we deep dive into a series of trends from across the CX space. In this episode, we talk everything #CPaaS, including: 🔴 What factors are driving the growth of the CPaaS market right now? 🔴 Where are the biggest opportunities for interoperability/ integration that customers can make a big difference in their CX operations? 🔴 How are companies using CPaaS as a competitive differentiator and can you share any customer success stories? 🔴 How does Cisco envision the future of CPaaS, how will you ensure companies that deploy it can be stronger and faster when it comes to their CX? Watch the full interview here 👉 https://lnkd.in/erYcDP2H #cx #cxnews #ccaas
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Great talking to David Dungay and CX Today about changes to how businesses and consumers will interact in the future - lots of innovation to come with better #CX all round Cisco, Webex CPaaS Solutions
#CXTrends: CPaaS: Delivering Faster, Stronger, & Better CX 🦾 CX Today’s David Dungay hosts Jay Patel, Webex CPaaS Solutions at Cisco. The video forms part of our CX Trends series, where we deep dive into a series of trends from across the CX space. In this episode, we talk everything #CPaaS, including: 🔴 What factors are driving the growth of the CPaaS market right now? 🔴 Where are the biggest opportunities for interoperability/ integration that customers can make a big difference in their CX operations? 🔴 How are companies using CPaaS as a competitive differentiator and can you share any customer success stories? 🔴 How does Cisco envision the future of CPaaS, how will you ensure companies that deploy it can be stronger and faster when it comes to their CX? Watch the full interview here 👉 https://lnkd.in/erYcDP2H #cx #cxnews #ccaas
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Don't miss our VP & GM, Jay Patel, in an engaging interview with CX Today! Get expert insights on the latest trends in CPaaS and where the market is headed next. 📈 Get started with CPaaS today: https://lnkd.in/dEUEYJTp #CXTrends
#CXTrends: CPaaS: Delivering Faster, Stronger, & Better CX 🦾 CX Today’s David Dungay hosts Jay Patel, Webex CPaaS Solutions at Cisco. The video forms part of our CX Trends series, where we deep dive into a series of trends from across the CX space. In this episode, we talk everything #CPaaS, including: 🔴 What factors are driving the growth of the CPaaS market right now? 🔴 Where are the biggest opportunities for interoperability/ integration that customers can make a big difference in their CX operations? 🔴 How are companies using CPaaS as a competitive differentiator and can you share any customer success stories? 🔴 How does Cisco envision the future of CPaaS, how will you ensure companies that deploy it can be stronger and faster when it comes to their CX? Watch the full interview here 👉 https://lnkd.in/erYcDP2H #cx #cxnews #ccaas
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Jay Patel sat down with David Dungay from CX Today to talk #CX and #CPaaS - take at the full video for insights on how the Webex team is powering the transformation of these journals for our clients, and where we expect this market to evolve!
#CXTrends: CPaaS: Delivering Faster, Stronger, & Better CX 🦾 CX Today’s David Dungay hosts Jay Patel, Webex CPaaS Solutions at Cisco. The video forms part of our CX Trends series, where we deep dive into a series of trends from across the CX space. In this episode, we talk everything #CPaaS, including: 🔴 What factors are driving the growth of the CPaaS market right now? 🔴 Where are the biggest opportunities for interoperability/ integration that customers can make a big difference in their CX operations? 🔴 How are companies using CPaaS as a competitive differentiator and can you share any customer success stories? 🔴 How does Cisco envision the future of CPaaS, how will you ensure companies that deploy it can be stronger and faster when it comes to their CX? Watch the full interview here 👉 https://lnkd.in/erYcDP2H #cx #cxnews #ccaas
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Thousands of businesses rely on Cisco Unified Contact Center Express (UCCX) to manage customer interactions. Although UCCX is a proven solution, a growing number of businesses are exploring cloud-based solutions to modernize the customer experience, improve business agility, and reduce costs. In this webinar we will introduce Webex Customer Experience, a complete portfolio of customer experience solutions that enable UCCX customers of any size to define a future-proof CX strategy delivered through the Webex cloud. Join this webinar for key takeaways, including: • Benefits of modernizing UCCX with a cloud-based customer experience solution • Introduction to Webex Customer Experience Basic, Essentials, and Standard/Premium • Strategies to modernize UCCX with Webex Customer Experience • ‘Ask the experts’ via live Q&A This webinar is perfect for IT leaders, contact center managers, and business decision-makers who currently use Cisco UCCX and are exploring ways to modernize their customer experience infrastructure. Please note this webinar will not cover Cisco Unified Contact Center Enterprise (UCCE). Register for EMEA and AMER webinars using the links below: EMEA registration: http://cs.co/6042iPU3a AMER registration: http://cs.co/6043iPUOH
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UCaaS or CCaas - do you know which is best for your business? 💭 In this blog, NTT DATA, Inc.'s Prashil Gareeb explores the 5️⃣ steps to picking a UCaaS or CCaaS vendor, including prioritizing tools, deciding flexibility, simplifying the user experience, and more. Follow the five steps here: https://bit.ly/3UEnj59 #CX #Collaboration
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UCaaS or CCaas - do you know which is best for your business? 💭 In this blog, NTT DATA, Inc.'s Prashil Gareeb explores the 5️⃣ steps to picking a UCaaS or CCaaS vendor, including prioritizing tools, deciding flexibility, simplifying the user experience, and more. Follow the five steps here: https://bit.ly/3UEnj59 #CX #Collaboration
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UCaaS or CCaas - do you know which is best for your business? 💭 In this blog, NTT DATA, Inc.'s Prashil Gareeb explores the 5️⃣ steps to picking a UCaaS or CCaaS vendor, including prioritizing tools, deciding flexibility, simplifying the user experience, and more. Follow the five steps here: https://bit.ly/3UEnj59 #CX #Collaboration
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UCaaS or CCaas - do you know which is best for your business? 💭 In this blog, NTT DATA, Inc.'s Prashil Gareeb explores the 5️⃣ steps to picking a UCaaS or CCaaS vendor, including prioritizing tools, deciding flexibility, simplifying the user experience, and more. Follow the five steps here: https://bit.ly/3UEnj59 #CX #Collaboration
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Cloud communications expert helping companies improve productivity, reduce costs and mitigate risk. 3 x Presidents Club
UCaaS or CCaas - do you know which is best for your business? 💭 In this blog, NTT DATA, Inc.'s Prashil Gareeb explores the 5️⃣ steps to picking a UCaaS or CCaaS vendor, including prioritizing tools, deciding flexibility, simplifying the user experience, and more. Follow the five steps here: https://bit.ly/3UEnj59 #CX #Collaboration
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