Happy Anniversary to the following employees! We appreciate all you do for CSM, thank you for your hard work and dedication 😊🎉🍾 #CSMCompanies #csmtruck #Kenworth #Anniversaries
CSM Companies, Inc. - Kenworth’s Post
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Hey, Friend! It’s a powerful words from William Durant, co-founder of General Motors. Let’s embrace the present, let go of past setbacks, and focus on what we can achieve today. Every moment is a new opportunity to move forward and succeed. 💪✨ #aljbns #businessgoal #buildyourbusiness #businesstalk #businessbuilding
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Yesterday, September 30 was my 165th monthend in automotive industry since I joined in 2010 (after college graduation). Before, I did not count this because my plan was to leave the industry. But things changed as years passed by. I did not even realized that I could stay too long in this very hectic and demanding industry. From customer demands, sales demand, target hitting, round-o-clock monitoring, intensive checking of documents, reporting submission and many more duties. Time flies. How many monthends wherein I skipped meals just to finish documentation. How many personal and family affairs I skipped because of monthend. How many monthends did I cry? Despite all of these. Here I am, reaching my 165th monthend in automotive industry, in both sides of dealership and distributor. #Since2010 #165monthend #StrenghtenByTime #ToGodBeTheGlory
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On our latest episode of #AMNDrivetime, we welcomed Jeffrey Koviak, Vice President of Sales, Customer Service, and Sales Operations - The America's, DRiV Incorporated, as he delves into his career and how he's grown with the changes at Tenneco and DRiV over the years. Starting out at Northwood University's automotive aftermarket management program, Koviak has spent his career in the aftermarket, navigating changes throughout the years. 📑 Watch the full interview now! https://lnkd.in/gj_Suxvn #aftermarketnews #automotiveaftermarket
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Nothing like communicating and sharing across all levels to help us all take steps towards excellence
This week, we went to BWI2, one of Baltimore's largest AR sites, and the newly launched SBW1. Once again, it was a pleasure to interact with Operations and the Node's IT Field team, responding to questions and getting to know their thoughts and suggestions personally. Definitely these meetings evidence that close communication with our field team and customers is essential to understanding how to improve things and give a better service. #BWI2 #Amazon #OTSfield #team
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What an excellent way to kickoff Automotive Training Institute's SuperConference 2024, David Avrin! "Becoming Ridiculously Easy to Do Business With" is exactly the headspace of our company right now. You asked, "If your customers could wave a magic wand, what would they change?" Reflecting on that question, we're taking a step back to walk our own customer journey at Lee Myles Auto Care & Transmissions in Southeast PA. This month's goal: Map out the CX step by step and self-identify the pain points for our customers. There is undoubtedly a good deal of friction we could remove in order to give our customers an even more convenient experience and claim our title as the "safest choice" in our market. 6-Month goal: Set up a Customer Advisory Board and ask THEM! Our Company's Mission is "Making Lives Better." We're excited to figure out how many more ways we can enhance our customers' lives! Thank you for the jumpstart!
Having a blast as the opening keynote for the Automotive Training Institute SuperConference 2024 at the Gaylord Texan outside Dallas for 800 small business owners and their teams. A bonus is being able to stick around to share dinner last night my good friends David Horsager, Stephen Shapiro and South African Ryan Stramrood and then watching them rock the big stage for their keynotes as well! Big thanks to Ross Bernstein, CSP, CPAE, GSF for the recommendation! #customerexperience #cxstrategy #keynotespeakers
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Earlier this week, we had a 'speed-networking' event at GKN Automotive (Thank you for the organization Manuela Pontes Pedro Ribeiro) where we had the change to get to know our colleagues on a more personal level. One question that sparked a particularly engaging discussion was 'What would you do if you won the lottery tomorrow?' Coming to conversations about whether we would continue working in the same field and for the same company. This question prompted us to recognize how much we truly enjoy what we do. It made me happy to realize just how much I love my work because winning the lottery wouldn't change anything professionally for me. Reflecting on this, it's fascinating to consider how many of us can genuinely say that we are content and fulfilled in our professional lives. How many of us would continue our current work, even if we were financially unconstrained? It's a powerful realization to acknowledge that the passion and fulfillment we derive from our work transcends financial incentives. So, ask yourself: Are you genuinely fulfilled in what you do? Can you confidently say that winning the lottery wouldn't alter your professional path? It's a thought-provoking question that encourages us to evaluate the alignment between our daily pursuits and our true passions. #gknportugal #PHC #happyworker
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Step 1, Getting your CDL...
Getting your CDL step 1
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Master of science Management in Information Technology graduate | Actively looking for: Full time | W2 | Contract | web Application Developer | UI/UX designer | junior Project manager | Currently on F1: OPT.
🚗 What Do Rolls-Royce Customers Need? Continuing from our last discussion on understanding our customers, let’s explore what Rolls-Royce buyers are looking for and the challenges they face. Customer Needs: Unmatched Quality: Our customers demand excellence in every detail of the car, from the smoothness of the ride to the finest materials used. Exclusive Experience: They want a unique experience that sets them apart from others. Every interaction with the brand should feel personalized and prestigious. Status Symbol: A Rolls-Royce is more than just a vehicle; it’s a reflection of their achievements and status. Challenges: Meeting High Expectations: Rolls-Royce buyers have incredibly high standards, and delivering beyond these expectations is always a challenge. Age Gap: There is a notable age difference between the rich and the ultra-wealthy. Our market includes younger individuals in their 20s and 30s, making it crucial to cater to diverse preferences and needs. As we continue to innovate and deliver the best, Rolls-Royce remains committed to addressing these needs and overcoming challenges to ensure our customers always drive the best. 🌟 #CustomerExperience #LuxuryCars #RollsRoyce #Innovation #MarketChallenges
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🎉 Congratulations CB's Auto Tire And Service! 🎉 The Northeastern Workforce Development Board is thrilled to announce that CB's Auto Tire And Service has been awarded an NWDB Employee Training Grant in the amount of $9,600 to elevate their team's skills in automotive fixed operations, vehicle tuning, and hunter tire equipment training. Here's to driving excellence and innovation in their industry! 🚗🔧#workforcedevelopment #TeamTraining #AutomotiveExcellence #ElevateYourSkills"
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Director - Human Resources
3moCongratulations!