CCV’s Post

In today’s digital age, travelers expect convenience at every step of their journey, including payment options. Gone are the days when cash was king. Now, digital transactions lead the way in enhancing customer experience and satisfaction. Ready Credit’s cash-to-card solutions are at the forefront of meeting these expectations: • Enhanced Convenience: Provide guests with the ease of digital payments, reducing wait times and streamlining transactions. • Improved Experience: Our seamless payment systems ensure a hassle-free experience, allowing travelers to enjoy their stay without worrying about cash. • Adapting to Preferences: With more travelers preferring digital over cash, our solutions ensure you stay competitive and relevant in the hospitality market. Upgrade to Ready Credit's cash-to-card systems and ensure your hotel aligns with the digital preferences of today’s travelers. https://hubs.li/Q02wqvN40 #GuestExperience #hotel #lodgingindustry #lodging #kiosk #ReadyCredit

Credit card loyalty programs have become one of the most popular ways to access travel rewards and perks. Responsible credit card use can open up a world of value in miles, points, and benefits. However, the landscape of these rewards is continually evolving to meet consumer preferences. A recent Forbes article highlights our client iSeatz's latest report, "State of Loyalty: 2024 Credit Card Rewards," identifying a growing trend among credit card issuers as they shift from offering traditional rewards like flights and hotels to lifestyle rewards such as tours, dining, wellness activities, and more. These changes offer exciting opportunities for cardholders to maximize their benefits just in time for summer. Check out the Forbes article for more details about credit card rewards, their programs and extra perks here: https://lnkd.in/eAb4Vkvd #CreditCardRewards #LoyaltyPrograms #Travel #LifestyleRewards #iSeatz  #StateOfLoyalty #CustomerExperience #Travelrewards #TravelLoyalty

With outdated transaction methods and high-risk credit card authorization forms having led the charge for years, #hotels and guests are craving options that make secure, simple and flexible payments readily available. Read the article from Selfbook on #PhocusWire: https://bit.ly/3s0Clq0 #travelindustry #travelpayments

At Belmond, classical elegance meets innovation through Adyen’s payment technology. "In the past, we spent a lot of time behind computers, behind paperwork, and emails. But in luxury hospitality, you must have time for guests." Since the partnership, Belmond saw: - No more manual payments processing - 90% conversion rate across properties - 4.2% uplift in Net Promoter Score (NPS) Understand how financial technology can increase guest satisfaction and conversion in the case study here: https://shorturl.at/kcheF

✈️ According to the latest 2024 CarTrawler report series "Airport Lounges Are the Hottest Ticket" by IdeaWorksCompany, lounges have become a must-have amenity for millions of travellers worldwide, providing a premium escape from the hustle and bustle of airports.   🚀 This surge in demand isn't just a trend; it's big business for airlines and even credit card banks. Co-branded credit cards contribute significantly to lounge traffic, with 40% of guests in US airline-operated lounges.   With travellers seeking comfort and convenience, lounges have grown from an exclusive premium class offering to a strategic tool generating billions in co-branded revenue. Read the full report here: https://lnkd.in/eybxhDWh #AirportLounges #TravelPerks #CreditCardRewards #AviationIndustry #CoBrandedRevenue #TravelInsights

I've attended a few Business Travel events recently, where I've heard people say that Virtual Card (VC) payments don't work with hotels. This is incorrect. AirPlus International transact a huge number of payments to hotels using VCs. Yes, there are occasions when a traveller experiences difficulty at check out, but this can often be down to a lack of experience and knowledge at the point of check out. VCs are a great way to pay hotels and avoid a traveller having to pay out of their own pocket, along with policy controls set at point of issue. #virtualpayment #mythbusters

Convenience and cost-effectiveness are the keys to successful business transactions in the hospitality industry. 📈 Discover how ROH’s payment options are revolutionizing contract-driven revenue and reducing hotel transaction costs by over 30%. Don't miss out on the game-changing benefits of ROH: https://lnkd.in/eKpsN-Mx

We see similar behavior for people booking Marriott International, Hilton, Hyatt Hotels Corporation and Wyndham Hotels & Resorts hotels, where less than 1% books exclusively with one brand via our HTS partners. From our data, we see that the implementation of modern e-commerce capabilities have a stronger impact on loyalty activation vs tiered programs without those next-gen features. That’s why Hopper invested >$100M and launched HTS, supporting other companies on their direct channels - fully embedded and built-in natively.. Some features are Fintech Ancillaries, Ecommerce solutions like modern Checkout experience, white-labels and more! The bigger publicly known partnerships are Capital One, Nubank, Commonwealth Bank, Uber, Air Canada, Flair Airlines, with many more in MVP stage! #partnerships #HopperTechnologySolutions #HTS

Closing the week with some thoughts on putting your customer first when it comes to operational and technology decisions. Our #paymentprocessing solution, for example, could completely transform how your hotel manages event-related payments, but hoteliers are making the switch because the increased efficiency benefits both their staff and their guests. Learn more about SertifiPay here: https://lnkd.in/gDfQ82ma #hotelpayments #hospitalitytech #customerexperience