ClearlyRated’s Post

📈 Client Experience Excellence: Herbein Company's Game-Changing Strategy What happens when a top 200 accounting firm commits to revolutionizing their client experience? Herbein Company, Inc. partnered with ClearlyRated to transform their approach to client satisfaction. The outcome? Nothing short of extraordinary: 💎 An outstanding Net Promoter Score® of 84 💎 Deep insights into client needs and preferences 💎 A data-driven roadmap for continuous improvement In the words of Herbein's leadership: "These survey insights now form the foundation of our strategic planning." This success story isn't just about numbers—it's about redefining client relationships in the accounting industry. Herbein's journey demonstrates how embracing client feedback can drive growth and excellence. Intrigued by their transformation? Discover the full story behind Herbein's CX revolution: https://bit.ly/3TY521J #ClientExperience #AccountingInnovation #CXSuccess

📊 Sneak Peek Webinar: 2025 Staffing Industry Research Data Get an exclusive first look at game-changing staffing industry insights! Join Eric Gregg, ClearlyRated Founder and CX Strategist, for a sneak peek into our latest buyer survey results. Eric will unveil fresh insights on: • Evolving hiring manager needs • Emerging industry trends • Strategies to drive growth in uncertain times Be among the first to access this valuable data and position your firm for success in 2025 and beyond. Can't make it live? Register anyway to receive the recording and slides. 🔐 Secure your exclusive access: https://bit.ly/3Yb1zzi Thank you to our sponsors, who make this research possible! ClearEdge | Monster | Staffing Referrals | American Staffing Association #StaffingInsights #DataDriven #IndustryTrends

💡 Maximize Your CX Investment: "5 Ways to Realize CX ROI with NPS Surveys" In today's competitive landscape, understanding and improving customer experience is crucial. But how do you ensure your CX efforts are paying off? Our latest blog post explores five practical strategies to leverage Net Promoter® Score (NPS®) surveys and drive measurable business results. From enhancing customer retention to fueling organizational growth, learn how to extract maximum value from your NPS program. Discover actionable insights that can transform your approach to customer experience management. Read the full article here: https://bit.ly/3Y8ylkI #CX #CustomerExperience #NPS #BusinessGrowth

Our accounting client, JLK Rosenberger LLP CPAs, continues to impress. This recent client testimonial speaks volumes about their expertise and approach. The JLK Rosenberger team consistently demonstrates a depth of knowledge that sets them apart. It's exciting to see an accounting firm that balances technical proficiency with creative problem-solving. They're raising the bar in client service! https://hubs.ly/Q02RB1k-0 #goodnews #accounting #cx #customerexperience

🚨 B2B leaders, are you losing sleep over customer churn? We've published a must-read blog post that dives deep into why B2B clients leave and, more importantly, how you can keep them. In this comprehensive guide, you'll discover: ✔️ The top reasons B2B clients jump ship ✔️ Red flags that signal a client might be heading for the exit ✔️ Proven strategies to boost retention and satisfaction ✔️ How to turn potential churn into opportunities for growth But we don't just tell you what to do - we show you how to do it. Our post is packed with actionable insights and real-world examples to help you implement these strategies in your business. Ready to transform your approach to client retention? Read the full article here: https://hubs.ly/Q02Ry-FR0 #B2B #CustomerRetention #BusinessGrowth #CX

🎉 Look what just dropped - our shiny new Fall G2 badges! We're not ones to brag, but... okay, maybe just a little. Why? Because they come straight from the people who matter most - our awesome clients. Speaking of which, check out this glowing testimonial: "As a staffing agency, client and talent feed back is extremely important to our business. Not only for current state processes, but greatly for the purposes of ongoing process improvement intitatives. Clearly Rated helps us get this in a structured, efficient, fair and secure way. To top it off, their client account managers - Specifically ours - Zita Flaherty is extremely helpful and supportive. She is always sharing the latest updates with us one a regular cadence and often makes valuable suggestions while listening to challenges that we may face at any given time. I cannot say enough good things about our experience with Clearly Rated!" Wow, right? We're blushing over here! A massive thank you to everyone who's been part of our journey. You're the real MVPs, and we couldn't do this without you. Book a demo today to see how ClearlyRated can help your firm transform its CX and grow its bottom line. 🔗 https://hubs.ly/Q02RpGVK0 #CX #ClearlyRated #CustomerExperience

🏆 Demystifying the ClearlyRated 'Best of' Awards: What Sets Top B2B Firms Apart? Ever wondered what it takes to join the elite 2% of B2B firms that earn ClearlyRated's coveted 'Best of' distinction? We've just unveiled a comprehensive blog post that pulls back the curtain on this prestigious accolade. Dive in to discover: • The criteria behind earning a 'Best of' award • Why this recognition goes far beyond a simple badge of honor • An insider's look at the excitement of Winner Announcement Day Plus, get the scoop on the exclusive benefits winners enjoy, from media resources to invaluable industry insights. Is your firm ready to elevate its status in 2025? Our blog post might be the compass you need to chart your course to excellence. Explore the full story here: https://hubs.ly/Q02RhXRd0 ⏰ Heads up: The registration window for the 2025 awards is closing soon! #B2BExcellence #ClearlyRated #CustomerExperience #CX

📽️ Did you miss our Best of Accounting™ webinar last week? No worries - we got you! First, check out this clip of ClearlyRated Founder and CX Strategist, Eric Gregg, talking about how eNPS (internal employee Net Promoter® Score) is a leading indicator of employee churn. Just one of the many insights we shared on the webinar: "CX for Accounting - How Best of Accounting™ Firms Outpace the Industry." In this concise 30-minute session, you'll discover: • The role of CX in accelerating accounting firm growth • How the Best of Accounting designation impacts performance • Strategies to improve client retention and generate new opportunities Watch the full webinar on-demand and learn how Best of Accounting can propel your firm's growth! 🔗 https://hubs.ly/Q02R7CXG0 #CX #CustomerExperience #AccountingGrowth #BestofAccounting

🚀 Join ClearlyRated as our next Business Development Representative! We're on a mission to revolutionize customer experience in the service industry, and we need your talent! If you're a go-getter with 1 years of SDR/BDR experience and a passion for building relationships, this remote role could be perfect for you. As our BDR, you'll be the first point of contact for potential clients, setting the stage for our AEs. You'll work with diverse mid-market to enterprise firms, playing a crucial role in shaping the future of CX in B2B services. It's challenging, rewarding, and never dull! Why ClearlyRated? Think cutting-edge sales tech, transparent leadership, clear career paths, and a fantastic remote culture. Oh, and did we mention unlimited PTO? Ready to make an impact? We can't wait to meet you! Learn more and apply here: https://hubs.ly/Q02Q-8k_0 #JobOpening #SalesJobs #RemoteWork #CustomerExperience

In Just two hours (at 11 am pst), Webinar on #EmployeeExperience is happening with #AmericanStaffingAssociation Leadership and #ClearlyRated. Please join. #staffing #recruiting #asa #clearlyrated #employeeexperience