We’re thrilled to announce that our portfolio company, Convin, an AI-powered conversation intelligence platform, has raised $6.5 million in a funding round led by IndiaQuotient with participation from 𝗧𝗶𝘁𝗮𝗻 𝗖𝗮𝗽𝗶𝘁𝗮𝗹 𝗪𝗶𝗻𝗻𝗲𝗿𝘀 𝗙𝘂𝗻𝗱, JSW Ventures, Kalaari Capital, Sparrow Capital, and 9Unicorns.
The new capital will be used to expand the core team and distribution channels. The company has grown 3x over the past year, now serving over 80 clients, including major brands like #Reliance, #Nippon, #Puravankara, #Titan, #Thyrocare, and #Lazypay.
Founded in 2021 by IIT-Delhi alumni Ashish Santhalia, Bharat Patidar, Atul Shree, and Durgesh Choudhary, Convin.ai is a leading AI-driven platform that empowers businesses to enhance customer interactions through advanced conversational intelligence.
Since its inception, Convin has quickly established itself as a leader in conversation intelligence. The platform empowers customer-facing teams—sales, support, and collections—with AI-based tools to track and analyze agent-customer interactions, driving efficiency and effectiveness. Convin's platform is meticulously segmented into three core product suites: 𝘁𝗵𝗲 𝗥𝗲𝗮𝗹-𝗧𝗶𝗺𝗲 𝗦𝘂𝗶𝘁𝗲, 𝘁𝗵𝗲 𝗣𝗼𝘀𝘁-𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝗦𝘂𝗶𝘁𝗲, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗖𝗼𝗻𝘃𝗶𝗻 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗦𝘂𝗶𝘁𝗲.
Speaking on the fundraise, Ashish Santhalia, CEO of Convin says “This funding round is a testament to the belief our investors have in Convin’s vision and the impact we’re making in the contact center industry. With more resources we’ll focus on accelerating our growth trajectory, driving innovation in conversation intelligence and expanding our footprint across India and Southeast Asia. We’re excited to leverage our enhanced AI capabilities to redefine customer interactions and deliver exceptional value to our clients.”
Shiv Kapoor, Vice President, Titan Capital Winners Fund said, “We at Titan Capital have been associated with Convin for over three years, during which they’ve made significant progress and earned the trust of their customers. Their technical expertise and customer focus are key to building a strong company, and we’re confident in the future of this sector and Convin's role in it.”
A huge congratulations to the entire #Convin team and founders Ashish Santhalia, Bharat Patidar, Atul Shree, and Durgesh Choudhary!
We’re incredibly proud to be part of Convin's journey and can’t wait to see the amazing innovations and growth that lie ahead! 💼✨
#AI #StartupFunding #SeriesA #ConversationIntelligence #CustomerExperience #Convin #TitanCapital #Innovation #Growth
